Articles about Retail

Kobayashi Maru gets real: VR and AR in meatspace today

Three years ago few people other than hardcore gamers and those working in specialist industrial fields were still talking about VR. It was a gimmicky technology cursed by the “P” word (“potential”) and huge, ungainly headsets that generated a flurry of interest in the late 1990s that quickly evaporated. Today, it’s big news …
Alistair Dabbs, 13 May 2016
Giant burger

Burger-slinger Wendy’s admits: Cash-till data breach hit 1 in 20 outlets

Wendy’s confirmed on Wednesday that malicious software affected PoS (point-of-sale) devices in around 300 of the burger chain’s 5,500 franchised stores, or about five per cent of all its restaurants in North America. The update on Wednesday quantifies the extent of a previously announced breach and came as Wendy’s announced …
John Leyden, 12 May 2016

Walmart sues Visa for being too lax with protecting chip cards

Retail giant Walmart has filed suit against Visa over the ability to force chip and PIN authorization for card purchases. In a suit filed to the New York State Court (PDF), Walmart claims that Visa is forcing it to accept customer signatures as authorization for payments when it wishes to mandate the use of PIN codes instead …
Shaun Nichols, 11 May 2016
O2 XDA Argon

French maverick sniffs around O2

European Commissioner Margrethe Vestager is expected to block Three UK owner CK Hutchison’s takeover of O2 this week, leaving BT as the dominant player in the UK’s mobile market. BT, lest you forgot, is also the monopoly wholesaler of broadband, and the single largest retail provider of broadband too, with a 31 per cent share …
Andrew Orlowski, 09 May 2016
Woman pays for something online with her credit card. Photo by Shutterstock

Experian Audience Engine knows almost as much about you as Google

We have grown so used to credit reference giants like Experian knowing almost as much about us as Google, but unlike Google, they put this information up for sale. This is perhaps why we have forgotten that Experian could form the basis of one of the most powerful personal intelligence systems in the world. And that it is a …
Faultline, 09 May 2016
cable

Violin aids hearing firm

Germany's biggest hearing aid company has bought a Violin 7300 flash array. It replaces a NetApp array and support's Microsoft Dynamics AX ERP system, mail archive, testing systems and thousands of virtual machines across Europe. Kind Hearing has more than 500 retail stores in Germany and 100 in the rest of Europe. In-store …
Chris Mellor, 05 May 2016
Pennies in a jar. Photo via Shutterstock

Long term sick-note abuser Misco not losing nearly as much money

A pinkish hue has yet to return to the cheeks of sickly European reseller Misco but its latest financials indicate the patient is finally out of intensive care - the same cannot be said of its parent. Most of Misco’s vital statistics improved in calendar Q1, all but sales which slipped 5.3 per cent to $258.2m - or were down a …
Paul Kunert, 04 May 2016

Argos defection to Tech Data whips Ingram Micro's bottom... line

The loss of a retail supply contract with Argos helped push Ingram Micro’s European sales growth into the barrier’s during car crash Q1 financials. The US-headquartered tech distributor reported sales of $2.66bn on this side of the pond for the period ended 31 March. This was down 13.35 per cent year-on-year. Ingram is being …
Paul Kunert, 03 May 2016

Paying a PoS*, USA? Your chip-and-PIN means your money's safer...

The value of online fraudulent transactions is expected to reach $25.6bn by 2020, up from $10.7bn last year, according to a new study from industry analysts Juniper Research. The researchers predict that by the end of the decade, $4 in every $1,000 of online payments will be fraudulent. Juniper’s study, Online Payment Fraud: …
John Leyden, 03 May 2016
atm_teaser_648

Bali banking bandits foiled by probing penetration tester

US penetration tester Matt South has ripped off and reverse-engineered an automated teller machine skimmer, finding videos of entered PINs stored within. The TrustFoundry consultant found the surreptitious skimmer on an ATM in Bali, Indonesia, after he jiggled the cover protecting the PIN entry bank and discovered it could be …
Darren Pauli, 03 May 2016
Amazon CEO Jeff Bezos

