Personal Tech

Lenovo literally has a screw loose – so it's recalled flagship Carbon X1 ThinkPads

Part may be rattling inside 5th-gen machines, can cause fires

By Simon Sharwood

27 SHARE

Lenovo has recalled its flagship Thinkpad X1 Carbon laptops because some may literally have a screw loose.

As detailed in an advisory this week, fifth-generation X1’s “may have an unfastened screw that could damage the laptop’s battery causing overheating, potentially posing a fire hazard.”

“Lenovo’s investigation and analysis determined that an unfastened, small screw, left in the unit during manufacture, could damage the surface of the lithium ion polymer battery and cause a short, leading to rapid cell discharge of the battery,” the manufacturing giant admitted.

Three such incidents have been reported to Lenovo, none of which ended in a blaze.

Lenovo’s surely aware that Samsung’s reputation was torched by the bonfire of the Galaxies (or at least the Note 7). It’s therefore issued advice to “immediately stop using the affected laptop PC and contact Lenovo Services or an authorized Warranty Services Provider to schedule an appointment to have their systems inspected for an unfastened screw.”

Lenovo spits out retro ThinkPads for iconic laptop's 25th birthday

READ MORE

The PC slinger also erected an impressive page offering details on who to call, and where to get service. Those lists are linked to from the advisory, which also offers extensive advice and a tool to help owners determine if their lappie has the problem.

The advisory states that only machine types 20HQ, 20HR, 20K3 and 20K4 have the problem. Such computers were manufactured between December 2016 and October 2017.

If Lenovo has to replace your laptop, that may not be a bad thing: when The Register tested last year’s X1 we found it disappointing in many ways. ®

Sign up to our NewsletterGet IT in your inbox daily

27 Comments

More from The Register

NetApp takes slow boat to China: Inks deal with Lenovo on arrays, software

Setting up joint-venture to sell into Middle Kingdom

Don't you just love Windows 10 refreshes, yells Lenovo

Chinese biz exploits PC upgrade cycle... for the moment

Lenovo's craptastic fingerprint scanner has a hardcoded password

ThinkPad owners need to update their software – unless they're using Windows 10

Lenovo heading towards Hong Kong exchange index boot

Hang Seng stock price fall leaves vendor facing blue chip index chop

Lenovo sends EMEA exec into metaphorical burning building

Pascal Bourguet asked to arrest sales slide in US PC biz

Lenovo Thinkpad X280: Choosing a light luggable isn't so easy

Hands-on I/O, I/O, it's off to to work we go

Cisco, Lenovo see XPoint in slapping Optane drives on hyperconverged kit

Add some Nvidia support, and everyone else is on catch-up

Lenovo says take this code and stick it where the SAN doesn't shine

Need faster storage? Box slinger claims updated software boosts SMB kit performance

Lenovo inherited a switch authentication bypass – from Nortel

A long time ago, in a company far, far away …

Intel’s first 10nm CPU is a twin-core i3 destined for a mid-range Lenovo

Wake us up when things get more interesting than a 2.2GHz 4MB cache laptop chip, please