GoDaddy DNS has gone diddy

We'll try and sort it out by the end of the day, it says

More like "go and fix your service" time, guys, am I right?

Updated An unspecified technical infrastructure issue has left GoDaddy customers with serious DNS issues this morning.

Despite a status page claims that all is green and healthy at registrar and web hosting business GoDaddy, customers have been complaining on Twitter, as well as to The Register, and to GoDaddy itself, that their domains are disappearing from DNS.

There is currently a 17-minute wait to get through to a customer service representative, although such representatives are confirming to El Reg readers that they are investigating the issue and hope to have a fix for it by the end of the day.

The outage follows GoDaddy's revoking thousands of SSL certificates back in January, after the firm unwittingly introduced the bug during a routine code change intended to improve its certificate issuance process. ®

Updated to add at 1444 PST (2244 UTC)

Todd Redfoot, GoDaddy's chief information security officer, has been in touch to say: "Earlier this morning, we experienced a DDoS attack on some of our DNS servers that impacted a small number of customers' domains for approximately six hours. We apologize for the inconvenience. The issue has been resolved and service has been restored.”


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