Amazon's AWS cash machine embiggens, breezes past $2bn-a-quarter mark

Amazon has reported bumper first quarter results, with profits of $513m and sales increasing 28 per cent. In its previous quarterly results Amazon's stock took a beating after the company reported a lower than expected sales. After Thursday's results, the company was back in favor and saw its stock price rise over 10 per cent …
Iain Thomson, 28 Apr 2016
SanDisk Z410

SanDisk's enterprise flash sales are embiggening nicely

SanDisk enjoyed fatter revenues on an annual compare in its first quarter, driven by higher enterprise product sales. First 2016 quarter revenues of $1.37bn were three per cent up the $1.33bn recorded a year ago and, as expected, seasonally down on the final 2015 quarter’s $1.54bn by 11 per cent. There was a profit of $78m, a …
Chris Mellor, 28 Apr 2016
Amazon Kindle Paperwhite

Kids racking up huge in-app bills on Kindles, Android is all your fault, Amazon – US court

A US federal court has ruled against Amazon in its case with the FTC over youngsters breaking the bank with in-app purchases. The Seattle US Western District Court found the retail giant liable for charges children had racked up making in-game purchases on their parents' mobile devices without requiring the proper …
Shaun Nichols, 27 Apr 2016
Chicken eggs, photo via Shutterstock

Go to Topshop, make a Bluetooth gizmo, stick it on your dress

High-street retailer Topshop is opening an innovation hub for wearable tech. The fashion outlet is accepting applications for a place on a new innovation programme – Top Pitch – to develop new technology that is both useful and fashionable. Businesses will work with Topshop during a month to develop prototypes and will pitch …
Katyanna Quach, 27 Apr 2016
Walking on water, image via Shutterstock

Ding-dong, reality calling: iPhone slump is not Apple's doom

The sky is not falling. This is not as bad for Apple as 2003 or 1996. But neither does Apple walk on water. For the first time in 13 years, Apple’s reported falling revenue – down 13 per in the last three months to $50.6bn. Cruelly, it was the growth engine that was winding down: iPhone sales fell for the first time in the …
Gavin Clarke, 27 Apr 2016
WD RE4 Enterprise disk drive

Trouble at t'spinning rust mill: Disk drive production is about to head south

+Comment A sea change is looming in the disk drive industry as drive spindle motor maker Nidec reduces its total disk drive demand number. Nidec is a Japanese company and has the largest market share of any such manufacturer. It foresees demand for about 400 million units in 2016, down 13 per cent from its previous October 2015 …
Chris Mellor, 26 Apr 2016

Amazon attempts rule fudge to take exclusive control of new dot-words

Amazon is trying to get around rules aimed at preventing it from gaining exclusive control of common words online. If successful, the online retail giant is likely to expand its approach to new dot-words, including ".book," ".song" and ".tunes" – despite the world's governments having explicitly said they are opposed to the …
Kieren McCarthy, 22 Apr 2016

12,000 chopped: Intel finds its inner paranoid

Only the Paranoid Survive, or so former Intel chief executive Andy Grove once wrote. And it seems that, faced with the demise of the PC market, Intel CEO Brian Krzanich has found his inner Andy Grove. Grove, who died last month aged 79, left both an awesome business record and some great quotes behind him. While Intel co- …

Cybercrooks turn away from banks. Your health records are far juicier

Cybercrooks are switching up targets moving away from retail and financial services onto healthcare and government last year, according to figures from IBM’s security business. Retail drops out of top five most attacked sector while financial targets dropped from #1 to #3 in IBM X-Force’s 2016 Cyber Security Intelligence Index …
John Leyden, 20 Apr 2016
Chick egg, photo via Shutterstock

Clucking hell! Farcical free-range egg standard pecked apart by app

It’s often said that you can’t fight City Hall: the concentration of power and politics makes even the most open of political systems fight change tooth and nail. You have to work within the system, it’s said, or the system will fight you - and win. That’s a story the system puts out about itself - far better for all concerned …
Mark Pesce, 20 Apr 2016
Man shouting the news from a rolled up newspaper

