Call centre manager in the frame over ID scam
Alleged two-year dodginess using British identities
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An Indian call centre manager is under investigation over allegations he used the identities of Brits to run an insurance fraud scam.
Edward Burn, 30, has reportedly confessed to using the details of 12 people to make fictitious insurance claims valued at £56,900 through insurance firm Aviva, whose brands include Norwich Union.
Burn, who's worked for EXL Service in Delhi since March 2004, is reckoned to have run the scam for at least the last two years. He allegedly used accomplices based in the UK to cash-out bogus claims. EXL Service clients include Aviva.
Police are going through records in order to identify the full scope of the fraud. UK-based detectives have reportedly questioned three London residents suspected of involvement in the scam.
A spokeswoman for Aviva told the London Evening Standard that policyholders' money was never at risk from the scam. ®
COMMENTS
Sir, we have been finding your elephant
We are afraid it has being in yet another accident!
Re: Aviva / A Viva
A sound name change then. Any Viva's still in use will, after all, be totally clapped out and on the verge of disintegrating*.
*Of course, there are those who say that they came out of the Vauxhall works like this anway.
Policy holders' money never at risk?
**A spokeswoman for Aviva told the London Evening Standard that policyholders' money was never at risk from the scam**
What may happen, though, is they could lose no claims bonuses that are given on many policies due to a claim being registered on their accounts, and when someone puts in an insurance claim in the future, it could be refused because they have >apparently< claimed too many times recently. Also, their insurance premiums may suddenly increase by a much higher amount than the rate of inflation.
I think that means that at least some policyholders' money may well be at risk.
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