Capita's head of tech solutions resigns

Another one bites the dust

Comically sad tearful man doing fake-looking wail of despair. Photo by Shutterstock

The head of Capita’s technology solutions division Simon Furber is the most recent capo to leave the biz.

His departure comes as the outsourcing Goliath issued its first ever profit warning in which it blamed a drop-off in the reseller businesses in the IT Enterprise Services subsidiary for a £30m shortfall in sales.

A Capita mouthpiece said: “Simon Furber, managing director of Capita Technology Solutions, has decided to explore new opportunities outside of Capita and will be leaving at the end of October. We wish him every success in the future.”

Furber joined the outsourcing firm Call Centre Technology unit in 2001, before rocking up as MD of the Unified Comms and Contact organisation in 2012 and then MD at Technology Services in 2013.

Earlier this year head of Capita IT Enterprise Services Peter Hands also left the building.

Insiders claimed Hands had been under some pressure from the group’s joint COO Dawn Marriott-Sims, who was critical of the whole of ITES, “especially customer services”, and pointed to falling sales.

Capita recently blamed Brexit for its warning that it expects to fall below its forecast for the year, estimated underlying profit before tax of between £535m and £555m for 2016 to 31 December, below previous estimates of £614m.

Capita has pursued an aggressive acquisition strategy over the last few years, although its appetite for new purchases may have eased up in recent months.

In 2015 the biz hoovered up 10 businesses, with that slowing to a mere six so far in 2016. ®




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