Is that rain or tears of frustration on your face? Google Cloud bursts, Console and Dataflow washed away for hours

Servers-for-hire shop takes nap for repairs

Google Cloud logo

Google Cloud Platform (GCP) has been under the weather today, failing to respond to developers for several hours and counting.

The outage, which began around 09:58 Pacific Time and is still ongoing at time of writing, appears to be limited to the the Google Cloud Console, the web-based interface through which customers can interact with projects, and Google Cloud Dataflow, a managed data processing service.

Google's rent-a-resource division said through its Status Dashboard that efforts to address the problem are underway and further updates can be expected.

"Affected users may receive a 'failed to load' error message when attempting to list resources like Compute Engine instances, billing accounts, GKE clusters, and Google Cloud Functions quotas," the company said about its Dashboard, as trouble reports began to stream in.

That stream of inquiries is displayed for all to see on the Twitter account for Google Cloud Platform, which has been replying to the dozens of developers asking about when the outage will subside.

The Dashboard issue at least can be bypassed: as a workaround, Google suggests using the gcloud SDK from the command line as a way to interact with remote services.

No workaround for Cloud Dataflow has been suggested, but Google says its engineers have "identified the root cause of the stuck Dataflow jobs and [are] working to mitigate."

Reached by email, a Google spokesperson referred The Register to the latest Cloud Dashboard for the latest on the incident. As of 13:20 Pacific Time on Monday, repairs were still underway.

Google Cloud Platform currently ranks third in global market share, according to research biz Canalys, behind AWS and Microsoft Azure.

The Chocolate Factory's cloud confectionary surprised just about everyone with the appointment of a new leader, Thomas Kurian, in November. Kurian comes to Google by way of Oracle, which is currently confronting a lawsuit claiming the database giant overstated its cloud revenue. ®

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