Articles about ee

Metropolitan police person with motorola emergency comms device

Putting the urgency in emergency: UK's delayed emergency services network review... delayed

A review of the UK government's delayed emergency services network intended to replace the national radio infrastructure with a 4G network has itself been delayed by more than half a year. The hugely ambitious project will see the £2.9bn Motorola-owned Airwave contract switched off at the end of 2019 and replaced by the £1.2bn …
Kat Hall, 22 Feb 2018
Man on old phone, image via Shutterstock

Sorry, I can't hear you, the line's VoLTE

EE has improved the reliability of its voice calls after a bumpy transition to an all-IP mobile network, according to network sleuth RootMetrics. The introduction of VoLTE saw EE fall from the top spot in RootMetrics' network ratings for call reliability. Three and Vodafone beat EE in the first half of last year for the …
Andrew Orlowski, 20 Feb 2018
ee 4g antenna

EE unveils shoebox-sized router to boost Brit bumpkin broadband

EE is launching a "shoebox"-sized 4G antenna, which it claims could bring coverage to 580,000 UK homes in rural areas. The 4GEE Home Router contains an external antenna, which can be fixed to the outside of houses and is connected to the 4GEE Home Router in the home via a cable. It is intended for areas receiving poor …
Kat Hall, 9 Feb 2018

Mobe network Three's 'Make The Air Fair' ads deemed 'misleading'

Three's campaign for a spectrum cap on mobile operators has been deemed "misleading" by the UK Advertising Standards Authority for implying it was run by an independent body. Three had wanted Blighty's communications regulator Ofcom to impose a 30 per cent cap on spectrum ownership, having waged a strange campaign last year …
Kat Hall, 7 Feb 2018
BT Tower photo via Shutterstock

This is why we can't have nice things, BT tells Global Services after 3% sales droop

BT's problem child Global Services once again dragged sales down, this time by three per cent in the third quarter of its financial year to £5.97bn. The UK telco fingered its troubled outsourcing division as the "main contributor" to revenue decline in the three months to December 31, 2017, with its sales in the quarter …
Kat Hall, 2 Feb 2018

EEk! Mobe network's customer services down for more than 24 hours

Mobile network EE has had a poor start to 2018 – their customer service data centre has been down since yesterday. According to the company, their engineers have identified and are working to solve the problem, but have yet to fix it by the time of writing. The server in question deals with the online "MyEE" webpages, customer …
A man buried in paperwork

EE Business Broadband digital transformation: Portal offline until July

EE Business Broadband customers will have to make do with old-fashioned paper print-outs for the next eight months because the UK firm's online portal is down. In a missive seen by The Register, folk were informed that the service will be out of action until July "while EE carries out technical improvements". One customer was …
Kat Hall, 14 Dec 2017

EE drops packets but retains UK network champ's title

EE’s dominance as the best-performing UK mobile network has one or two surprising short comings in the No.1’s performance. Real-world data suggests Vodafone has the best network for 4G packet loss and EE the worst. We rarely see measurements for packet loss, jitter or latency on mobile networks and these come from Tutela, a …
Burning 5G against dark background

So what does EE's 5G test really signal?

Brit mobile operator EE has proudly announced the success of a "breakthrough test" for 5G, but what do these tests signal for future 5G usage? BT's mobile arm, with the assistance of Huawei, recently managed an end-to-end connection with a stable speed of 2.8 Gigabits per second, and a latency below 5 milliseconds. For …
Richard Priday, 17 Nov 2017
he exterior of the carphone warehouse on January the 23rd, 2015, in London, England, UK. The carphone warehouse has over 3000 stores. Editorial Credit: Michaelpuche / Shutterstock.com

Carphone Warehouse given a stern talking to for 'misleading' radio ad

Carphone Warehouse was given a particularly withering stare by the Advertising Standards Agency in a ruling handed down today concerning one of its radio adverts. The ad, played back in July, claimed that customers could save an average of £152 by using the Warehouse over its major competitors. However, while its other adverts …
perplexed woman on phone

Vodafone, EE and Three overcharging customers after contracts expire

Folk with mobiles on Vodafone, EE and Three are being stung by an average £22 per month for staying on their contracts after their handsets have been paid off, according to Citizens Advice. Customers who choose to stay on the same plan after the two-year fixed deal ends are not getting their bills reduced, meaning they are …
Kat Hall, 20 Oct 2017

Outage at EE wrecks voice calls across the UK

EE customers have been hit with a nationwide outage, with many unable to make calls this morning. According to monitoring site Down Detector, the problem first emerged around 8am this morning. Customers in London and the South East appear to have been hit the hardest. But folk were also reporting problems in Blackpool, …
Kat Hall, 10 Oct 2017
Man exasperated after being on hold for a long period of time. Photo by Shutterstock

Now EE's challenging UK regulator's mobile spectrum proposals

EE has officially launched its legal challenge against Ofcom's spectrum proposals, a move prompted by Three's judicial review formally submitted earlier this month. The biz wants to split the rules for bidding on the different bands, under Ofcom's plans to stop mobile phone companies from owning more than 37 per cent of usable …
Kat Hall, 19 Sep 2017

EE!? The sound customers make when the interwebz don't work

EE broadband customers have been unable to get online this morning, due to what seems to be a major nationwide outage. According to monitoring site Down Detector, the problem began this morning with customers reporting access issues in Wales, Exeter, Manchester and Birmingham. One EE customer tweeted that the biz had …
Kat Hall, 29 Aug 2017
Man looking at phone misses goal being scored.

Oh no, EE! More UK mobile customers face sluggish roaming abroad

EE customers not on the firm's top-end data tariff have complained they are receiving sloth-like speeds of 2Mbps when using data abroad. On its Free EU Roaming support page, EE said: "4GEE Max customers will get our fastest available speeds at home and abroad. But please note: maximum speeds will be dependent on the local …
Kat Hall, 16 Aug 2017

Profits plunge 40% as BT coughs up £225m to avoid court battle

BT's profits plunged 42 per cent to £418m for the first quarter, as the former state monopoly paid off £225m in settlements in relation to the accounting scandal in Italy. The biz coughed up the cash rather than go to court with Deutsche Telekom and Orange, after it wrote down the value of its Italian unit by £530m in January …
Kat Hall, 28 Jul 2017
child browsing on tablet outdoors. pHOTO BY SHUTTERSTOCK

EE scrap connection fee... to hike broadband and telly packages

Mobile operator EE has confirmed it will be hiking the prices of new customer contracts on its broadband and TV packages. A spokeswoman said the "small change to the price" to its broadband and EETV packages reflect an investment in content. She said: "This will not affect the price that existing customers pay for their …
Kat Hall, 28 Mar 2017
Baby clings to mum's leg. photo by shutterstock

Three to lawyer up unless Ofcom intervenes in spectrum market

Three has renewed calls on Ofcom to intervene in the UK's mobile spectrum market, warning it could lawyer up unless the regulator curbs the proportion of airwaves owned by Vodafone and BT's EE in the forthcoming auction. Dave Dyson, chief executive of Three UK, said: "The UK has the most imbalanced spectrum distribution of the …
Kat Hall, 23 Mar 2017

Create a news alert about ee, or find more stories about ee.

Biting the hand that feeds IT © 1998–2018