Articles about Managed Services

Redundancy

Rackspace unplugs 250 staff to chase hot new products

Rackspace has revealed plans to trim six per cent of its workforce in the United States, and plenty of people elsewhere. CEO Taylor Rhodes blogged the decision in a post titled “Hard Things: Cutting Current Costs to Invest in Our Future”. The CEO positions the firings as a re-balancing act “focused mainly in areas where our …
Simon Sharwood, 08 Feb 2017
Big cloud, image via Shutterstock

Centiq to in-memory SAP HANA users: Psst. Meet us in the public cloud

SAP HANA managed services biz Centiq is launching its cloud-readiness service to help users of the in-memory RDBMS figure out if they should move to the public cloud. According to Centiq, businesses using HANA often overlook the snapshotting, replication and availability requirements for non-standard cloud services. Its new …
woman answers phone in the middle of the night. photo by SHutterstock

BT's ball-juggling routine can only go on so long

Analysis Former state monopoly BT is juggling so many regulatory, financial and operational balls it’s a wonder it has a free hand to get on with the day-to-day business. Just some issues facing the telco include: uncertainty over Openreach’s future; continuous declines in business with the public sector; a £9bn ballooning pensions …
Kat Hall, 06 Feb 2017
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If USA wants a say in 5G, Cisco HAS to buy Ericsson

Opinion Results from Ericsson this week will have all of us pundits reaching for just how the Swedish telecoms giant is going to survive the continual onslaught from China’s Huawei. How long will it be before it needs to be acquired and why Cisco needs to be the acquirer. Since Ericsson’s revenues began sliding, we have done this …
Faultline, 30 Jan 2017

NCC Group's profit hit by contract cancellations

NCC Group’s chairman Paul Mitchell said he would be stepping down as he UK cyber security consultancy announced a drop in profits on Thursday. The UK-based firm - which was hit by the cancellation of three large contracts and the deferral of a fourth - posted a dip in pre-tax profits from £7.5m in its previous year to £7.4m …
John Leyden, 19 Jan 2017
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Big tech's grip loosens on UK.gov IT spend

UK government IT spending is still dominated by a few big suppliers – but they are losing some of their grip, according to publicly released data and Freedom of Information responses covering five of the biggest-spending organisations. Last year, the Cabinet Office said the three biggest IT suppliers across central government …
SA Mathieson, 13 Jan 2017
Merry Christmas Australia

Australia's future technology headlines … for 2018!

Today's the last day anyone from Vulture South will show up for work until January 3rd. So while we're at the beach, cricket and bottom of a beer glass, we leave you with our almost-traditional prediction for technology news in the year after next Without any further ado, let's get into it. Google dodges Google Tax Australia …
Simon Sharwood, 22 Dec 2016
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Red Hat feels the need – the need for OpenStack speed

Red Hat’s released its dual-support mode OpenStack Platform 10, for rapid cloud adoption. The branded OpenStack box continues Red Hat’s drive to reduce the headache of installing and running the open-source cloud for those of us who are not rocket scientists. But OpenStack Platform 10 also accompanies a shift in build, …
Gavin Clarke, 15 Dec 2016
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MSP Redcentric: Our financial errors are WORSE than we thought

The extent of the financial mismanagement at London-listed managed services outfit Redcentric were outlined today, and they are way worse than the company signalled when the mistakes were first found. The business admitted last month that it has it had made multi-year accounting errors that meant it overstated net assets by at …
Paul Kunert, 14 Dec 2016
How the Veeam Linux backup agent does its funky thang

Riddle me this: What's green and freezes cloudy penguins?

