Articles about british airways

British Airways website

British Airways: If you're feeling left out of our 380,000 passenger hack, then you may be one of another 185,000 victims

British Airways' horror hack is worse than first thought: the world's favorite airline has added 185,000 cardholders to the pile of 380,000 potentially caught up in the IT security breach. In September, it emerged that hackers spent two weeks slurping the personal and payment card data of people who booked travel via BA's …
People playing whack-a-mole game

Card-stealing code that pwned British Airways, Ticketmaster pops up on more sites via hacked JS

A Javascript library hosted by Feedify and used by e-commerce websites globally has been repeatedly infected this week to potentially siphon off countless victims' bank card details to crooks. The library code is typically embedded into retail webpages by site administrators and developers to add a means for shoppers to leave …
Shaun Nichols, 12 Sep 2018
British Airways website

British Airways hack: Infosec experts finger third-party scripts on payment pages

Security experts are debating the cause of the British Airways mega-breach, with external scripts on its payment systems emerging as a prime suspect in the hack. Why infosec folk think it was the payment system Although BA hasn't disclosed the root of the breach, the unusual precision it ascribed to the hack's duration …
John Leyden, 11 Sep 2018
British Airways website

'World's favorite airline' favorite among hackers: British Airways site, app hacked for two weeks

British Airways on Thursday said it is investigating the theft of customer data from its website and mobile app servers. The biz, which bills itself as the world's favorite airline, said its systems had been compromised for more than two weeks. "From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the …

British Airways' latest Total Inability To Support Upwardness of Planes* caused by Amadeus system outage

Exclusive The British Airways IT system failure that caused the grounding of flights around the world yesterday was caused by an outage at third-party travel tech supplier Amadeus. Amadeus, a travel tech outsourcer best known for supplying flight booking software to low-cost airlines such as Easyjet, suffered an outage which meant BA's …
Gareth Corfield, 19 Jul 2018

British Airways waves Bing dong: At least it's not a tech cockup

British Airways’ website is displaying a penis carved into a beautiful sandy beach – the same inappropriate erection that was standing over bing.com yesterday. The offending phallus went viral around the internet yesterday as giggling folk spotted the offending cock standing proudly on Bing, which we have heard is some kind of …
Gareth Corfield, 18 Aug 2017

Another day, another British Airways systems screwup causes chaos

British Airways is getting its grovelling in early after a systems crash caused chaos at Heathrow and Gatwick airports earlier this morning. The outage affected check-in desks at both the main London airports as well as the minor bizjet destination at London City Airport, with the inevitable hundreds of angry passengers taking …

That minutes-long power glitch? It's going to cost British Airways £80m, IAG investors told

The massive IT systems failure caused by a power surge at British Airways' primary data centre will cost the airline £80m. Willie Walsh, the chief executive of BA's parent body International Airlines Group, issued the news to a roomful of investors at the company's AGM this afternoon. The systems crash on the morning of May …
Rebecca Hill, 15 Jun 2017

BA passengers caught in crossfire of Heathrow baggage meltdown

A fault in the baggage systems at Heathrow Terminals 3 and 5 this morning left passengers forced to travel without their belongings. The error came to light at about 6.45am UK time and passengers were told to pack their essentials in their hand luggage and get on their planes as planned. At about 9.15am, a spokeswoman for the …
Rebecca Hill, 15 Jun 2017

British Airways poised to shed 1,000 jobs to Capita

Two brands that people love to hate today stand poised to forge an alliance: British Airways plans to outsource call centre management to Capita, sending 1,000 employees into the belly of the beast. The airline will offload the handling of nearly ten million customer calls from centres in Manchester and Newcastle, mimicking …
Kat Hall, 13 Jun 2017

The biggest British Airways IT meltdown WTF: 200 systems in the critical path?

One of the key principles of designing any high availability system is to make sure only vital apps or functions use it and everything else doesn't – sometimes referred to as KISS (Keep It Simple Stupid). High availability or reliability is always technically challenging at whatever systems level it is achieved, be it hardware …
Chris Tofts, 5 Jun 2017
BA photo by Artyom Anikeev via Shutterstock

BA IT systems failure: Uninterruptible Power Supply was interrupted

Analysis An IT bod from a data centre consultancy has been fingered as the person responsible for killing wannabe budget airline British Airways' Boadicea House data centre – and an explanation has emerged as to what killed the DC. Earlier this week Alex Cruz, BA's chief exec, said a major "power surge" at 0930 on Saturday 27 May …
shutterstock_293232899-British_airways

BA CEO blames messaging and networks for grounding

The catastrophic systems failure that grounded British Airways flights for a day appears to have been caused by networking hardware failing to cope with a power surge and messaging systems failing as a result. The Register has asked BA's press office to detail what went wrong, what equipment failed, what disaster recovery …
Simon Sharwood, 30 May 2017
Switch

BA's 'global IT system failure' was due to 'power surge'

Updated British Airways CEO Alex Cruz has said the root cause of Saturday's London flight-grounding IT systems ambi-cockup was "a power supply issue*" and that the airline has "no evidence of any cyberattack". The airline has cancelled all flights from London's Heathrow and Gatwick amid what BA has confirmed to The Register is a " …
Jude Karabus, 27 May 2017

As you stare at the dead British Airways website, remember the hundreds of tech staff it laid off

Updated The ba.com and britishairways.com websites and online check-in system for British Airways have been down for the past seven hours or so. The UK's major airline says it has people "at work" fixing the cockup, but as of 1800 GMT no resolution is in sight and BA has not provided an explanation beyond "technical issues." A trip to …
Shaun Nichols, 11 Apr 2017
BA photo by Artyom Anikeev via Shutterstock

BA check-in system checks out: Staff flung back to cruel '90s world of paper

British Airways has blamed “computer" problems for its inability to check in passengers worldwide. The airline apologised after people took to Twitter to complain of delays and misery. One tweeter in San Francisco scanned a letter from BA staff blaming “computer system” problems and saying staff were falling back on manual …
Gavin Clarke, 6 Sep 2016
shutterstock_293232899-British_airways

BA 'offers' IT bods extra leave, flexible working - unpaid of course

British Airways bosses were this week told to ask staff to "volunteer" to take unpaid leave, as the sorry cost cutting saga enveloping British Airways rumbled on. This includes all BA employees, not just the fleet of techies working at the company, and is in addition to redundancies already confirmed in the last month. “As we …
Paul Kunert, 27 Jun 2016
Secretary of State for the Home Department Theresa May. Photo by Twocoms/Shutterstock.com

Home Office ignores plight of BA techies as job offshoring looms

The Home Office has stonewalled the GMB trade union’s attempts to raise the plight of British Airways IT staff whose jobs are being sent to an Indian outsourcer – and the potential security implications involved. The GMB has written four letters to the Department’s Secretary Theresa May – seen by us – after BA hired Tata …
Paul Kunert, 24 Jun 2016

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