Articles about 911

FCC paddling

Telco forgot to renew its web domain, broke deaf folks' video calls – now gets a $3m paddlin'

A US telco will cough up $3m after a web domain screwup caused it to drop potentially emergency and other essential video calls from deaf and hearing-impaired people. Sorenson Communications in Utah will pay America's comms watchdog, the FCC, a $252,000 fine as a result of the blunder. It will also reimburse $2.7m to the …
Shaun Nichols, 29 Sep 2017

Wonky whitelist update blamed for AT&T's nationwide 911 blackout

A wrongly updated whitelist was behind the five-hour nationwide outage of AT&T's emergency 911 service in March, a report by America's phone regulator, the FCC, has revealed. The whitelist of IP numbers plays a critical role in AT&T's backend systems, but was listed as containing only "customer" rather than "infrastructure" …
Kieren McCarthy, 18 May 2017
An ambulance

T-Mobile USA sued by parents after their baby dies amid 911 meltdown

A Texas mother is suing T‑Mobile USA, alleging technical issues with the carrier prevented her child from getting urgent medical care, which led to his death. Bridget Alex says that the telco's problems with "ghost calls" left the babysitter of her six-month-old son unable to reach the city's emergency services in time to save …
Shaun Nichols, 11 May 2017

Oh my God, 911 is down. Quick, call… aaargh!

AT&T suffered an America-wide outage of 911 emergency calls Wednesday evening, sparking some degree of panic and a swift response from US comms regulator, the FCC. The full scale of the problem is not yet known, and AT&T has yet to put out a response beyond a tweet acknowledging the problem and another one a little under an …
911

FCC taps CenturyLink on shoulder, mumbles about a fine for THAT six-hour 911 outage

US comms regulator the FCC has fined CenturyLink $16m (£10.8m) for a network outage that left 11 million Americans unable to make 911 calls. CenturyLink made a $772m (£520m) profit in 2014. Last month, the watchdog charged Verizon $3.4m for its part in the downtime – and this week has smacked down the ISP and telco CenturyLink …
Iain Thomson, 8 Apr 2015
FCC logo

FCC to Verizon: Blocking 911 calls? That's a $3.4m paddlin'

The US Federal Communications Commission (FCC) has extracted a $3.4m fee from Verizon for its failure to provide customers with emergency phone service last year. The FCC said that it had agreed to the fee with the US telecoms giant after an April 2014 outage that left 11 million people without phone coverage, including for …
Shaun Nichols, 19 Mar 2015

US 911 service needs emergency upgrade and some basic security against scumbags

Defcon 22 The US emergency response system is in urgent need of better security as it’s surprisingly easy to disable or spoof 911 calls. In a talk at Defcon 22 two doctors (who are also hackers) and a security consultant presented research into the emergency response system and how calls via fixed line, mobile phones and VoIP are routed …
Iain Thomson, 11 Aug 2014

'My house is on fire m8 lol' ... 911 texting tested in the US

Injured, on fire, or under fire citizens can now text the emergency services in a new pilot program in the US. The Federal Communications Commission (FCC) said that it had selected a number of (primarily rural) areas to trial the service, in which citizens can send texts to 911 in order to notify police and fire departments of …
Shaun Nichols, 15 May 2014
The Register breaking news

US text-to-911 emergency SMS to go live by 2014

"Omg hlp nd a dr" may soon become a familiar phrase to emergency operators in the US, thanks to a plan to enable text messaging to the 911 emergency telephone number from anywhere in the country by 2014. On Thursday, Federal Communications Commission (FCC) chair Julius Genachowski announced that the four major US mobile …
sea_hp_sink

HP 'overcharged New York City by $163m' on 911 system

New York City comptroller John Liu has accused Hewlett-Packard of overbilling the Big Apple to the tune of $163m on a long-delayed upgrade to the 911 emergency call system. HP says Liu is misinterpreting the contract and it is delivering its part of the 911 call center upgrade under budget. According to a statement put out by …
The Register breaking news

Telco offers 911 by txt

Americans in Iowa can now summon the emergency services by text message, as long as they're with T-Mobile, happen to be within Black Hawk County and have time to respond to a message or two. The service isn't perfect just yet - tracking location from a text is tricky - so anyone using the 911-text service will receive a …
Bill Ray, 7 Aug 2009
The Register breaking news

US cops called to McDonalds menu cock-up

A Florida woman has earned herself an appearance before the beak on a misuse of 911 rap after calling cops three times to demand they rush to a McDonald's outlet and satisfy her lust for Chicken McNuggets. According to the Stuart News, 27-year-old Latreasa L Goodman, of Fort Pierce, ordered and paid for a delicious ten-piece …
Lester Haines, 4 Mar 2009
The Register breaking news

Infant calls cops to dad's dope plantation

A British Columbia man can consider himself well and truly busted after his 11-month-old son accidentally dialled 911, leading cops to dad's dope plantation. According to the Canadian Press, Mounties received an emergency call from a residence in White Rock last Friday morning, but "whoever was on the other end of the line …
Lester Haines, 22 Jan 2009

Custom-car creator preps electric Porsche

'Leccy Tech Porsche may or may not be working on an electric sportscar - there's nothing lined up for its Paris Motor Show appearance, that's for sure - but if you want one, turn to German auto tuner Ruf. Ruf Porsche CTR3 Ruf's custom Porsche CTR3: will the 'leccy one look like this? Next month, the company will show off a prototype …
Tony Smith, 30 Sep 2008
The Register breaking news

NYC invites 911 crime-busting snaps

Callers to New York's 911 and non-emergency 311 lines can now send photo and video footage from PCs or mobile phones - the better to finger ne'er-do-wells and report "quality-of-life problems like uncollected garbage", as AP puts it. The city yesterday rolled out its $250,000 image software, developed over 18 months, as part …
Lester Haines, 10 Sep 2008
The Register breaking news

Canadian toddler dies after VOIP 911 call

A Canadian toddler has died after a VOIP-based 911 call sent an ambulance to the wrong address. Last week, as reported by the CBC, a Calgary family dialed 911 via their internet phone service when 18-month-old Elijah Luck went into medical distress. Their VOIP provider, Comwave, then dispatched an ambulance to the family's …
Cade Metz, 6 May 2008
footageoftwintowers

Bush admin to make hacking a terrorist offence

US Attorney General John Ashcroft went to Capitol Hill Monday afternoon to sell the Bush Administration's new slew of anti-terror laws to the House Judiciary Committee. Among the many provisions to make the entire US populace an Enemy of the State and therefore subject to suspicion were two which nearly gave me a stroke: one …
Thomas C Greene, 25 Sep 2001
footageoftwintowers

US disaster causes some to slip a gear

It's a sad fact but whenever anything terrible happens, usually involving death, there will always be some that react bizarrely, go off on weird tangents or use the collective sorrow to draw attention to themselves. The terrorist attacks yesterday have focussed huge numbers of people on one subject as rarely before in modern …
Kieren McCarthy, 12 Sep 2001

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