$elfies for MasterCard

Mastercard pay-by-selfie tech is coming to Britain, the US, and Canada. The Identity Check scheme began as a pilot in The Netherlands and the US with some 500 users who could take photos of themselves instead of entering PINs. MPU Users hold the phone at eye-level and blink once when instructed, preventing the use of static …
Darren Pauli, 20 Apr 2016
Bearded man sitting at desk reading from his tablet by hi laptop

Sainsbury's hires devs

Sainsbury’s is recruiting 150 devs, engineers and DevOps people. The UK’s second largest retailer, which is increasingly competing online against Amazon and more digital-savvy retail peers and buying Home Retail Group for £1.3bn, will hire software developers, software development managers, DevOps engineers and Agile coaches …
Gavin Clarke, 19 Apr 2016
European flag with sad face

Brexit would pinch UK tech spend but the EU wouldn't care – survey

If the United Kingdom chooses to leave the European Union – a so-called “Brexit” - Europe's information technology industries would not bat an eyelid and IT spending in the sceptred isles would only experience a “mildly negative” dip. That's the consensus opinion to which analyst outfit IDC is putting its name after polling …
Simon Sharwood, 18 Apr 2016

Telstra's CRM system breached competition undertaking: ACCC

IT integration isn't easy. Just ask Australia's dominant carrier Telstra, whose customer information system accidentally provided a ladder over the “Chinese walls” supposed to keep wholesale information out of the hands of its retail business. That information emerged in the regular Structural Separation Undertaking (SSU) …
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Australia's Dick finally drops off

Imagine a parallel universe in which Steve Jobs or Clive Sinclair decided the best way to bring their products to the world was a chain of retail stores, complete with a Colonel-Sanders like icon of their very own faces to helm the brand. That's more or less what happened in Australia, where in the early 1970s a chap named …
Simon Sharwood, 17 Apr 2016

Music's value gap? Follow the money trail back to Google

Analysis If you want to understand the economics of the music industry, imagine that you make wellies: Prestige Boots. They’re excellent wellies, well reviewed and loved by customers. You deserve to crack the big time, so you arrange a meeting with Hypothetical Hypermarkets. In his swanky office, the Hypermarket buyer tells you how …
Andrew Orlowski, 14 Apr 2016

Can you hear me now – over the picket line? Verizon workers strike

The workers who handle Verizon's wireline services in the Eastern US have gone on strike. At 6:00am local time Wednesday morning, the Communications Workers of America (CWA) said that members in districts ranging from Maryland and Delaware up through New York and New England were officially on strike barring failed …
Shaun Nichols, 13 Apr 2016
Grinning man in suit points at a calculator meaningfully. Pic via Shutterstock

Fujitsu Tech Products overhauls direct sales team's pay

Fujitsu’s Technology Products Group (FTPG) says it is going to pay its end user sales team the same amount regardless of whether they transact business via resellers or cut out the middlemen. This is one of the levers the new look team team over at FTPG is pulling to grow business while containing costs, and breaking down the …
Paul Kunert, 13 Apr 2016

Cutting edge security: Expensive kit won't save you

We all want to protect our customer and employee data, but as the threat landscape changes and the publicly disclosed data breaches get increasingly larger, our approach may need to change. What constitutes "state of the art" information security in 2016? It’s tempting to create a listicle of 10 shiny new security tools that …
Danny Bradbury, 13 Apr 2016
hacker

What exactly is it that infosec miscreants get up to? A quick overview

If corporate IT infrastructures are a battlefield, then the cybercriminals are putting up a good fight. Last year saw some nasty breaches. Anthem Insurance, which lost nearly 80 million records, and the US Office of Personnel Management, which lost 21 million records after failing to encrypt its records. Cybercriminals are …
Danny Bradbury, 13 Apr 2016
Amazon under a cloud

