Articles about Outsourcing

Sweden leaked every car owners' details last year, then tried to hush it up

In a slowly-unfolding scandal in Sweden, it's emerged that the country's transport agency bungled an outsourcing deal with IBM, putting both individuals and national security at risk. Pirate Party founder and now head of privacy at VPN provider Private Internet Access Rik Falkvinge has been working to bring details of the …
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'My dream job at Oracle left me homeless!' – A techie's relocation horror tale

When Bernd Dorfmueller was offered a job in Amsterdam with Oracle, he thought he had lucked into a dream situation that would boost his professional career in IT. Weeks later, the former network admin was homeless, in debt, and without health insurance. The experienced techie says his story began back in March when, while …
Shaun Nichols, 10 Jul 2017

British Airways poised to shed 1,000 jobs to Capita

Two brands that people love to hate today stand poised to forge an alliance: British Airways plans to outsource call centre management to Capita, sending 1,000 employees into the belly of the beast. The airline will offload the handling of nearly ten million customer calls from centres in Manchester and Newcastle, mimicking …
Kat Hall, 13 Jun 2017

H-1B visa applications from India plummet (and Trump can't claim credit)

The number of H‑1B visas requested by Indian outsourcing companies has dropped drastically, but not for the reasons you might think. In 2016 the top seven Indian firms filed only 9,356 new H‑1B petitions to US immigration, a drop of 37 per cent, according to non-profit think tank the National Foundation for American Policy ( …
Iain Thomson, 7 Jun 2017
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Lloyds finally inks mega 10-year cloudy outsourcing deal with IBM

Exclusive Lloyds Bank has today inked a mega 10-year cloudy outsourcing deal with IBM, with 1,500 staff and contractors to be shipped over to Big Blue - according to internal memo seen by The Register. The bank has been negotiating with IBM to outsource the management of its bit barns to IBM for many months, as we exclusively revealed …
Kat Hall, 6 Jun 2017
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Capita payments service Pay360 goes TITSUP

Capita Pay360 service, which allows small businesses and councils to accept online transactions such as paying parking fines, has gone down in the UK and Ireland due to a "major incident" in its data centre. In an update sent to one customer at 4:15pm BST this afternoon (May 25) and seen by The Register, Capita said remedial …
Kat Hall, 25 May 2017
Outsourcing

Capita and Birmingham City Council 'dissolve' joint venture

The long-running and highly criticised joint venture between Capita and Birmingham, England, City Council is being rubbed out, reportedly saving taxpayers around £44m. The Service Birmingham Partnership was established in 2006 – Capita was the majority shareholder – with some grand ambitions to save the council £500m, generate …
Paul Kunert, 23 May 2017
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UK.gov plans to overhaul £6bn in big IT deals 'watered down'

The British government's plans to overhaul £6bn in large IT contracts expiring within the next three years have fallen by the wayside, according to sources. Insiders say the distraction of Brexit and a lack of will by the Government Digital Service under Kevin Cunnington's leadership have been blamed for the watering down of …
Kat Hall, 18 May 2017
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Head of UK.gov's Common Technology Services Iain Patterson steps down

The director of Common Technology Services at Government Digital Service Iain Patterson has stepped down, adding to a growing body count of senior folk to have left since director general Kevin Cunnington took the helm. A Cabinet Office spokesman confirmed Patterson's departure to The Register. "We would like to thank him for …
Kat Hall, 12 May 2017
Peter Capaldi in bbc2 political satire The Thick of It. Copyright BBC

Beeb hands £560m IT deal to Atos. Again

In an effort to overhaul its massive £2.3bn contract with Atos, the BBC has awarded its Enterprise ICT and Hosting Services contract worth up to £560m over eight years to... you guessed it, Atos. An internal email sent to staff and seen by The Register said the deal represents the final stage in restructuring its Technology …
Kat Hall, 12 May 2017
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People are talking about a BT Global Services sell-off again

Analysis BT Global Services remains the problem child for the former state monopoly and something has got to give: sales generated by the division continue to go in the wrong direction (in part due to the decline in global outsourcing), bucking the upward swing across the wider group. And while historic talk in the industry that BTGS …
Kat Hall, 10 May 2017
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Capita's huge role in UK government should go under the spotlight

Analysis Capita’s sheer footprint in the public sector makes it an easy target to some extent. If you run enough notoriously failure-prone government contracts, chances are you'll come under some fire sooner or later. Added to the company's woes is a market less lucrative than it used to be. Despite its massive turnover of £4.89bn this …
Kat Hall, 4 May 2017
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UK outsourcing market hits record levels

The total annual value of outsourcing contracts agreed in the UK in the first three months of 2017 hit record levels, according to new figures. In its latest quarterly outsourcing index, Information Services Group (ISG) reported that outsourcing contracts worth €1.4 billion in total a year were awarded in the first quarter of …
OUT-LAW.COM, 2 May 2017
Little girl looks at camera with an "I told you so" attitude. Photo by Shutterstock  Release Information: Signed model release filed with Shutterstock, Inc

Outsourcers blamed for cocking up programmes at one in three big firms

Outsourcers are to blame for causing major disruptions at one in three major UK companies over the last three years, according to research by consultancy firm Deloitte. The global survey, which included the responses of 107 UK companies across different sectors, also found that 80 per cent of UK companies are dependent on …
Kat Hall, 6 Apr 2017
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Lloyds Banking Group axing hundreds of jobs AGAIN

Lloyds Banking Group is throwing more UK techies overboard ahead of the big outsourcing deal with a “single strategic partner” that El Reg previously revealed was IBM. In a letter to the workforce, LBG group CIO Morteza Mahjour said there were changes across five areas of the function that reported to him, including the Chief …
Paul Kunert, 24 Mar 2017
Files in manager's desk drawers: manila folder marked "Redundancies". Image via shutterstock

MP brands 1,600 CSC layoffs as the 'worst excesses of capitalism'

The British government must wake up to service delivery implications of the latest mega-layoff scheming at CSC given the number of sensitive public sector contracts held, and work with the business and others to "root out the worst excesses of capitalism". Or so Toby Perkins, Labour MP for Chesterfield, argued during a House …
Paul Kunert, 6 Mar 2017
Comically sad tearful man doing fake-looking wail of despair. Photo by Shutterstock

Blighty floods with techies' tears as Capita boss Parker quits

Capita chief Andy Parker is stepping off the executive merry-go-round after the little loved outsourcing company today reported financial results that showed a crash in profits - the worst in its corporate history. The London-listed business told the City that costs related to contract delays and weak trade in the technology …
Paul Kunert, 2 Mar 2017
Files in manager's desk drawers: manila folder marked "Redundancies". Image via shutterstock

Unite: CSC UK set for 'jobs massacre' as 1,101 heads put on chopping block

Sickly outsourcing titan CSC UK is strapping another 1,101 staff to the employment catapult to be hurled out of the organisation between March and September, according to Unite the union. In a newsletter to members - seen by us - the union claimed it was “time to fight” the pending “massacre” of jobs “across most areas of the …
Paul Kunert, 25 Jan 2017

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