Fujitsu Services seals £500m Reuters outsourcing gig
Big cost savings claimed
Fujitsu Services has won a major contract with Reuters worldwide. Under the 10-year deal, which is valued at around £500m, Fujitsu will provide IT services, such as desktop PC maintenance and email services, for 17,500 Reuters employees in more than 100 countries. In addition, more than 300 Reuters staff will transfer to Fujitsu.
The IT service provider will support Reuters employees from its multi-lingual call centres based in Lisbon and Kuala Lumpur.
Reuters estimates that the new arrangement will lead to savings of around 20-30 per cent.
"This partnership will allow Reuters to accelerate the development of our internal IT services, giving us greater flexibility to respond to the changing needs of our business divisions. It will provide technology appropriate to the needs of our people wherever they are working around the world, " said David Lister, Reuters chief information officer.
"For Fujitsu this is a ground breaking deal with a world-class global business which will introduce a common IT approach across their entire world-wide operations. It will help enable a step-change in Reuters productivity and hence competitiveness," said David Courtley, chief executive of Fujitsu Services.
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