Do businesses get the IT service they deserve?

We’ve received plenty of feedback from Reg readers over the years telling us that business managers and execs often don’t get IT. Sometimes it’s not listening to advice and requests for budget from the IT team, on other occasions it’s not heeding warnings on security exposures, capacity running out, and other forms of risk.

Against this background, external trends and pressures can help or hinder. Some execs just pile more grief on IT, while others sit up, take notice and suddenly develop an interest.

This complex interplay between external factors, the business response and the ultimate impact on IT is the topic of our latest reader survey, during which we ask the open question:

“What would you say are the biggest disjoints between IT and the business when it comes to acknowledging and responding effectively to external trends, pressures and imperatives?”

We have a few other tick-and- bash questions before this one to set the scene and provide some context, but it’s not a long questionnaire, and this is a topic close to all of our hearts. So whether your experiences are positive, negative or mixed we would like to hear from you on this.

You can get started here.