Data Centre

Cloud

Well this is awkward. As Microsoft was bragging about Office at Build, Office 365 went down

TITSUP: Total Inability To Stand Up Products

By Shaun Nichols in San Francisco

82 SHARE

Build Microsoft scrambled to get its Office 365 service back online after the cloud productivity suite was hit with a mid-day outage.

Loads of people reported that, at around 1245 PT, access to the service went out. Microsoft confirmed shortly after it was having problems, and said it was looking into the matter. Subscribers in New York, Denver, Texas, and Portland, in the US, were, for example, unable to access the service.

Monitoring site Downdetector was crammed with reports of outages from both coasts of the US and major cities as users reported the cloud-connected Office service to be inaccessible. Meanwhile, sysadmins on Reddit were speculating if an underlying cockup impacted some Azure services.

DownDetector's map for Office 365 as of 1315 PT

"Can confirm that Azure Portal gets as far as making a request to login.microsoftonline.com, and then... nothing. Same for the classic portal," reports one administrator.

This is not a particularly good look for Microsoft, as the Redmond giant today has gathered third-party developers in Seattle for its annual Build conference – during which it talked up Office and Azure improvements.

We asked Microsoft for more details on the cause of the outage and timeline for when services will be back online, and have yet to hear back. However, just as we were about to hit the publish button, we notice they tweeted that as of 1338 PT, sign-in issues are being resolved. ®

Updated to add

Microsoft has refused to say what caused today's outage.

Sign up to our NewsletterGet IT in your inbox daily

82 Comments

More from The Register

Air Canada's network soars back up after Monday morning death dive

Computer outage leaves Canucks grounded

TSB takes on 250 complaint-wranglers to absorb £200m outage fallout

130,000 complaints and counting from bank's users? So sorry to hear that

Telstra's mobile networks go TOESUP* in national outage

Updated That's 'Total Outage Ends Support for Usual Performance', natch

Error Canada: Airline tells customers to reset mobile app after attack

Clumsy Canucks app poutine passport data in hacker's hands

HubSpot outage KOs Red Hat Ansible site and other hapless marketers

Right in the middle of Inbound 2018 conference, no less

Outage outed: Bing dinged, Microsoft portal mortal, DuckDuckGo becomes DuckDuckNo

Updated Like it or not, it's back to Google for now

NAB mainframe turns its TOESUP* after power outage, offline 7 hours

Compensation offer after Total Outage Ends Support for Usual Performance

Three-hour outage renders Nest-equipped smart homes very dumb

Poor users left manually fiddling with thermostats, fumbling locks

Not OK Google: Massive outage turns smart home kit utterly dumb

Updated Desperate punters forced to twiddle their knobs manually for hours worldwide

Bell Canada Canucks it up again: Second hack in just eight months

Subscriber database plundered by miscreants once again