Veeam has given the world a Linux Backup Agent. It's a backup tool so you know what it does, namely give you the ability to create copies of files, volumes or whole computers and put them in a safe place where you can get your hands on them should things go awry. The agent integrates with Veeam Backup & Replication, so you …
Simon Sharwood, 14 Dec 2016
Amazon Web Services

AWS launches managed-services-as-a-service

Amazon Web Services (AWS) has announced it's getting in to the managed services business. The cloud colossus has operated a substantial consulting practice for some time, the better to help cloud migrants clamber aboard. But until now it's left the mucky bits of managing a cloud – patch management, backup, monitoring, …
Simon Sharwood, 13 Dec 2016
EU egg timer, photo via Shutterstock

In EU, Veritas: Post-Symantec firm flogs data protection 'safety' to biz

Veritas has announced a major release of NetBackup, v8.0, and says it's ready to help businesses respond to the 2017 EU General Data Protection Regulations. The firm has been spun out of Symantec, energised under new ownership and management to develop and sell its products into today's heterogeneous and hybrid on-premises/ …
Chris Mellor, 05 Dec 2016
Sad man stares glumly over boxed contents of desk. Image via shutterstock (Baranq)

Jingle bells, RM tells, some staff to go away... via Skype

RM Education sprinkled some festive cheer among its staffers by confirming in a Skype call with them that redundancies are in the offing. In a statement sent to El Reg, RM managing director Toby Black, confirmed "with sincere regret" that 70 people are to lose their jobs across the business, including 35 from the head office …
Paul Kunert, 24 Nov 2016
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Alternative Networks joins Daisy chain gang: Hungry rival snaps it up for £165m

Telecoms business Daisy is poised to gobble Alternative Networks for £165m - the latest deal in its seemingly insatiable appetite for acquisitions. IT and telecoms biz Alternative employs 600 people and reported a turnover increase of 9 per cent to £146.8m for the full-year 2015. However, Philip Carse, analyst at Megabuyte, …
Kat Hall, 21 Nov 2016

Managed services biz hires 'forensic' beanies to review dodgy accounting

A bean counter and legal eagle are to pick over the financial blundering at managed service provider Redcentric, the London Stock Exchange-listed business has confirmed. The CFO quit last week following the discovery of fiscal errors that would result in sweeping write-downs of historic profits, with the cost of correcting …
Paul Kunert, 16 Nov 2016

Redcentric CFO quits after botched accounts discovered

The chief bean counter at managed services slinger Redcentric has left the business with “immediate effect” following the discovery of multi-year accounting misstatements that will cost a minimum of £10m to rectify. The London Stock Exchange-listed biz made the admission about fiscal errors to the City this morning, and the …
Paul Kunert, 07 Nov 2016

A sorry Brexcuse! Systemax blames Brexit for car crash Q3 results

Sickly supplier Systemax has blamed Brexit for its latest car crash financials as losses in the UK mounted in the wake of the EU referendum. The once mighty reseller reported falling year-on-year sales at its European Technology Group (ETG) for Q3 ended September, down 6.3 per cent to $226.5m. Trading output across the region …
Paul Kunert, 01 Nov 2016

NCC stirs in 'lumpy' bits of Fox, produces sales gravy. But market still chokes

UK-based infosec outfit NCC Group has weathered a tricky summer period that involved some contract deferrals and cancellations while still managing to post a profit. Group revenues for the four month till the end of September increased £79.6m compared to £58.5m in the same June to September period last year. The increased …
John Leyden, 20 Oct 2016

Trustmarque CEO Haddow to staff: This week will be my last

Trustmarque boss Scott Haddow has told staff at the Capita-owned enterprise software and managed services-based reseller that this week will be his last at the company. Outsourcing behemoth Capita splashed £57m on the York-HQ’d firm in June, it was integrated into the IT Enterprise Services division run by Craig Rogerson, so …
Paul Kunert, 12 Oct 2016
Mist and condensation, image via Shutterstock

Big Mickey Dell is wrong: Cloud ain't going to eat all of IT

Storage architect Public cloud will not consume all of IT. At least that’s what Michael Dell is claiming. In his opinion, cloud will become just another form of computing and a choice will be made by users to do cloud on-premises or rent from a cloud provider. Bearing in mind Dell is in the hardware business, we can hardly expect a comment …
Chris Evans, 12 Oct 2016
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Computacenter's former 'unsung hero' rocks up at Redcentric

