Can outsourcing your service desk ease your support headaches? Comarch reckons: Yes
Offsite specialists offer to take the strain
Promo End-users often judge the efficiency of your IT by their first contact with your service desk. Do you have the resources to keep them happy and provide the fast and reliable support they need?
Krakow-based global IT service provider Comarch is offering to relieve you of the heavy cost and staffing burden of providing your customers with essential operational and maintenance support by outsourcing it to the company's off-site point of contact.
Comarch Service Desk has a team of IT specialists, speaking a variety of European languages as well as English, who are on hand round the clock to respond quickly to your customers' and employees' issues, whether on desktops, laptops, tablets or smartphones.
The company claims its automated monitoring is able to detect security threats before they become a problem, and says fixed SLAs ensure that the service is adjusted to your particular requirements.
Find out if Comarch's service desk is the solution you've been waiting for by downloading the company's free leaflet, right here.