An advert for TalkTalk broadband has been taken down for promoting incorrect speeds, The Register can confirm. The UK's Advertising Standards Authority was alerted after Reg reader Rich Campbell noticed the TV broadcast's voice-over speeds did not match the ones promoted in the text. "Clearly you need something like 600Mbps …

Low-rent UK ISP TalkTalk has been told to stop claiming its Wi-Fi signal "can't be beaten by any of the other big providers" after fellow telco BT whinged to the UK's Advertising Standards Agency (ASA). The regulator ruled that the statements about its bundled router hardware's performance were misleading. In its defence, …

A Welsh man who hacked British ISP TalkTalk in 2015 and siphoned off subscribers' personal data has been sent down for four years. A judge at the Old Bailey in London sentenced Daniel Kelley, 22, of Heol Dinbych, Llanelli, on Monday. Kelley pleaded guilty to 11 computer crime charges in 2016, and has waited more than two and a …

TalkTalk's email service clearly had a big night out on Thursday and has spent Friday morning lying down in a darkened room. While no longer the most complained-about broadband provider, the company demonstrated that it still had what it takes by borking email for customers unable or unwilling to use an email service not bound …

The teenager who hacked TalkTalk three years ago has been hauled before court charged with computer misuse offences after allegedly amassing a Bitcoin fortune worth more than £300,000. Elliot Gunton, who pleaded guilty in 2016 to hacking Brit ISP TalkTalk, was said to be selling stolen personal data on cybercrime forums and …

TalkTalk is back in the spotlight over its email services after ageing Pipex mail addresses stopped working abruptly on Saturday. Reg readers wrote in over the weekend to say that, following the news of an eight-year-old zombie TalkTalk email address staggering back to life in a blizzard of spam, their Pipex accounts had …

UpdatedTalkTalk has refused to delete a former customer's email address which was taken over by spammers – because the unfortunate person cancelled their contract eight years ago. The customer, Joanne, was contacted by her friends after they started receiving spam from an old email address of hers. After digging out the account …

TalkTalk's 3 million-home fibre splurge now has a name – FibreNation – but can no longer say it has £1.5bn at its disposal for the venture. The new company, which has yet to disclose funding, and unfortunately shares its name with a Malaysian telco's marketing initiative, is TalkTalk's vehicle for investing in full-fibre ( …

Two miscreants were sent down by the Old Bailey yesterday for their role in the 2015 hacking of UK ISP TalkTalk. Matthew Hanley, 23, and Connor Allsopp, 21, both of Tamworth in Staffordshire, were jailed for 12 and eight months, respectively, by the judge, Anuja Dhir QC. The pair pleaded guilty last year to various charges …

As the big red ball in the sky continued to shine on the UK, internet providers decided to have a bit of a lie-down, with Sky, TalkTalk and leased line specialist M24Seven all taking a turn on the sun-lounger. Sky and TalkTalk's problems began in the early hours of 17 July as night-owls in the Portsmouth and Southampton area …

UK comms provider TalkTalk grew its customer base by a net 80,000 in the first quarter of FY19, the company said in a trading update today. 2.1 million subscribers are now on fixed-price plans. Guess who's still most moaned about UK ISP... Rhymes with BorkBork READ MORE "We saw excellent growth in wholesale, offsetting a …

UpdatedISP TalkTalk is no longer on speaking terms with Brit hosting provider UK2.net – as far as networking their customers over the internet is concerned. A Register reader noted that things went south in the early hours of this morning, and a glance at UK2.net’s status page confirms subscribers of TalkTalk – the ISP that wears the …

Beleaguered telco TalkTalk has swung to a net loss of £79m in preliminary results for fiscal '18 ended 31 March, and is preparing to saw off its B2B division in a planned £175m sale to Daisy Group. The loss was attributed to the costs of implementing a £119m turnaround and restructure plan that included ditching its MVNO …

A years-old vulnerability continues to menace the security of some home Wi-Fi networks in the UK. The WPS feature in TalkTalk's Super Router can be compromised to steal the gateway's wireless network password, according to folks at software development house IndigoFuzz. The British ISP and telco was warned of the shortcoming …

TalkTalk's customers woke up this morning to find the UK broadband provider's email service was still fast asleep. The Brit telco celebrated its terrible customer service scores in Ofcom's annual survey by removing the ability of customers to complain about it by email this morning. Customers took to social media to vent …

Despite efforts to return to its roots as a broadband-only biz, TalkTalk remains the most moaned about ISP in the UK, according to data from regulator Ofcom. TalkTalk scored highest out of the top seven providers, with 31 complaints per 100,000 customers – a slight increase on last quarter. The main reasons for customer …

TalkTalk plans to bring full fibre speeds of 1Gbps to three million premises in the UK, by creating an independent company with a total investment of around £1.5bn. Under the plans, the entity would be 20 per cent owned by TalkTalk and 80 per cent by infrastructure investor Infracapital. The ISP is also raising £200m in new …

TalkTalk has started offering customers the option of moving onto O2 when their contracts expire, as the beleaguered Brit telco plans to ditch mobile. Subscribers reaching the end of their contracts are being given the choice of either moving to a new O2 deal or switching to a different provider. TalkTalk has used Vodafone as …