IT suppliers: Amazon is starting to pay its debts. Some of them, anyway

Amazon has presented irate distributors and vendors with a deal that will see them receive some payment for historical disputed deliveries stretching back a year. As we exclusively revealed last month, suppliers are battling the retail giant to get paid for orders they claimed were delivered from the spring of 2015. The …
Paul Kunert, 13 Apr 2016
Three store maidenhead

Ofcom wants you to thank it for resurrecting the spectre of BT's 1980s monopoly

Comment Years ago, we used to mock Ofcom for its Ofcom-branded bottled water, and its tediously technocratic “evidence based” approach, something which is actually enshrined in the 2002 Act that created it. Throughout its first decade, Ofcom chief execs stood regally above the fray, knowing that a regulator’s decision must be …
Andrew Orlowski, 12 Apr 2016

UK competition watchdog gripes to Brussels about Three-O2 merger

Britain's competition regulator has written to Brussels to put the brakes on the proposed £10.25bn merger between Three and O2 unless a fourth mobile operator is proposed. In a letter to Europe's competition chief Margarethe Vestager, chief executive of the UK's Competition and Markets Authority, Alex Chisholm, reiterated the …
Kat Hall, 11 Apr 2016
Cash register, photo via Shutterstock

Want a job in security? Lock down US military's supermarkets

The US Department of Defense is looking to form a security team to protect military commissaries from hackers. NextGov has spotted a posting from the Federal Business Opportunities site for an "incident response service" at military commissary shops. According to the job post [Word Doc], the response service contractors will …
Shaun Nichols, 08 Apr 2016
Katipunan, Quezon City, Philippines. Photo by Chris Villarin, CC 3.0

Megabreach: 55 MILLION voters' details leaked in Philippines

A massive data breach appears to have left 55 million Philippine voters at much greater risk of identity fraud and more. Security researchers warn that the entire database of the Philippines’ Commission on Elections (COMELEC) has been exposed in what appears to be the biggest government related data breach in history. The …
John Leyden, 07 Apr 2016

Mobe and Wi-Fi firms flog your location data to commercial firms, claim reports

Two reports by privacy campaigners into mobile and Wi-Fi services' location tracking activities have revealed practices of questionable legality and security. The studies found that “at best, companies are fulfilling the minimal legal requirements, and at worst could breaking the law and breaching our right to privacy.” The …
Biting nails photo via Shutterstock

AI, VR, bots and YOU? A survivor's guide to The Future™

We’re at an inflection point, or – rather – the point before that inflection point. We are in the pre-countdown-phase for virtual reality or augmented reality or perhaps machine learning or bots, say onlookers. But which is it? Or will it be none of these? For Facebook CEO Mark Zuckerberg, the future is definitely virtual …
Gavin Clarke, 05 Apr 2016
Plastic_Pipes

Automic lets big firms play with DevOps in private sandbox

Automation vendor Automic has sought to counter the DevOps “whatevs” folk by offering a try-as-you-buy taste of its technology, as part of a slew of initiatives to entice companies to tuck into its full fat product line. The vendor is offering a try before you buy sandbox service for customers, operated on its own cloud, so …
Joe Fay, 04 Apr 2016

SEC chair blasts Silicon Valley for its hokey valuations

The chair of the US Securities and Exchange Commission (SEC) has given Silicon Valley a poke in the eye concerning its over-valuation of tech stocks. Speaking at Stanford University in the heart of Silicon Valley, Mary Jo White warned that the federal regulator did not look kindly on the wild – and wildly inaccurate – self- …
Kieren McCarthy, 01 Apr 2016
Suitcase full of money

Learn how to prepare for the multichannel retailing future

PROMO Need to keep abreast of the latest developments in ecommerce and multichannel retailing? Then check-in at Internet Retailing Expo 2016 (IRX) for two days of conferences, clinics, workshops and exhibitions at the NEC in Birmingham (27-28 April 2016). And it’s all free. You can get more info and registration details at IRX. In …
David Gordon, 30 Mar 2016
Alexa on Raspberry Pi

