Articles about tsb

Annoyed user of cellphone / mobile phone

Outage outrage: TSB app offers users a TITSUP* encore

Updated A UK bank's website and mobile app have flatlined this morning – and there are no prizes for guessing which embattled financial firm is struggling. That's right, TSB is once again in the firing line as users took to social media to complain that they couldn't access their accounts via the mobile app or the website. The bank …
Rebecca Hill, 10 Jul 2018

Banks told: Look, your systems WILL fail. What is your backup plan?

Banks were today told to assume there will be problems with systems and to work on their backup plans following a series of failures caused by increasing reliance on technology. In a joint paper, the UK's Financial Conduct Authority and the Bank of England's Prudential Regulation Authority said that operational resilience …
Rebecca Hill, 6 Jul 2018
TSB bank in a UK high street

Test Systems Better, IBM tells UK IT meltdown bank TSB

Updated A report into the IT meltdown at TSB has suggested the British bank did not carry out rigorous enough testing and that the problems went beyond previously reported middleware issues. The chaos at the bank, a subsidiary of the Spanish Sabadell Group, saw many customers unable to access services for a week at the end of April …
Rebecca Hill, 21 Jun 2018
TSB bank in a UK high street

1,300 customers of Brit bank TSB defrauded due to botched IT migration

TSB's boss Paul Pester admitted that 1,300 people have been defrauded as a result of the bank's botched IT upgrade in April, in a second hearing in front of MPs. The Treasury Select Committee heard how some customers had tens of thousands of pounds drained from their accounts, while others had to wait up to nine hours on the …
Kat Hall, 7 Jun 2018
TSB bank in a UK high street

Watchdog slams TSB boss for underplaying extent of IT meltdown

A City watchdog has launched a stinging attack on TSB chief Paul Pester for portraying "an optimistic view" of its catastrophic IT meltdown in April that prevented 1.9 million customers from using online bank services. Andrew Bailey, head of the UK's Financial Conduct Authority (FCA), told Parliament's Treasury Select …
Kat Hall, 6 Jun 2018
Young guy facepalms while holding a laptop

TSB meltdown latest: Facepalming reaches critical mass as Brits get strangers' bank letters

TSB customers have reported receiving letters from the British bank containing other people's details in the embattled firm's latest cock-up. The bank went into meltdown at the end of April when a long-planned migration off its former parent Lloyds Banking Group's infrastructure went badly wrong. Customers were unable to …
Rebecca Hill, 1 Jun 2018
TSB bank in a UK high street

TSB's middleware nightmare: Execs grilled on Total Sh*tshow at Bank

The boss of British bank TSB has insisted it carried out rigorous testing ahead of a systems migration that saw thousands without access to their accounts for over a week – but revealed he won't be getting a chunk of his bonus. In a heated evidence session in front of Parliament's influential Treasury Committee, …
Rebecca Hill, 3 May 2018

Newsworthy Brit bank TSB is looking for a head of infrastructure

An exciting job advert has mysteriously appeared that is seeking a techie to head up infrastructure at TSB, just days after the bank's monumental and ongoing IT cockup began. The Register has asked TSB what the recruitment means for current infrastructure head Damon Yates, who is still listed as holding the role on LinkedIn – …
Kat Hall, 27 Apr 2018
TSB bank in a UK high street

Who will fix our Internal Banking Mess? TSB hires IBM amid online banking woes

In the midst of its six-day online banking meltdown, which is showing no sign of letting up, TSB has hauled in the systems integration big gun or as it is otherwise known, IBM. The British bank confirmed the signing of Big Blue this morning as part of its rather uncomfortably timed first quarter financial results for 2018, in …
Rebecca Hill, 26 Apr 2018
TSB bank in a UK high street

TSB boss: We know everything's working, you just can't see that

In the latest update from TSB about its continued web wobbles, the British bank has told us that while it knows everything is working, punters might not realise that fact because... internet banking still isn't entirely working. Paul Pester, chief exec, said in a statement: The challenge we are facing at the moment is that …
Kat Hall, 25 Apr 2018

TSB outage, day 5: What do you mean you can't log in? Our systems are up and running. Up and running, we say!

Embattled bank TSB has claimed its IT systems are now "up and running" – despite many users still reporting they can’t get into their accounts. The bank’s online services have been down for almost a week, after TSB's planned migration off former parent Lloyds’ tech infrastructure – some five years after its split from the …
Rebecca Hill, 25 Apr 2018
from the great gatsby pic copyright: warner brothers

UK 'meltdown' bank TSB's owner: Our IT migration was a 'success'

TSB's Spanish owner Sabadell has proudly boasted about the success of its IT integration - amid widespread chaos for customers in Britain still grappling with the fallout out of a botched systems upgrade. Last weekend TSB was supposed to complete the move of its customers' data from Lloyds' IT systems. The bank split from …
Kat Hall, 24 Apr 2018
power outage

UK.gov demands urgent answers as TSB IT meltdown continues

The government is demanding urgent answers over a botched systems upgrade at TSB that has locked out up to 1.9 million customers. The IT meltdown happened after a planned upgrade between 4pm on Friday 20 April and 6pm on Sunday 22 April as TSB migrated from former parent Lloyds Banking Group's systems to shiny new ones. TSB …
Kat Hall, 24 Apr 2018

Brit bank TSB TITSUP* after long-planned transfer of customer records from Lloyds

Updated UK bank TSB's efforts to upgrade its systems have left numerous customers without online banking services – and some report having unintentionally accessed different accounts' details. The organisation, which split from Lloyds Banking Group in 2013, chose this weekend to complete the move of its customers' data from Lloyds IT …
Rebecca Hill, 23 Apr 2018
photo by http://www.flickr.com/photos/maxbraun/5252873582/ Max Braun licensed under Creative Commons 2.0 http://creativecommons.org/licenses/by-sa/2.0/deed.en

Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’

The UK confirmed its global leadership in the burgeoning Innovation Consultancy industry with the opening of a "Digital Catapult Centre" in King’s Cross, London. The Digital Catapult at King's Cross The taxpayer-funded venue cost £4m, we’re told, and aims to “unlock four major challenges in the data value chain, helping …
Andrew Orlowski, 30 Sep 2014
The Register breaking news

Blighty's official Space Agency starts up on 1 April

The UK finally acquired an official government space agency last week, with the formal announcement of its operational status issued on April Fools Day. The new and excitingly named UK Space Agency is an executive agency of the Department for Business, Industry and Skills. "The UK space industry is worth an estimated £7.5bn [ …
Lewis Page, 4 Apr 2011

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