Former Computacenter exec Mo Siddiqui has landed at managed services provider Redcentric as chief operating officer, transferring his experience of working with large corporate clients to his new employer. Siddiqui left the services-based reseller in July after almost 20 years on board, latterly as international director. He …
Paul Kunert, 29 Sep 2016

That's cold: This is how our boss told us our jobs are at risk, staffers claim

Shrinking Cisco Gold reseller Intrinsic Technology has put a bunch of staff across various departments at risk of redundancy amid an organisational restructure. Employees at the Merseyside-based company were last week ushered into one of three boardrooms where presentations were played simultaneously to sales, HR & support and …
Paul Kunert, 27 Sep 2016
Orchestra

Mirantis grabs Kubernetes maestro to orchestrate OpenStack inversion

Mirantis has bought a Kubernetes master to fulfil its common goal with Intel and Google: to wrap up OpenStack for micro services. The OpenStack flinger has bought TCP Cloud, a 30-person specialist in running managed services on OpenStack, OpenContrail and Kubernetes. The purchase buys TCP Cloud’s open-source MK.20 technology …
Gavin Clarke, 15 Sep 2016
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Equistone grabs stake in print services slinger Apogee

Private equity investor Equistone Partners Europe has slurped a stake in managed print and document services slinger Apogee Corporation. Maidstone-headquartered Apogee employs around 450 staff across 14 offices in the UK and mainland Europe selling hardware and managed services on kit from Canon, Xerox, Konica Minolta and …
Paul Kunert, 05 Sep 2016

Corporates ARE sniffing around Windows 10, says Computacenter

Bulky corporate enterprise punters are starting to fall for the, ahem, charms of Windows 10, Computacenter's chief executive claimed today as he flashed his firm’s calendar first half-year trading figures. Mike Norris, boss of the London-listed services-based reseller, said the pending contract sign-off for managed services …
Paul Kunert, 26 Aug 2016
Tape over mouth, image via Shutterstock

Rackspace CEO: Yes, Brexit has hit us, yes we sold our Cloud Sites biz

Rackspace execs confirmed the sale of its Cloud Sites hosting sub to Liquid Web but ignored the white elephant in the room that Apollo Global is reportedly in talks to slurp the entire organisation. The private equity house might well end up taking Rackspace private again in a deal valued at up to $4bn, buying the company time …
Paul Kunert, 09 Aug 2016
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Liberata in £43m buyout by Japanese firm OUTSOURCING Inc

OUTSOURCING Inc (OSI) – a Japanese player that does what it says on the tin – has acquired UK public sector BPO specialist Liberata for £43m. The buyer is has spread its tentacles via more than 70 subsidiaries into outsourcing across multiple industries including engineering, manufacturing, administrative and recruiting. …
Paul Kunert, 02 Aug 2016

RM to resell Apple, Lenovo, HP, Dell to YOUR children

With revenues down and education spending stuck in the doldrums, supplier RM has hit upon a novel idea to expand - reselling low-margin kit from the vendors that helped sink its own hardware production line. The one-time system builder powered down its own manufacturing facility in Oxford in late 2013 after mounting losses, …
Paul Kunert, 01 Aug 2016
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What's Niu? No longer profitable, revenues down... but we're hiring!

Once-profitable managed services business Niu Solutions is now burning cash and CEO Shaun Ledgerwood reckons the company will take three years to get back in the black. Based in Surrey, Niu Solutions flogs services to the retail and financial sectors, collecting monthly fees on contracts ranging from one to five years. …
Jump for joy. Pic: Kate Palana

Intrinsic: We have no CEO. Otherwise everything is tickety-boo

Cisco Gold partner Intrinsic Technology has confirmed it is CEO-less - which Reg readers already knew - but that all is OK, everything is working out as planned. Honestly. As revealed by us this week, the Merseyside-based reseller has burned through four leaders in five years with the latest departure – Mark Bates – having …
Paul Kunert, 23 Jun 2016
Business people move through revolving door. Photo via Shutterstock

