Articles about Consumer

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The award for worst ISP goes to... it starts with Talk and ends with Talk

Beleaguered ISP TalkTalk has once again been named worst UK internet provider in a biannual survey of providers by consumer charity Which? For the fifth time the provider has come out as worst Brit ISP in a poll of 1,700 customers, raking in a satisfaction score of just 40 per cent. Users said slow speeds, frequent connection …
Kat Hall, 22 Sep 2017
Man runs as a fire engine pulls up to a burning building. Pic by Shutterstock

Official: Toshiba pulls out of European consumer PC market

Exclusive Scandal-hit Toshiba is slashing jobs across Europe as it beats a retreat from the region’s consumer PC market. Retailers are honouring existing orders for the first quarter of this year but are not placing any further ones, sources told us. Staff have been notified of the planned redundancies and a number put at risk. “We are …
Paul Kunert, 26 Feb 2016
Happy business people celebrate. Photo by Shutterstock

UK concerned over EU law plans on trade of data for digital content

The UK government has warned that EU proposals to extend consumer protection rules to businesses that supply digital content for free in return for access to consumers' data could "unduly inhibit" that "very innovative business model". In December last year the European Commission published a new draft directive on contracts …
OUT-LAW.COM, 2 Feb 2016

Freebooting: How Facebook's 8 billion views could be a mirage

Video A sizeable but unknown chunk of the 8 billion hits Facebook this week claimed to have accrued for its video platform are stolen under what content creators call freebooting. The claims come from the mouths of some of YouTube's biggest content creators, including Smarter Every Day and In a Nutshell. Menlo Park has been …
Darren Pauli, 11 Nov 2015

Roamers rejoice! Google Maps gets offline regional navigation

Google has updated its offline functionality for its Maps application allowing wayward or data-bereft travelers the opportunity to download regional maps at WiFi hotspots and receive turn-by-turn navigation without an internet connection. The offline feature is an older feature that has been upgraded to include directions and …
Darren Pauli, 11 Nov 2015
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Gremlins in the first six months? It's the seller's problem – EU court

A ruling by the European Court of Justice (ECJ) on Thursday puts the onus on tech companies to prove that a product was not faulty at time of sale if it malfunctions in the first six months. In the words of the ECJ: “Any lack of conformity which becomes apparent within six months of the delivery of goods is, in principle, to …
Invasion of the Body Snatchers

Nokia on phone return mutterings: They LIIED. We won't be BAAACK

Nokia has dismissed claims that suggested the company was "currently" planning a big, splashy return to the smartphone business next year. As of the second half of 2016, the Finnish firm will no longer be saddled to a deal it inked with Microsoft – which bought Nokia's devices and services unit in 2014. However, Nokia …
Kelly Fiveash, 26 Apr 2015
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Sacre vache! Netflix ne parle pas le Frenchy ... zat is against ze LAW

Netflix's seeming inability to parle Francais has landed the US video giant in trouble. The French national consumer protection association, CLCV, is suing the online goggle-box for breaking French consumer law. According to CLCV, Netflix imposes “malicious and illegal clauses” in its contracts with customers. Apparently …
Jennifer Baker, 25 Nov 2014

Shoppers shun slabs to give Gartner's Q3 PC numbers a rosy glow

PC-shifters that hung tough in the hope the market would return to growth may have reasons to be cheerful – in certain parts of the world, anyway. Q3 shipment data from Gartner - or at least preliminary numbers that count sales into retailers and distributors, rather than to end-users - climbed 9.6 per cent in EMEA, jumped 4.2 …
Paul Kunert, 9 Oct 2014

You can put away the microscope – you can see Acer's profit from HERE (for a change)

Red ink was again conspicuously absent from Taiwanese device slinger Acer’s second quarter numbers, despite continued sale slippage. The biz turned in a net profit of NT$486m (£9.6m, $16.1m) for the calendar quarter versus a net loss of NT$343m (£6.77m, $11.3m) a year ago when it had stumped up for rising DRAM prices and …
Paul Kunert, 8 Aug 2014

Sing it, Systemax: 10 straight quarters plunging in a row, 10 straight quar....

Shape-shifting mega reseller Systemax has finally broken its run of top line wobbles after 10 consecutive quarters but the US titan still couldn't turn a churn out a profit in its calendar Q2. The New York Stock Exchange-listed dealer last night reported low single-digit sales growth of $831.1m, representing a rise of 1.4 per …
Paul Kunert, 30 Jul 2014
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Brit PC market out of intensive care thanks to XP, falling prices

The PC market is gradually on the mend after the bloodiest period in its history when businesses sweated their assets, consumers bought tabs and costly excess stock swilled around the channel. Sales went up by mid-single digits in Q1 as UK shoppers in the commercial sectors began to spend on traditional systems again, said …
Paul Kunert, 5 Jun 2014
Funnel of cash. Credit: via SXC – http://www.sxc.hu/profile/Leonardini

Shape-shifting box shifter Systemax made cash... from non-IT kit

A write-off of deferred tax assets helped to widen losses at ailing Systemax during Q4 as the tanking consumer biz in North America more than offset sales growth in the Industrial Products division. It was an eventful end to another eventful year for the shrinking reseller, with turnover in the final three months of 2013 down …
Paul Kunert, 5 Mar 2014
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Acer kills CEO job before CEO starts: All goes Wong after Wang pull-out

It is a momentus day for ailing PC maker Acer: founder and former CEO Stan Shih has agreed to exit retirement, albeit temporarily, to try to dig the business out of a deepening hole. Just weeks after the resignation of CEO and chairman JT Wang - the man that replaced Shih in 2005 - the board at the Taiwanese firm elected the …
Paul Kunert, 21 Nov 2013
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PEAK iPAD: Slab looking a bit peaky, needs big biz to take more tablets

Sales of Apple iPhones are in rude health - but the Cupertino idiot-tax operation's iPad is sickly and in need of some tender loving biz customers. This is the diagnosis by Barclays analyst Ben Reitzes, who in a note to investor clients said that, unlike the Jesus mobe, the once super-soaraway fondleslab "clearly has the flu …
Paul Kunert, 8 Aug 2013
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HP UK channel man Bourguet to be crowned consumer veep

HP UK's local channel PC and printer bigwig Pascal Bourguet is set to move into a senior position in the firm's EMEA retail biz. Bourguet rocked up at HP in 2001 as a retail manager and went onto look after major accounts including CarreFour and Dixons in Europe, as well as overseeing consumer PC sales in Blighty. He was made …
Paul Kunert, 1 Aug 2013
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Sony joins iWear face-off

The battle to secure consumers' eyeballs with as-yet-unreleased products offering not-yet-defined capabilities is set to intensify with Sony filling patent applications for – go on, guess – wearable computers. From the patent application, US 20130069850, we learn that Sony has no scant for battery life and wants to use both …
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Reg Readers love their gadgets

2013 is only just beginning and already there's a ton of news surrounding the consumer tech markets. Samsung is riding a wave of success with Android based Galaxy smartphones. Apple is starting to struggle to meet expectations while Nokia seems to be on the cusp of turning things around. Even Microsoft has taken a firm step …
Andrew Buss, 28 Jan 2013

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