Articles about outage

Amazon CEO Jeff Bezos

Sub-Prime: Amazon's big day marred by server crashes, staff strikes

Amazon's 36-hour "Prime Day" marketing jamboree has kicked off with more than a few hiccups. Almost as soon as it started, Amazon customers eager to indulge in an orgy of consumption found their purchasing plans paralyzed – because Amazon's servers refused to accept payment details. Wannabe buyers grew increasingly frustrated …
Iain Thomson, 16 Jul 2018

Mastercard goes TITSUP in US, UK: There are some things money can't buy – like uptime

Updated Register readers, and quite a few other people, have been left with dead credit cards after Mastercard's payment system took a dive on Thursday. "Mastercard went down this evening," one Reg reader, based in Britain, told us privately. "Couldn’t pay for petrol. It’s a disgrace you can’t trust cards to pay when you need them to …
Iain Thomson, 12 Jul 2018
Annoyed user of cellphone / mobile phone

Outage outrage: TSB app offers users a TITSUP* encore

Updated A UK bank's website and mobile app have flatlined this morning – and there are no prizes for guessing which embattled financial firm is struggling. That's right, TSB is once again in the firing line as users took to social media to complain that they couldn't access their accounts via the mobile app or the website. The bank …
Rebecca Hill, 10 Jul 2018
raccoon

And in current affairs: Rogue raccoon blacks out city power grid after shocking misstep

Folks relying on mains-powered alarm clocks had an excellent excuse for turning up late for work on Friday in Seattle – after a raccoon knocked out power to a chunk of the northwest US city. On Thursday evening, the marauding mammal made its way onto the property of municipal power generating company Seattle City Light and, as …
Iain Thomson, 6 Jul 2018
Storm clouds photo via Shutterstock

IBM Cloud TITSUP: Techies investigate troubling storage underperformance

Updated Storage systems in several of IBM's European data centres have been down since the small hours, with engineers battling to fix an unspecified "network-related" problem they identified six hours after the outage began. The IBM Cloud Storage wobble struck this morning at 0525 UTC, a disgruntled customer told El Reg, adding that …
Screenshot of Downdetector's Google Home outage map

Not OK Google: Massive outage turns smart home kit utterly dumb

Updated Google's entire Home infrastructure has suffered a serious outage, with millions of customers on Wednesday morning complaining that their smart devices have stopped working. At the time of writing, the cloud-connected gadgets are still hosed, the service is still down, and the system appears to have been knackered for at least …
Kieren McCarthy, 27 Jun 2018
Sainsburys, photo by Darren Grove via Shutterstock

Outage? No, phones are playing silly buggers, insists Sainsbury's Bank

Updated Sainsbury's Bank has insisted to The Register that it is not experiencing an IT outage, despite lots of enraged customers asking why their money isn't moving. Lots of irritated people, including Reg readers who got in touch with us, have been complaining that the orange-hued bank's performance has been less than stellar over …
Gareth Corfield, 22 Jun 2018
Pop art-style illustration: Woman holds head in despair. Illustration via Shutetrstock

Visa fingers 'very rare' data centre switch glitch for payment meltdown

Visa has said a “very rare” partial network switch failure in one of its two data centres led to the fiasco earlier this month that caused millions of transactions in Europe to be declined. The outage, which lasted for about ten hours on Friday, June 1, sent panic among European pub-goers, as apparently about 10 per cent of 51 …
Rebecca Hill, 19 Jun 2018
Angry England supporters

UK footie fans furious as Sky Broadband goes TITSUP: Total inability to stream unfair penalties

The Sky Broadband service took an unscheduled half-time break last night, leaving residents of the UK Midlands unable to stream sporting action from Russia. Problems began at around 4pm yesterday with Sky's status page (followed later by its support account) reporting multiple exchange failures in Cambridgeshire, Lincolnshire …
Richard Speed, 19 Jun 2018

Bank of England to set new standards for when IT goes bad

The Bank of England is expecting financial institutions to be a bit less rubbish when IT goes wrong, it said today. The TSB fiasco that led to customers being unable to access their accounts, followed up by widespread fraud, has caused the BofE's Prudential Regulation Authority (PRA) along with the Financial Conduct Authority …
Richard Speed, 14 Jun 2018
businessman shrugging - illustration via shutterstock

NAB mainframe turns its TOESUP* after power outage, offline 7 hours

The National Australia Bank has been sharply criticised after a seven-hour outage on Saturday that took down its ATMs, EFTPOS, Internet banking, mobile banking services, and call centre operations. The bank has pointed to a problem in its Melbourne mainframe system as the cause of the outage. By knocking out payment …
Australia with ethernet cable

Telstra's mobile networks go TOESUP* in national outage

Updated Telstra's mobile network experienced a nationwide outage on Monday morning, May 21st, 2018. For a while, according to some media reports, the carrier's outage reporter was also down, but at the time of writing it was working well enough to identify local outages, report that the cause is under investigation, and advise that …

Three-hour outage renders Nest-equipped smart homes very dumb

Google's Nest went TITSUP* early this morning, causing headaches for users who have equipped their home with the expensive smart devices. Owners of the kit were forced to manually adjust thermostats and unlock doors while the iOS, Android and web apps were inaccessible. The horror. We've received reports from Nest Secure and …
Richard Speed, 17 May 2018

Aegon conquered by UK bank holiday IT upgrade: Some users can't log on

Some customers of life insurance, pensions and asset management biz Aegon have been unable to log into their accounts following an IT upgrade over the bank holiday weekend. The firm acquired rival Cofunds in January 2017 for £140m. Between 5 to 7 May it completed the planned technology upgrade of 400,000 Cofund customers and a …
Kat Hall, 11 May 2018
Caïn, a sculpture by Henry Vidal, epic facepalm

GitLab crawling back online after breaking its brain in two

In a classic example of the genre, GitLab yesterday dented its performance by accidentally triggering a database failover. The resulting “split-brain problem” left the code-collection trying to serve its users out of a single database server, postgres-02, while it tries to sort out the remaining three. The problem first arose …
politician dabs away sweat at podium

Lib Dems, UKIP's websites go TITSUP* on UK local election launch day

Updated Several political websites using the NationBuilder platform have been down for almost 24 hours – perfect timing for the launch of the UK’s local election campaign. The biz, whose marketing bumpf promises “software for leaders”, is used by a range of political parties, including the Liberal Democrats in the UK and Labour in New …
Rebecca Hill, 9 Apr 2018

EUROCONTROL outage causes flight delays across Europe

EUROCONTROL, the organisation that provides air traffic management for Europe, has apologised for an outage that made a mess of air transport across the continent yesterday. The problems with the organisation’s Enhanced Tactical Flow Management System (ETFMS) hit at around 13:00 UTC on Tuesday April 3rd. EUROCONTROL quickly …
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Brit cloud slinger iomart goes TITSUP, knackers Virgin Trains, Parentpay

Updated Brit cloud provider Iomart is having an outage-ridden day - but its service-outage-hit customers are arguably having a far worse one. Reports first began to surface on Twitter at 12:26 this afternoon with users of Iomart subsidary Melbourne IT noting some problems. @MelbourneHost @iomart Problems?? — Nutty About Hosting (@ …

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