Personal Tech

HP coughs up $6.5m to make dodgy laptop display lawsuit go away

Pavillion notebook screen died back in 2003? There might be a small check for you

By Shaun Nichols in San Francisco


HP has settled a class-action lawsuit in the US over the failing screens in some of its Pavillion notebooks.

Judge Thomas Kuhnle of the Santa Clara County Superior Court in California gave final approval on Friday to the settlement deal that will see the PC vendor hand over $6.5m to customers who, back in 2002, purchased one of 12 Pavilion notebook models that were prone to failing screens.

Under the deal [PDF], HP will hand over $2.8m to cover attorneys fees, $10,000 to each of the three named plaintiffs, and $494,143 to cover additional costs. The remaining money will be divided up among everyone who filed a claim on their defective notebooks.

The class covered the following HP Pavilion models:

The suit [PDF], first filed 2003, claims HP wronged customers when it sold laptops containing faulty inverters that resulted in screens flickering and going dim. Specifically, the suit alleged, the inverters were improperly soldered in a way that made them prone to cracking when screwed into the laptop.

Adding insult to injury the suit alleges that HP also replaced the failed inverters with another defective unit, in some cases.

"Despite HP's affirmative representations of reliability, mobility, 'bright and crisp' display screens and multimedia capabilities, it knowingly sold computers to plaintiffs and class members that contained defective inverters," the complaint alleged.

"Specifically, HP sold more than 70,000 class computers containing an inverter made by TDK with an insufficient margin on the fuse."

The settlement deal says 60,578 people are covered in the class action and have been notified of the deal via postcard.

To get a cut of the payout, you will have to have filed a claim by January 15, so if you're only now hearing about the settlement you're out of luck. Those that have filed and provided documentation of their purchase and serial number will be able to receive $1200, while those who don't have their documentation handy will only get $500 per unit. ®

Sign up to our NewsletterGet IT in your inbox daily


More from The Register

Meg Whitman OUT at HP ...Inc

Yes, she's giving up her board seat. What did you think we meant?

HPE CEO Meg Whitman QUITS, MAN! Neri to replace chief exec in Feb

Stock tumbles, sales sag, profits wiped out, boss ejects

No Meg? No problem! Neri finishes up solid first year atop HPE

CEO sees questions in the coming months, however

Meg Whitman: HPE software's new owner? Kill a product? Never!

... we can easily kill off products ourselves

HPE CEO Meg Whitman endorses Hillary Clinton, dumps on Trump

Avowed Republican says reality TV star 'would endanger our prosperity and national security'

HPE boss Whitman among candidates for Uber CEO job – report

Nope, says PR, Meg 'plans to stay ... until her work is done'

Now be honest – would you take divorce advice from Meg Whitman?

HPE Discover CEO urges anyone pondering splits or M&As to 'call us, we're good at this'

HP storage financials: Meh. Meg Whitman needs to make this right

+Comment Final results aren't good for storage bods at HP(E)

AI and robots? Will someone think of the jobs, says HPE CEO Whitman

Yeah, just don't worry about the 100k plus you've tossed on the bonfire Meg


Former eBay boss now CEO, pres AND chairman of tech titan