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Microsoft's mobile device management meltdown

InTune? Doesn't sound like it to us

Microsoft UK’s online enterprise mobility device management service Intune suffered a near four-hour wobble this morning that was rectified early in the afternoon.

The firm ‘fessed up to “issues” and to “service degradation” on its online service status page at 9am.

“We continue to work on a configuration change to speed up the processing of the message backlog in order to mitigate impact,” the company admitted.

“This is expected to take an extended period of time. While this work is carried out, users will see gradual recovery,” it added.

Readers told us normal service resumed after lunch but they were not told the reason - or reasons - that caused the outage.

The upshot is that those attempting to deploy mobile device management settings or policies experienced a delay, Microsoft said.

We have asked Microsoft for comment, and we’ll update if/when the marketing pixies in Redmond decide whether they want to detail what particular gremlins were in the machine today. ®

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