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Salesforce's NA14 nods again

Salesforce's NA14 instance, the naughty one that crashed and caused data loss has wobbled again.

It had a three-hour wobble on Wednesday, US time, during which “a subset of customers may have experienced delays in asynchronous processing including Web-to-Case, Web-to-Lead, Email-to-Case and dashboard refreshes.”

Salesforce has blamed the PITSTOP – a Partial Inability To Support Optimal Performance - on “inefficient requests which resulted in resource contention issues on the NA14 database tier.”

NA10 also wobbled on Wednesday, thanks to “resource contention on the NA10 application tier introduced during a routine maintenance.”

NA14 wobbles quite a lot – a glance at Salesforce's ”Trust” status service suggests it's a little less stable than others.

On the upside, all instances survived planned maintenance last weekend. That effort was aimed at expanding Salesforce's capacity, among other things. ®

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