Microsoft suffers the Tuesday shakes as Exchange Online continues to be wobbly for UK users

Issue addressed for the many, but what of the few and their precious Outlook inboxes?

letters stuffed in a mailbox. Photo by SHutterstock

Microsoft's on-again, off-again relationship with the Outlook clients of UK Office 365 subscribers has entered its second day, and some users found themselves still unable to access their email.

It looked like things were sorting themselves out by the end of Monday, and Microsoft's Twitter mouthpiece confirmed as much.

Alas, this morning some UK users arrived bright, early, and excited to see a flow of email surge into their Outlook inboxes only to find themselves still unable to connect.

By 10:00 UK time today, Microsoft put its hands up and admitted that yes, there'd be no email for some lucky UK customers for a while yet as it carried on trying to route traffic away from whatever blockage is afflicting its plumbing.

A Microsoft spokesperson spoke to us this afternoon and told us that "A subset of UK customers have reported difficulties connecting to Exchange Online. We've addressed the issue for many of them and are working hard to resolve the matter for the remainder. Access to the Exchange Online service may be achieved by refreshing the connection."

So try turning it off and again, OK?

In the meantime, pity poor Daz, who had just finished explaining the joy of cloud when it all came crashing down. ®




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