On CallCome, let us gaze into the black pit of desktop support
14 Feb 2020
Tech can endure the most inhospitable environments: Space, underwater, down t'pit... even hairdressers
On CallA hairy moment with a Dell and a hairier one with a flying mouse
07 Feb 2020
So you locked your backups away for years, huh? Allow me to introduce my colleagues, Brute, Force and Ignorance
On CallIt's Hammer Time
31 Jan 2020
Beware the Friday afternoon 'Could you just..?' from the muppet who wants to come between you and your beer
On CallPolishing balls for mates is no way to make a living
24 Jan 2020
The time that Sales braved the white hot heat of the data centre to save the day
On CallIt's getting hot in here, so open all your doors
17 Jan 2020
Sometimes shining a light on a nuclear problem just makes things worse
On CallWhat you really need is a bawling co-worker
10 Jan 2020
It's always DNS, especially when you're on holiday with nothing but a phone on GPRS
On CallThe time a reader found himself in an awful BIND
03 Jan 2020
A user's magnetic charm makes for a special call-out for our hapless hero
On CallTripping into a rainbow of colour and cockup
28 Dec 2019
Beware the three-finger-salute, or 'How I Got The Keys To The Kingdom'
On CallWith great power comes great irresponsibility
27 Dec 2019
El Reg presents: Your one-step guide on where not to store electronic mail
On CallBut my emails!
26 Dec 2019
Why is the printer spouting nonsense... and who on earth tried to wire this plug?
On CallA tale of entry-level electrical skills
13 Dec 2019
Whoooooa, this node is on fire! Forget Ceph, try the forgotten OpenStack storage release 'Crispy'
On CallBehold the 'heaving monstrosity of pulsing evil'
06 Dec 2019
We've found it... the last shred of human decency in an IT director – all for a poxy Unix engineer
On CallYeah, we're gonna need you to bring us his head
29 Nov 2019
That code that could never run? Well, guess what. Now Windows thinks it's Batman
On CallYou left your landline number in an error message, you doughnut
22 Nov 2019
The silence of the racks is deafening, production gear has gone dark – so which wire do we cut?
On CallWell, Clarice?
15 Nov 2019
When the IT department speaks, users listen. Or face the consequences
On CallIf there's anything that gets my backup ...
08 Nov 2019
IT protip: Never try to be too helpful lest someone puts your contact details next to unruly boxen
On CallIn which our hero becomes an accidental expert
01 Nov 2019
Remember the 1980s? Oversized shoulder pads, Metal Mickey and... sticky keyboards?
On CallEverybody's gone quaffin', quaffin' USA
25 Oct 2019