Speaking in Tech: Blame millennials for customer engagement upheaval

Greg's escaped the trunk and is joined by Usermind CEO Michel Feaster

Beardy hipster trims beard of second beardy hipster. photo by Shutterstock

Podcast

speaking_in_tech Greg Knieriemen podcast enterprise

This week Greg returns to our weekly tech-cast with Amy and Melissa, and special guest Michel Feaster, co-founder and CEO at Usermind. The crew talks about CRM evolving, startup life, tech backlash and Apple announcements.

The details...

  • (0:00) Dropping F-bombs and Easter eggs
  • (3:24) Deep-diving on Usermind: Disrupting CRM
  • (8:10) How mobile (and millennials) changed customer engagement
  • (20:53) Working with big VCs like Andreessen Horowitz
  • (23:50) Startups as life or death
  • (25:30) Tech backlash from terrorism
  • (32:33) Apple announcements: Hits and misses
  • (41:08) Are you normal? Sanitizing your phone

Listen with the Reg player below, or download here.

Speaking in Tech: Episode 264

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