Count 'em and weep: Intrinsic looking for fifth CEO in five years

The high office revolving doors at Intrinsic Technology are clearly still swinging - the company is on the hunt for its fifth CEO in five years after attempts to find a buyer ended unsuccessfully. Top dog Mark Bates has left the organisation after two years in charge and been replaced on an acting basis by non-exec chairman …
Paul Kunert, 21 Jun 2016
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Trustmarque has been sold yet again – this time to Capita for £57m

Capita has acquired Microsoft licensing house and managed services biz Trustmarque for £57m in cash – the fourth time the company has changed hands in three years Trustmarque, part of the Liberata Group, was rolled onto the market in February by parent Ardbid Ltd, appointing investment bank William Blair to find a buyer, as we …
Paul Kunert, 21 Jun 2016
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Pulsant swallows Onyx – just like we told you they would

Bit barn and cloud services seller Pulsant has confirmed this morning it has devoured fellow data centre services business Onyx. Financial terms were not disclosed but when The Channel exclusively revealed the agreement some weeks ago, our sources told us £65m had changed hands. The buy gives Pulsant an expanded base with …
Paul Kunert, 09 Jun 2016
IBM Headquarters, Armonk, NY

IBM bags $300m Emirates gig

Emirates has appointed IBM to run various technology services in a 10-year deal worth $300m. The contract sees the airline using IBM mainframes and storage on a managed services basis and will enable it to improve efficiency for passenger support systems and gain significant operational savings, IBM said in a statement today …
Drew Cullen, 07 Jun 2016

SCC blows up tech sevices balloon, fiscal '16 profits swell

‘Thank god for our IT services biz’ might be the general sentiment expressed by top brass at SCC after another year when the shelf life for firms reselling hardware and software got a little shorter. Services might not be coming good for all IT vendors - for that see the gloom at some of the majors - but they accounted for the …
Paul Kunert, 06 Jun 2016
HP CEO Meg Whitman

Whitman deletes another chapter in HP history as CSC and ES borg

Hewlett Packard Enterprise CEO Meg Whitman is dismantling another legacy bequeathed to her by a predecessor as she waves goodbye to Enterprise Services. The first lady of Palo Alto has already closed the chapter opened by one-time CEO Carly Fiorina who had signed off the buy of Compaq, only for HP's PC business to be ejected …
Paul Kunert, 26 May 2016
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Hungry UK services slinger swallows hosting biz for £65m – sources

UK managed services slinger Pulsant has agreed to fork out £65m for data centre and hosting biz Onyx, multiple sources close to the situation have claimed. A "for sale" sign was erected outside Onyx’s Stockton-on-Tees HQ in January and the process was managed by Deloitte, as we exclusively revealed. “The deal is done,” said …
Paul Kunert, 26 May 2016
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Speaking in Tech: Uber and Lyft tell Austin: Hell no, we won't give you the finger

Podcast speaking_in_tech Greg Knieriemen podcast enterprise Hosted by Sarah Vela and Ed Saipetch. This week the dynamic duo discuss Uber, Ford, Twitter, Cisco and more. Our special guest this week is Ben Kepes, technology evangelist, investor, commentator and business adviser. Here are the details: (1:00) Uber drama in Austin (8 …
Team Register, 11 May 2016

Roll up, roll up: Dot Net Solutions has a 'war chest'

Microsoft minnow Dot Net Solutions is to stage a roll-up of the fragmented small biz managed services space in Europe. Dot Net, a seller of Azure public clouds on which it provides app dev, messaging & collaboration, back-up and DR, has bagged unspecified funding from US MSP New Signature, which itself got $35m from Columbia …
Paul Kunert, 03 May 2016
£10 notes. Pic: Howard Lake

Ah, so that's why Adapt wasn't put in the shop window in 2015

The reason why Lyceum-backed Adapt remains Lyceum-backed is contained in their latest set of annual profit and loss accounts - company growth stalled and so a sales process was halted. The London-based outfit was expected to come onto the market last last year and tasked M&A and corporate finance advisor ARMA Partners with …
Paul Kunert, 18 Apr 2016
Grinning man in suit points at a calculator meaningfully. Pic via Shutterstock

