Articles about outage

Outlook.com looking more like an outage outbreak for Europe

Microsoft's email services got hit with not one but two bugs today: in addition to an earlier blip with Exchange Online, Microsoft confirmed it is now probing "issues" with "some" Outlook.com users in Europe. According to downdetector.com, more than a thousand users have reported problems such as trouble receiving messages and …
Andrew Silver, 18 Sep 2017
Man throws briefcase in the air happily on the beach. Photo by Shutterstock

Pack up, go home to your family: Google Drive is flipping out

Updated Many users are experiencing disruption with Google Drive cloud storage and file backup today. According to Down Detector, more than 7,000 users have reported issues including the app not loading, inability to access files and broken synching. It's not the first time Drive has gone wonky. The last major outage back in January …
Andrew Silver, 7 Sep 2017
rat

South London: Rats! The rodents have killed the internet

Giant cable-nomming rodents have caused "extensive damage" in South London by chewing through fibre, leaving customers without broadband since last night. Sky and TalkTalk apologised this morning for the lost of service, which occurred yesterday evening around 9pm. A message to one customer from Sky at 9:55am said: "Engineers …
Kat Hall, 11 Aug 2017

Another day, another British Airways systems screwup causes chaos

British Airways is getting its grovelling in early after a systems crash caused chaos at Heathrow and Gatwick airports earlier this morning. The outage affected check-in desks at both the main London airports as well as the minor bizjet destination at London City Airport, with the inevitable hundreds of angry passengers taking …

Global Switch suffers uptime blips at London Docklands DC

Irritated customers of data centre operators Global Switch are complaining about repeated power outages at the firm’s London Docklands data centre. Sources tell The Register that the Global Switch 2 data centre has had an outage twice in two weeks, something which appears to be borne out by reports from other news sites. …
Gareth Corfield, 18 Jul 2017
Skeptical hipster. photo by shutterstock

Virgin Media biz service goes TITSUP* across London

A London-wide Virgin Media outage caused by a "fibre break" has left business customers across the UK capital without broadband - including a number of borough councils. Bromley Council apologised for its phones and online systems being out of action, blaming the "London wide technical issue" caused by the outage. Virgin …
Kat Hall, 7 Jul 2017
IT Crowd's Roy: "Have you turned it off and on again?"

Mainframe TITSUP totals Oz tax tech, again

In a speech at the National Press Club yesterday, Australian Taxation Office commissioner Chris Jordan apologised for the organisation’s repeated IT outages, while the ATO’s online portals hit the canvas again. The ATO says it addressed the five-hour TITSUP (total inability to support usual performance) by rebooting its …
Power outage

Nationwide banking suffers its own Black Wednesday

Nationwide Building Society is having a wobbly web Wednesday with customers getting only intermittent access to online and app-based services. Reports that not all was well first surfaced on Twitter – echo chamber for the angry – some 19 hours ago, but a flurry of complaints about the Brit building society's app showed up 12 …
Paul Kunert, 5 Jul 2017
Qantas Boeing 737-838, VH-VZR

Amadeus airline booking system TITSUP and it's not ransomware

The Amadeus airline booking platform is suffering another outage, so far mostly seen in a follow-on TITSUP (Total Inability To Support Usual Performance) hitting Australian airline Qantas. The Australian carrier is telling customers its booking systems are unavailable, and says it's not the only airline worldwide to be hit. …
Exhausted looking business man on phone in from of laptop. Photo by Shutterstock

Tesco Online IT meltdown: Fails to deliver thousands of grocery orders

An unspecified UK-wide technical glitch related to the food picking and packaging process left thousands of Tesco online grocery punters without their deliveries today, the retailer has told us. “We’re currently experiencing an IT issue which is affecting some Grocery Home Shopping orders,” a spokesman at the UK’s largest …
Paul Kunert, 20 Jun 2017

That minutes-long power glitch? It's going to cost British Airways £80m, IAG investors told

The massive IT systems failure caused by a power surge at British Airways' primary data centre will cost the airline £80m. Willie Walsh, the chief executive of BA's parent body International Airlines Group, issued the news to a roomful of investors at the company's AGM this afternoon. The systems crash on the morning of May …
Rebecca Hill, 15 Jun 2017
Airplane! Source: Paramount Home Entertainment

Hundreds stranded at Manchester Airport due to IT 'glitch'

A technical "glitch" at Manchester Airport has left hundreds of passengers stranded for hours this morning. Several airlines were affected including Virgin, SAS, Singapore Airlines and Cathay Pacific flights. Manchester Airport ascribed the "technical failure" with the check-in system as being due to "an issue with overnight …
Lily Moore, 13 Jun 2017

The biggest British Airways IT meltdown WTF: 200 systems in the critical path?

One of the key principles of designing any high availability system is to make sure only vital apps or functions use it and everything else doesn't – sometimes referred to as KISS (Keep It Simple Stupid). High availability or reliability is always technically challenging at whatever systems level it is achieved, be it hardware …
Chris Tofts, 5 Jun 2017
BA photo by Artyom Anikeev via Shutterstock

BA IT systems failure: Uninterruptible Power Supply was interrupted

Analysis An IT bod from a data centre consultancy has been fingered as the person responsible for killing wannabe budget airline British Airways' Boadicea House data centre – and an explanation has emerged as to what killed the DC. Earlier this week Alex Cruz, BA's chief exec, said a major "power surge" at 0930 on Saturday 27 May …
shutterstock_293232899-British_airways

BA CEO blames messaging and networks for grounding

The catastrophic systems failure that grounded British Airways flights for a day appears to have been caused by networking hardware failing to cope with a power surge and messaging systems failing as a result. The Register has asked BA's press office to detail what went wrong, what equipment failed, what disaster recovery …
Simon Sharwood, 30 May 2017
Switch

BA's 'global IT system failure' was due to 'power surge'

Updated British Airways CEO Alex Cruz has said the root cause of Saturday's London flight-grounding IT systems ambi-cockup was "a power supply issue*" and that the airline has "no evidence of any cyberattack". The airline has cancelled all flights from London's Heathrow and Gatwick amid what BA has confirmed to The Register is a " …
Jude Karabus, 27 May 2017
Image: Serazetdinov http://www.shutterstock.com/fr/pic-114819721/stock-vector-illustration-of-a-strong-blast-of-brain.html

'Major incident' at Capita data centre: Multiple services still knackered

A major outage at a Capita data centre has knocked out multiple services for customers – including a number of councils' online services – for the last 36 hours. Some of the sites affected include the NHS Business Services Authority, which apologised on its website for the continuing disruption and said it hoped its systems …
Kat Hall, 26 May 2017
Qantas Boeing 737-838, VH-VZR

Telecoms fail in UK takes down passport scanners in Australia

Updated International airline passengers in Australia, New Zealand and other nations have been told that problems processing passports at airports today were caused by a telecoms failure in the United Kingdom. Passengers started to complain of slow check-ins and long queues early Monday, Australian time. Australia's Department of …
Simon Sharwood, 22 May 2017

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