Articles about outage

Australia with ethernet cable

Telstra's mobile networks go TOESUP* in national outage

Updated Telstra's mobile network experienced a nationwide outage on Monday morning, May 21st, 2018. For a while, according to some media reports, the carrier's outage reporter was also down, but at the time of writing it was working well enough to identify local outages, report that the cause is under investigation, and advise that …

Three-hour outage renders Nest-equipped smart homes very dumb

Google's Nest went TITSUP* early this morning, causing headaches for users who have equipped their home with the expensive smart devices. Owners of the kit were forced to manually adjust thermostats and unlock doors while the iOS, Android and web apps were inaccessible. The horror. We've received reports from Nest Secure and …
Richard Speed, 17 May 2018

Aegon conquered by UK bank holiday IT upgrade: Some users can't log on

Some customers of life insurance, pensions and asset management biz Aegon have been unable to log into their accounts following an IT upgrade over the bank holiday weekend. The firm acquired rival Cofunds in January 2017 for £140m. Between 5 to 7 May it completed the planned technology upgrade of 400,000 Cofund customers and a …
Kat Hall, 11 May 2018
Caïn, a sculpture by Henry Vidal, epic facepalm

GitLab crawling back online after breaking its brain in two

In a classic example of the genre, GitLab yesterday dented its performance by accidentally triggering a database failover. The resulting “split-brain problem” left the code-collection trying to serve its users out of a single database server, postgres-02, while it tries to sort out the remaining three. The problem first arose …
politician dabs away sweat at podium

Lib Dems, UKIP's websites go TITSUP* on UK local election launch day

Updated Several political websites using the NationBuilder platform have been down for almost 24 hours – perfect timing for the launch of the UK’s local election campaign. The biz, whose marketing bumpf promises “software for leaders”, is used by a range of political parties, including the Liberal Democrats in the UK and Labour in New …
Rebecca Hill, 9 Apr 2018

EUROCONTROL outage causes flight delays across Europe

EUROCONTROL, the organisation that provides air traffic management for Europe, has apologised for an outage that made a mess of air transport across the continent yesterday. The problems with the organisation’s Enhanced Tactical Flow Management System (ETFMS) hit at around 13:00 UTC on Tuesday April 3rd. EUROCONTROL quickly …
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Brit cloud slinger iomart goes TITSUP, knackers Virgin Trains, Parentpay

Updated Brit cloud provider Iomart is having an outage-ridden day - but its service-outage-hit customers are arguably having a far worse one. Reports first began to surface on Twitter at 12:26 this afternoon with users of Iomart subsidary Melbourne IT noting some problems. @MelbourneHost @iomart Problems?? — Nutty About Hosting (@ …
airplane just kidding shot

Air Canada's network soars back up after Monday morning death dive

The famed politeness of Canadians was put to the test on Monday after the nation's largest airline suffered a massive computer outage, leaving travelers stranded. The outage occurred during the Monday morning rush hour and left staff unable to check-in passengers or their luggage, and communications with the airline's call …
Iain Thomson, 12 Mar 2018
Bearded man in plaid hoodie looking annoyed holding smartphone

EE: Data goes TITSUP* for Brit mobile customers

Updated EE customers have been hit by a nationwide data outage this morning, leaving grumbling UK commuters with nothing to mindlessly tap on their way to work. According to Down Detector, problems began around 7am, with reports peaking at around around 9am. Customers appear to be affected across the UK, including in London, …
Kat Hall, 27 Feb 2018
Broken light bulb

Capita data centres hit by buttload of outages

Exclusive Hard-pressed outsourcing titan Capita wrestled with almost sixty separate outages at its data centres in the space of just half a year, The Register can exclusively reveal. An internal log of the problems dating between June and December 2017, seen by us, detailed the extent of the downtime, with as many as 44 incidents …
Kat Hall, 20 Feb 2018

Google's robo-CTRL-ALT-DEL failed, hung networks and Compute Engine for 90 minutes

Chalk up another one for good old humans: Google's admitted that an automation failure was the root cause of a 93-minute outage of its Compute Engine in the us-central1 and europe-west3 zones of its cloud on January 18th, 2018. Google's classified the outage as a "network programming failure" and said autoscaler didn't do its …
Simon Sharwood, 19 Feb 2018

Winter Olympics website downed by cyber attack

Updated The Pyeongchang 2018 Winter Olympics' website went down just before the event's Friday opening ceremony in South Korea, thanks to a cyber-attack, and stayed down for about 12 hours. The outage left users unable to print tickets or view information about the games. Some networks around the games venues also went down. …
Simon Sharwood, 11 Feb 2018
Old people

Oh FNZ, Aviva! System back up, still trudging through queries backlog

Aviva's shiny new online pension system has had a very senior moment that caused difficulties with processing payments, running quotations, accessing valuations or accepting new applications. Customers contacted El Reg to talk about the web-based wobbles, and had more success reaching our editorial department than they've had …
Paul Kunert, 7 Feb 2018

Can't login to Skype? You're not alone. Chat app's been a bit crap for five days now

A bunch of Skype users are unhappy that they're been unable to sign into the VoIP service for several days. The yakkity-yak app has fallen flat since January 24, leaving a number of punters with two-factor authentication enabled unable to get back into the software after signing out. "Skype users who are signed in are not …
Shaun Nichols, 29 Jan 2018

UK infrastructure firms to face £17m fine if their cybersecurity sucks

Infrastructure firms could face fines of up to £17m if they do not have adequate cybersecurity measures in place, the UK government has announced today. The plans follow proposals earlier this year from the Department for Digital, Culture, Media and Sport intended to comply with the EU Network and Information Systems (NIS) …
Kat Hall, 29 Jan 2018
The Doctor from Star Trek: Voyager

NHS outages KO Welsh GP services and Manchester A&E

A data centre glitch has left doctors in Wales unable to access their patients’ details – while a similar outage in Manchester, England, has placed severe strain on hospitals’ accident and emergency departments. Dr Alan Woodall, chairman of GP Survival UK who works from a surgery in Montgomeryshire, mid-Wales, told the Beeb: " …
Gareth Corfield, 24 Jan 2018
Poster for the movie Cable Guy. Copyright:  Columbia Pictures Corporation,

Pickaxe chops cable, KOs UKFast data centre

Manchester workmen were blamed for knocking out hosting business UKFast's data centre today, after it seems some hapless bod cut a cable with a pickaxe. According to the Brit firm's status page, the problem arose this morning at 11am, affecting its MANOC 5 data centre. The incoming mains supply was lost to the site and …
Kat Hall, 12 Dec 2017

OVH goes TITSUP again while trying to fix its last TITSUP

European web hosting outfit OVH has reported its second major outage and Total Inability To Support Usual Performance* in a month and admitted the new outage was caused by its attempts to fix the cause of the last one. OVH's attributed its November outages to power problems and cable cuts. But this incident notice filed by …

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