Amazon ports Alexa voice assistant to Raspberry Pi

Amazon.com has released a Raspberry Pi version of its Alexa Voice Assistant, the company's voice-activated “companion” bot that resides in its Echo range of speakers and offers voice-driven home automation and shopping. Amazon's cylindrical Echo speakers make a virtue of simplicity: one just plugs them into power and Wi-Fi, …
Simon Sharwood, 29 Mar 2016

Do you qualify as poor in Palo Alto? Spoiler: Yes, yes, you do

Analysis When you think of affordable housing programs, it's probably safe to say you're thinking about cooks, or cleaners, or even teachers being given a way to live near the neighborhoods where they work. In effect, it's bedrooms for poor people. Except of course in Palo Alto – the heart of Silicon Valley, California. Because in Palo …
Kieren McCarthy, 23 Mar 2016
apple music

Streaming now outsells downloads – Recording Industry Ass. of America

Last year, revenues from streaming music topped those of paid downloads for the first time ever. This according to a fresh report [PDF] from the Recording Industry Ass. of America (RIAA), tracking revenues reported by US record labels. The RIAA says that during the year, streaming music revenues accounted for just over one- …
Shaun Nichols, 23 Mar 2016
Toilet roll printed with fake US $100 bills

HP Inc won't shake you down for ink in 3D printer era, says CTO

Interview HP Inc is threatening to bring an era of open platforms to 3D printing, one it claims will turn the well used – and much criticised – ink toner supplies biz model on its head. So how exactly does HP expect to print money when it is actually using thermo-plastics? There's one buzz word on the tip of the CTO's tongue – …
Paul Kunert, 23 Mar 2016

Micro Focus spends $540m to add Serena its software brand museum

Micro Focus International is splashing out $540m to scoop up Serena Software – or more specifically, its recurring maintenance revenues, to add to its stable of once great, now slightly dusty software brands. LSE-listed mainframe specialist Micro Focus is simultaneously raising $216m in a placing to help pay for the deal, …
Joe Fay, 22 Mar 2016
Jerry Maguire

DevOps, huh? Show me the money. Show me the MONAY!

As career buzzwords go, you’d struggle to find one that trumps DevOps judging by the number of conferences, software tools and books flooding the market. DevOps certainly seems to offer plenty of opportunities, straddling, as it does, disciplines across technology and management from building and managing apps to running and …
Rachel Willcox, 21 Mar 2016
Apple iPod touch

Apple's largest UK reseller Jigsaw24 is for sale

The UK’s largest Apple reseller, Jigsaw24, is for sale, multiple industry contacts have told The Channel. The Nottingham-based B2B seller has hired Deloitte to run the process, a move that comes just three years after private equity outfit NorthEdge Capital (NEC) moved in to back a roll up by the management team. In recent …
Paul Kunert, 18 Mar 2016
Woman angrily hangs up phone. Photo via Shutterstock

Web ads are reading my keystrokes and I can’t even spel propperlie

Something for the Weekend, Sir? A friend has the willies. He even went on Facebook to tell us about his willies. He’s not normally the kind to get the willies, but willies is what he has. American readers of this column may be disappointed to learn that my friend is neither a fellow of loose morals nor is he, as far as I am aware, multitudinally …
Alistair Dabbs, 18 Mar 2016

Who watches over your data – and how do you know it won't go AWOL?

There are a couple of alternative interpretations of the concept of data ownership. The first relates to the legal ownership of data – the intellectual property aspects such as copyrights, designs and trademarks. Now, while that's a world I did work in for a few years it's the other interpretation I'm concerned with here: the …
Dave Cartwright, 15 Mar 2016
A fix for the troubled Windows 10 Start menu

Hey Windows 10, weren't you supposed to help PC sales?

Very few if any ever thought Windows 10 would truly reinvigorate the PC industry, and they were right - IDC has pulled down forecasts on traditional device sales for 2016. The analyst has clipped unit expectations by a couple of per cent, claiming global notebooks and desktops shipments into channels are now on course to …
Paul Kunert, 14 Mar 2016