Articles about apology


Twas the week before Xmas ... not a creature was stirring – except Microsoft admitting its Windows 10 upgrade pop-up went 'too far'

Microsoft's marketing boss Chris Capossela has confessed the infamous your-Windows-10-upgrade-is-ready pop-up that tricked so many people into installing the thing was a step "too far." Speaking on this week's Windows Weekly podcast on, Capossela was asked to list his low points of the year for Redmond (it's 17 minutes …
Iain Thomson, 23 Dec 2016
Zuck balloons

When algorithms ATTACK: Facebook sez soz for tacky 'Year in Review' FAIL

Facebook has apologised to a bloke who moaned about the free-content ad network's recent "Year in Review" feature, after the firm's clumsy algorithms tastelessly inserted painful, personal highlights from 2014. The latest creepy function offered by the Mark Zuckerberg-run company offered a cheap-looking clip art album for …
Kelly Fiveash, 28 Dec 2014
Samsung 60nm 1Gb DDR 2 DRAM chip and DIMM

Samsung issues 'deep apology' to cancer-hit semiconductor workers

Samsung has officially apologised to over 200 semiconductor workers who suffered from leukaemia and other cancers – for which their families blame the Korean firm. The company has also promised to compensate "affected" workers and their families, according to local news agency Yonhap. "Several workers at our production …
The Register breaking news

Apple removes apology-hiding JavaScript from UK website

Apple has removed from its UK website the JavaScript code that caused its court-mandated apology to always be displayed "below the fold" – meaning that you had to scroll down the web page to find it. If you launched Apple's UK website earlier this week and resized your browser window, a bit of JavaScript code called " …
Rik Myslewski, 8 Nov 2012
The Register breaking news

British judge: Say you're sorry Apple... this time like you MEAN it

Apple was told to apologise properly to Samsung by three British judges at the UK Court of Appeals this morning. Judge Robin Jacob reprimanded Apple for putting up an "incorrect" and "non-compliant" statement about the patent lawsuit and said it had 48 hours to publish a better one. In line with a court order from July, Apple …
Anna Leach, 1 Nov 2012
fingers pointing at man

RIM hopes to distract punters with free pretties

RIM is to hand out free apps to appease its beleaguered customers, along with free technical support so next time the network collapses a human being can tell you you're screwed. The free apps include SIMS 3 and N.O.V.A as well as the aforementioned Bejeweled and a dozen other time-wasting distractions. They'll be available …
Bill Ray, 17 Oct 2011

O2 grovels for London network failure

O2 has apologised for the repeated network failures in the capital before Christmas, claiming it was caught unawares by excessive data use. The apology was delivered to the Financial Times so aimed at shareholders rather than customers. It admits that O2 coverage in London has been lamentable since the summer, and promises …
Bill Ray, 29 Dec 2009
The Register breaking news

Nude Oz politico snaps a 'con'

Sydney’s Sunday Telegraph has apologised to right-wing Oz politician Pauline Hanson over the publication of nude photographs it claimed were of the One Nation party founder, admitting the whole thing was "one giant con". The paper obtained the snaps from former army commando* Jack Johnson, who said they were taken during a …
Lester Haines, 23 Mar 2009
The Register breaking news

I'm very sorry, says gay health warning clergyman

The chaplain to the London Stock Exchange has offered a "full and complete" apology for suggesting on his blog that gay men should carry tattooed health warnings. The Rev Peter Mullen, who's also rector of St Sepulchre without Newgate and St Michael's Cornhill, caused a bit of rumpus by declaring: "It is time that religious …
Lester Haines, 8 Oct 2008
The Register breaking news

Research firm emails 20,000 addresses in the clear

We've almost got bored of stories about people sending emails to lots of subscribers without using the BCC field, but not when the mail is sent to 20,000 people. Today's doofus is investor research company Digital Look. It sent a mail yesterday morning which revealed 22,129 email addresses. Whoops. Two hours later Digital …
John Oates, 12 Aug 2008
The Register breaking news

Hull falls off the internet

KCom, previously known as Kingston Communications, lost all internet access on Saturday afternoon at 3pm and was not able to restore it until 10pm that evening. KCom, which has an effective monopoly in Hull, said it had engineers working on the problem and to ensure it does not happen again. The last time this happened the …
John Oates, 11 Aug 2008
The Register breaking news

Google's Blogger brands users as spammers

Google-owned Blogger has apologised for wrongly locking user accounts for being suspected spammers. The mistake, caused by a bug in data processing code, was uncovered on Friday and by Saturday the company said it had restored access to all accounts wrongly identified as spammers. The bug mistakenly identified blogs as …
John Oates, 4 Aug 2008
The Register breaking news

Apple is sorry (again) over MobileMe

Apple's new MobileMe service suite has lost some emails. And the company is very sorry. The consumer electronics giant said one per cent of users have permanently lost some of the email messages sent to them between 18 July and 22 July. Apple has established a MobileMe status page. This is to be updated every other day - at …
John Leyden, 28 Jul 2008

MobileMe offers another free bite of the Apple

Apple has offered MobileMe users free month's trial to apologise for taking their money without asking, in addition to the free month they got for the misrepresentation of the service. However, users are still reporting that MobileMe keeps forgetting where they're supposed to be and when they should be there. Last week Apple …
Bill Ray, 21 Jul 2008
The Register breaking news

Pope apologises for Apple's MobileMe sins

Thus it is recorded in the Book of The Times of Los Angeles: "And the Lord said: 'Let there be MobileMe. And there was not MobileMe. And the Lord looked down upon Apple's botched transition and saw that it was not good. And he then told Benny 16 to apologise...'" Yeah verily, unbelievers look on in awe and wonder: LA Times …
Lester Haines, 17 Jul 2008
The Register breaking news

Vodafone presents punter with £500k phone bill

Updated A Vodafone customer from Norwich has pitched his claim for the largest ever single-person phone bill after getting a demand from Vodafone for £588,198, and fifteen pence. James Abdale, who posted the details on the Vodafone forum, was initially quite jovial about what was so obviously a clerical error, though after two hours …
Bill Ray, 16 Jul 2008
The Register breaking news

Web'n'Walk falls over

Punters in the north of England using T-Mobile lost all data connectivity yesterday for around 12 hours, but the company says that's OK because it was mainly during the night and northerners are all tucked up in bed by six. All connections, including Web'n'Walk, went down at around 17.30 because of a power failure and didn't …
Bill Ray, 24 Jun 2008
The Register breaking news

Skype faces 020 7870 cut-off

Updated: Up to 10,000 Skype customers have to change their SkypeIn number by 20 December, an email to customers advised last night. By way of recompense, it also offered affected punters a year's free service with voicemail and a grovelling apology. According to the email, Skype is having to "return some of the 0207 SkypeIn numbers" …
Bill Ray, 22 Nov 2007

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