Articles about ofcom

Ofcom to networks: Want this delicious 5G spectrum? You'll have to improve 4G coverage

Ofcom has today proposed placing new coverage obligations on mobile operators for 4G services as part of their winning 5G spectrum bids. All four operators have met the obligation to reach 90 per cent of the country's landmass by the end of 2017. But the UK regulator said: "While the previous obligations have resulted in …
Kat Hall, 9 Mar 2018

UK watchdog Ofcom tells broadband firms: '30 days to sort your speeds'

Ofcom is tightening the screws – sort of – on broadband providers that play fast and loose with speed promises by imposing a deadline to meet service obligations or allow customers to walk away without a penalty. Customers are able to exit a deal if velocity slips below a minimum guaranteed level and the provider can’t rectify …
Paul Kunert, 1 Mar 2018

Ofcom gives six operators green light to bid for spectrum

Ofcom has given all four UK mobile operators the go-ahead to bid in the forthcoming 4G and 5G auction, as well as Hull-based fixed wireless ISP Connexin and Airspan Spectrum Holdings, a subsidiary of US outfit Airspan. Spectrum in two bands will be made available through the auction process, which Ofcom expects to start in …
Kat Hall, 27 Feb 2018
Man holds hurt bottom

UK's BT: Ofcom's wholesale superfast broadband price slash will hurt bottom line

Ofcom has slashed the price BT’s Openreach can charge operators for superfast broadband, in a package of measures BT said will hit its bottom line to the tune of £120m next year. The proposals are part of broader measures intended to boost broadband investment in the UK, including plans to increase current full-fibre …
Kat Hall, 23 Feb 2018
Boy with a backpack hides his eyes and cries. Pic by Shutterstock

Roses are red, Three's feeling blue, spectrum appeal rejected, they'll have to make do

Ofcom's 5G spectrum auction is to go ahead in April after mobile operator Three lost its final legal challenge to force the UK regulator to change the bidding rules. The comms watchdog had planned to hold the auction for the 2.3 and 3.4GHz bands in autumn 2017, but it was delayed by litigation brought by Three UK and BT/EE – …
Kat Hall, 14 Feb 2018

Brit regulator pats self on back over nuisance call reduction: It's just 4 billion now!

UK communications regulator Ofcom and the Information Commissioner’s Office have awarded themselves a pat on the back for reducing the amount of nuisance calls in the islands to a mere 3.9 billion last year. In an update on the joint action plan to tackle nuisance calls and texts, it said: “Ofcom’s latest estimate is that …
Kat Hall, 9 Feb 2018

Take a bow, TalkTalk, Post Office, Vodafone! You win most-whinged-about telcos award

TalkTalk, Post Office and Vodafone were the most-complained-about telecoms service providers in the UK between July and September 2017, according to an Ofcom report released today. The British communications regulator's numbers are based on complaints to the six or seven largest players in each sector, which together make up …
Richard Priday, 19 Jan 2018

Ofcom cracks on with spectrum auction rules, despite Three's legal challenge

UK comms regulator Ofcom is cracking ahead with plans for the forthcoming spectrum auction – despite further delays posed by Three's Court of Appeal challenge. The regulator had planned to hold the auction for the 2.3 and 3.4 GHz bands in autumn 2017, but it has been delayed by litigation brought by Three UK and BT/EE – the …
Kat Hall, 17 Jan 2018
Sir Philip Rutnam, permanent secretary of the Home Office

Why did top Home Office civil servant lobby Ofcom for obscure kit ban?

Comment Questions have been raised over the UK Home Office's most senior civil servant's involvement in the banning of GSM gateways – following botched redactions to freedom-of-information responses by Ofcom. When Ofcom – Blighty's comms regulator – first banned GSM gateways in 2003 the man who is now the Permanent Secretary of the …
Gareth Corfield, 15 Jan 2018
Hughes Products 1960s videophone concept

Ofcom sees off legal threat over 5G auction terms

Ofcom has seen off a legal challenge to its spectrum auction by BT's EE and Three today. UK mobe network Three launches legal challenge over spectrum auction READ MORE The action had been a response to the regulator's decision to set a limit on how much spectrum individual operators could buy – in order level the playing …
Kat Hall, 20 Dec 2017
A person crying over a breakup

Dump ur mobile provider via txt by 2019: LMFAO cu l8r

Mobile users will be able to divorce their providers by text within a single working day, thanks to new Ofcom rules announced today. In its announcement, the regulator said: "Consumers need to be able to switch providers easily to exercise choice and take advantage of competition in the communications sector." However, it …
Richard Priday, 19 Dec 2017

A million UK homes still get crappy broadband speeds, groans Ofcom

Just over a million premises in Blighty, or 4 per cent of properties, cannot get speeds of 10Mbps, according to a comprehensive report by regulator Ofcom. That figure has fallen from 1.6 million premises last year, according to the Connected Nations 2017 research (PDF). Not surprisingly, 17 per cent of rural premises are not …
Kat Hall, 15 Dec 2017

Voda customers given green light by Ofcom to ditch contracts

Thousands of Vodafone customers have been given the green light by UK comms watchdog Ofcom to ditch their contracts, after the mobile phone provider hiked international roaming fees to £5 per day. Earlier this year, Vodafone introduced a roaming charge for customers travelling in 60 countries outside of the EU. This means that …
Kat Hall, 14 Dec 2017

Someone tell Thorpe Lane in Suffolk their internet sucks – they're still loading the page

A street in Suffolk has been revealed as the slowest area in Blighty for broadband, where residents have to wait a painful eight hours to download just 45 minutes of telly. Average speeds on Thorpe Lane in Trimley St Martin are 0.68Mbps, 260 times slower than the fastest street, Benford Avenue in Motherwell, Scotland, which …
Kat Hall, 8 Dec 2017

Ofcom proposes ways to stop BT undercutting broadband rivals

Ofcom wants to slap new measures on BT to prevent it from undercutting rivals investing in super and ultrafast broadband. The UK communications regulator today proposed a clause in its draft plans to address BT's "significant market power" aimed at preventing the former state monopoly from targeted discounting of its wholesale …
Kat Hall, 1 Dec 2017
Man stroking his chin deep in thought

Someone told Google to nuke links to mean reviews of disgraced telco True Telecom

Links to pages slating a telco slapped with multiple fines from UK regulators have been wiped from Google's search results after a claimant asked the search giant to chuck them down a sinkhole. Dartford-based phone and broadband provider True Telecom was this month fined £300,000 by Ofcom. And earlier this year the ICO, the …
Rebecca Hill, 23 Nov 2017

True Telecom busted by Ofcom for 'slamming', misselling and more

Ofcom handed down a £300,000 fine to business phone and broadband company True Telecom after concluding a year-long investigation yesterday. The watchdog decided that True Telecom broke four of its rules repeatedly in the period between 8 October 2015 and 26 October 2016. The Dartford-based company engaged in 24 counts of " …
Richard Priday, 17 Nov 2017

Automatic for the people: Telcos forced to pay for giving you crap services

Purveyors of crap broadband services could have to shell out £142m in compensation, under an automatic redress scheme due to be brought in by regulator Ofcom. Anyone suffering from slow repairs, missed appointments, or delayed installations to their broadband or landline services will have their accounts credited without …
Kat Hall, 10 Nov 2017

Create a news alert about ofcom, or find more stories about ofcom.

Biting the hand that feeds IT © 1998–2018