Fujitsu Tech Products overhauls direct sales team's pay

Fujitsu’s Technology Products Group (FTPG) says it is going to pay its end user sales team the same amount regardless of whether they transact business via resellers or cut out the middlemen. This is one of the levers the new look team team over at FTPG is pulling to grow business while containing costs, and breaking down the …
Paul Kunert, 13 Apr 2016

Microsoft: We have a bullet ready for 12 competencies

Microsoft is to take 12 "old world" accreditations out back to be shot as it drags channel partners – some of them kicking and screaming – into the cloud. Gavriella Schuster, GM of Microsoft’s worldwide partner group, said it will “streamline” certifications and funnel investment on “building successful cloud practices”. “ …
Paul Kunert, 13 Apr 2016

Ruckus: A strong buy for Brocade, but leaves Juniper isolated again

Comment Pity poor Juniper. The networking company’s alliance with Ruckus Wireless last summer raised hopes that it would strike it third time lucky in the Wi-Fi market, filling the gaping wireless gap in its platform. Now Brocade has snatched carrier Wi-Fi leader Ruckus from under its rival’s nose with a $1.2bn acquisition. It's the …
Wireless Watch, 13 Apr 2016
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Troubled Azzurri Comms offloaded to AIM-listed Maintel

AIM-listed comms and networking integrator Maintel has conditionally agreed to slurp struggling rival Azzurri Comms for £48.5m - a company that is twice its size. At the same time, the London-based Maintel confirmed it is also to place Ordinary Shares on the market at 700 pence each with the aim of generating roughly £24m to …
Paul Kunert, 08 Apr 2016
Mammatus clouds by Craig Linsday, CC 3.0 licence

Ever heard of 'multi-cloud'? Get with cool kids – it's the New Big Thing™

Comment Hybrid cloud is so yesterday – multi-cloud is where it’s at. Spreading your cloud apps between different providers is now becoming a trend. Four in five firms were using multi-cloud services last year, according to cloud firm RightScale. Six in 10 UK companies used more than one provider, said Adapt a year earlier. There are …
Danny Bradbury, 15 Mar 2016
IBM Headquarters, Armonk, NY

IBM slices heavy axe through staff in the US

IBM axed a wedge of workers today across the US as part of an "aggressive" shakeup of its business. Big Blue was due to lay off some staff at its Global Technology Services (GTS) wing in America back in January. That headcount chop was postponed, with the cuts being pushed back to this week and with more than GTS workers …
Chris Williams, 02 Mar 2016
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Claranet swallows AWS MSP for web apps fun and frolics

Managed services and hosting player Claranet has hoovered up small but perfectly formed AWS channel partner Bashton Ltd for an undisclosed sum. This is the third buy Claranet has made including LinuxIT and Techgate since it refinanced in March of last year. Warrington-based Bashton specialises in selling managed services to …
Paul Kunert, 22 Feb 2016
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Brit bit barn and hosting slinger C4L Group sold for £23m

LSE-listed Castle Street Investments has slurped network services and bit barn hosting biz C4L Group Holdings for circa £23m. Under the terms of the sale, the investment vehicle - born out of its online dating firm Cupid - will pay £20.2m for C4L’s equity (£14.2m in cash, the rest in shares), and assume £2.8m of debt. C4L …
Paul Kunert, 16 Feb 2016
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Microsoft seller Trustmarque seeks private equity sugar daddy

Exclusive Trustmarque is erecting a for sale sign outside corporate HQ as the management team looks for a new private equity backer to fund a buy-out. The volume licensing reseller-cum-managed services outfit is currently backed by Endless LLP, which swooped for the York-HQ’d business when it faced well publicised cash-flow challenges …
Paul Kunert, 12 Feb 2016
Ethernet cable rises up like a snake (artist's impression). Image via shutterstock

While we weren't looking, the WAN changed

Sysadmin Blog: Wide Area Networking (WAN) solutions are not discussed enough in the tech press. We babble incessantly about consumer broadband, or some new top end fibre speed achieved in a lab, but this is merely a fraction of the story. There is a very real revolution in WAN connectivity that is occurring right now, today. It goes largely …
Trevor Pott, 05 Feb 2016