Data Centre

NHS outages KO Welsh GP services and Manchester A&E

No connection... between the blackouts

By Gareth Corfield

26 SHARE

A data centre glitch has left doctors in Wales unable to access their patients’ details – while a similar outage in Manchester, England, has placed severe strain on hospitals’ accident and emergency departments.

Dr Alan Woodall, chairman of GP Survival UK who works from a surgery in Montgomeryshire, mid-Wales, told the Beeb: "Myself and colleagues that work in primary care cannot access electronic patient records which is severely inhibiting our ability to provide patient care.”

Both of NHS Wales’ main data centres, at Blaenavon (north of Newport) and Cardiff, have suffered unspecified technical problems, though at this stage it is not thought to be the result of malware or a cyber attack.

“There is currently a technical issue affecting two NHS Wales Data Centres. This is under investigation by the NHS Wales Informatics Service and is being dealt with as a priority,” NHS Wales said in a statement.

Downtime has also struck NHS services across Greater Manchester, which was so bad that managers urged the public not to attend A&E departments.

“Manchester University NHS Foundation Trust is experiencing a network outage on the Central and Trafford sites. We are working to resolve this as quickly as possible and services are using their well-rehearsed business continuity plans,” said the trust in a statement, without elaborating.

The main NHS Digital press office said it was not aware of the Manchester outage and told us networks in England were fine.

A source within the NHS a screenshot of its internal system status page this afternoon, which appeared to confirm the press office’s view:

Do you know more about these outages? Email us on news@theregister.co.uk in confidence. ®

Sign up to our NewsletterGet IT in your inbox daily

26 Comments

More from The Register

Database ballsup: NHS under pressure over fresh patient record error

Thousands of discrepancies reported between two databases

BT scoops Home Counties chunk of new NHS IT contract

Competition is great, especially when the new contract's run by the old contractors

UK.gov: NHS should be compensated by firms using its data goldmine

Code of conduct will guide tech firms' work with health sector

NHS smacks down hundreds of staffers for dodgy use of social media, messaging apps

Disciplinary action for healthcare workers complaining about patients, colleagues

Fix this faxing hell! NHS told to stop hanging onto archaic tech

We can’t have Matt Hancock calling a hospital and hearing: baa-ruhr-reee-uh-reeee-uh-reee

Now NHS Digital is going after data on private healthcare too

UK.gov says project will help patients, improve transparency

NHS England fingered over failure to forward patient correspondence

Millions wasted and patient harm 'cannot be ruled out'

It is 2018 and the NHS is still counting the cost of WannaCry. Carry the 2, + aftermath... um... £92m

Bigwigs report lots of progress in the cash-flinging department

Creaky systems 'cost lives': Health secretary Matt Hancock pledges to solve NHS IT woes

Former Minister of Fun slams lack of interoperability and reliance on faxes

NHS Digital to fling half a billion quid at new GP procurement framework

Says modular approach will bring new business to market