Articles about ecommerce

Knock, knock? Oh, no one there? No problem, Amazon will let itself in via your IoT smart lock

To keep thieves from stealing packages, Amazon wants to open your front door so it can drop off stuff inside. The e-commerce and cloud behemoth on Wednesday introduced Amazon Key, a service that allows Prime members in certain cities to surveil and remotely open their homes. Amazon envisions Key as a way for customers to …
Thomas Claburn, 25 Oct 2017

Web crash and pricing errors hit Argos

Argos shoppers who prefer to buy online rather than in-store via the laminated catalogue of dreams were out of luck this morning as the website crashed intermittently and pricing errors showed up. The site was due to be down for routine maintenance from midnight, a spokeswoman at Argos told The Reg, but “there is a separate …
Paul Kunert, 14 Sep 2017

China's cyber court opens for business; a gavel-free zone?

China has just opened a new court that will solely deal with internet-related cases. Based in Hangzhou – where many large Chinese internet companies are located – the Net Court (Hangzhou Internet Court) will hear cases covering everything from domain names to ecommerce disputes to online defamation. The court accepts …
Kieren McCarthy, 21 Aug 2017
Exhausted looking business man on phone in from of laptop. Photo by Shutterstock

Tesco Online IT meltdown: Fails to deliver thousands of grocery orders

An unspecified UK-wide technical glitch related to the food picking and packaging process left thousands of Tesco online grocery punters without their deliveries today, the retailer has told us. “We’re currently experiencing an IT issue which is affecting some Grocery Home Shopping orders,” a spokesman at the UK’s largest …
Paul Kunert, 20 Jun 2017

You'll soon be buying bulgur wheat salad* from Amazon, after it swallowed Whole Foods

Today, Amazon announced it will be acquiring the devilishly expensive Whole Foods Market to the tune of $13.7bn. “Millions of people love Whole Foods Market because they offer the best natural and organic foods, and they make it fun to eat healthy,” said health-conscious Amazon CEO Jeff Bezos in a statement. The transaction …
Andrew Silver, 16 Jun 2017

Hotel guest goes broke after booking software gremlin makes her pay for strangers' rooms

Updated An eBay staffer says her bank account was wiped out and her rent check bounced – after the New York hotel she stayed in started charging other guests' reservations to her card. Laura Jane Watkins tweeted about a strange conversation she had with 1 Hotel Brooklyn Bridge on Sunday night. "Hello Mrs Watkins," she recalled the …
A Walmart worker delivering a package for the company

Walmart workers invited to shuttle packages

As Amazon tests drone-drops for online orders, Walmart wants sales associates to double as delivery drivers. The global retail giant has launched a program to enlist its employees to deliver packages on the way to and from their jobs at the company's stores. Participation in the program, Walmart insists, is voluntary. Marc …
Rodan + Fields office

Billion-dollar skincare biz scrubs IT makeover, spends days in a daze

Rodan + Fields managed to turn skincare and social marketing into a billion-dollar brand over the past 15 years, but for the past week, the high-flying cosmetics seller has been without a website to handle sales. Tipped to the "monumental fail" of the company's new consultant sales portal – it relies on affiliates to sell …

Try to sell stuff through Facebook Marketplace and get locked out for 72 hours – nice one, Zuck

Netizens trying to sell items in Facebook Marketplace for the first time were completely locked out of the social network for 72 hours this week. The banishment appears to be a consequence of Facebook's desire to vet photos of Marketplace sellers. Facebook leaves content verification to its community because, as CEO Mark …
Thomas Claburn, 26 Apr 2017

Dodgy Dutch developer built backdoors into thousands of sites

Update Dutch police are this week warning 20,000 users that their email accounts were hacked after a malicious web developer left backdoors in the sites he built. Cops found the credentials in the un-named 35-year-old man's email account and say he used the stolen personal details to open accounts, convince family members to transfer …
Darren Pauli, 17 Jan 2017
Image by Arak Rattanawijittakorn http://www.shutterstock.com/gallery-2364116p1.html

Dodgy dealer on Amazon lures marks towards phishing site

Amazon UK customers would do well to be vigilant about the post-holiday deals they find on the retail site following the discovery of a sophisticated scam. A rogue merchant, called Sc-Elegance, is primarily offering high-end electronics, advertising them as "used – like new" at significantly lower costs than in the shops. …
John Leyden, 6 Jan 2017

You can't trust news on Facebook – and (once again) you can't trust its web ad metrics

Amid its efforts to get out of the business of fake news distribution and to identify the fake accounts said to represent 2 per cent of its 1.79 billion monthly active users, Facebook for the fourth time in recent months is correcting erroneous advertising metrics. In a December 16 update to a December 9 post declaring that it …
Thomas Claburn, 19 Dec 2016

European Council agrees to remove geoblocking

The Council of Ministers has agreed on draft regulation to ban unjustified geoblocking in an attempt to remove barriers to e-commerce across the European Union. Geoblocking is the practice of preventing consumers in one country from accessing products and services via a website based in another country. The draft regulation …
OUT-LAW.COM, 1 Dec 2016

Asda server glitch leaves customers without online shopping

Asda customers were bereft of their weekend deliveries after a server glitch cancelled 15 per cent of online orders. The supermarket biz said the glitch was an "unforeseeable" incident which began on Saturday night affecting home deliveries and click-and-collect purchases. An Asda spokesperson said the issue has been resolved …
Kat Hall, 24 Oct 2016
lego robot sits at lego pc. Photo by Shutterstock -EDITORIAL USE ONLY MUST CREDI cj macer

Google TensorFlow AI bots drafted into Ocado call centre service

Like so much in Britain, you can credit the weather for this. Ocado has rolled out AI using Google’s open-source TensorFlow to improve service at its customer call centre. The online food retailer took six months to build and install a system based on machine learning., using Python, C++, Kubernetes on Google Compute with …
Gavin Clarke, 14 Oct 2016

Got to dash out for some rubber johnnies? Amazon has a button for that

Running out of bog rolls or prophylactics and can’t be bothered to hot foot it to the local shops? Fear not lazy 21st century human, for Amazon has found a solution to a problem that - for most of us - doesn’t exist. The almighty US retailer has imported the Dash button to the UK, Germany and Austria: a Wi-Fi connected plastic …
Paul Kunert, 31 Aug 2016

Are EU having a laugh? Europe passes hopeless cyber-commerce rules

Analysis The European Commission (EC) has approved a series of ecommerce rules designed to make Europe more competitive online. In true European fashion however, the proposals contain a lengthy series of inconsistent compromises and avoid altogether the most complex policy issues, making them largely worthless. Vice-President for the …
Kieren McCarthy, 27 May 2016

BT: We're killing the dabs brand. Oh and can customers re-register to buy on our site?

BT is celebrating the 10-year anniversary of its dabs.com acquisition by dumping the online gadget souk's brand and “inviting” customers to re-register their trading account. In a note to punters, the Brit telco monopoly confirmed that on 11 April it is taking the name outside to be shot, “moving forward with just our BT …
Paul Kunert, 23 Mar 2016

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