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Netflix streaming service screenshot on Samsung

Netflix swallows yet another bitter pill, inks peering deal with TWC

Netflix has inked yet another peering deal with a major US telco, this time signing an interconnect agreement with Time Warner Cable. The streaming video giant confirmed that it had put in place faster direct connections between its own network and those of the US cable provider. Netflix issued a brief statement on the matter, …
Shaun Nichols, 20 Aug 2014

ROAD TRIP! An FCC road trip – Leahy demands net neutrality debate across US

One of the most powerful men in the US Senate has asked the Federal Communications Commission (FCC) to tour all of the United States of America to hear citizens' views, face to face, on net neutrality. Vermont Senator Patrick Leahy said in a letter to chairman Tom Wheeler that the FCC's decision to hold public debates on its …
Shaun Nichols, 13 Aug 2014

Canadian ISP Shaw falls over with 'routing' sickness

Updated Canadian ISP Shaw is experiencing a "nationwide outage affecting internet browsing", according to the polite phone robot put in place to discourage affected punters from overwhelming support systems. The issue appears to be multi-faceted. Your Canadian vultures have personally encountered numerous "rolling" outages over the …
Trevor Pott, 12 Aug 2014
US Broadband Map

America's hot and cold spots for broadband revealed in new map

Pic A new map of broadband speeds shows which Americans enjoy the fastest and slowest internet connections. The map, assembled by IT service firm OfficeSuite from data in Akamai's State of the Internet report, shows the top speeds are in Virginia, though New England and the Pacific Northwest also enjoy strong service. That Virginia …
Shaun Nichols, 8 Aug 2014
Sheep

Gov.uk's broadband boast: Superfast fibre piped to 1 million Brits

More than one million British people now have access to high speed broadband as Westminster's plan to deliver access to "superfast" speeds to 95 per cent of the UK by 2017 gathers pace. Some 40,000 people are being handed the keys to a speedier internet every single week, the government has announced. Some £1.7bn will be spent …
Jasper Hamill, 8 Aug 2014
Brazil flag

Telefónica bids for Vivendi's Brazilian bits: Telecom Italia gasps

Spanish telecoms giant Telefonica’s unexpected €6.7bn bid to buy Brazilian broadband operator GVT, which is owned by French media conglomerate Vivendi, has put the cat among the pigeons across the Mediterranean at Telecom Italia, Italy’s largest telco. Telefonica, which owns O2 in the UK, is already the largest mobile operator …
Faultline, 8 Aug 2014
flag.Wales

BT scoops up Wales PSN contracts, elbows out Logicalis

BT has pipped Logicalis to be the preferred supplier to provide the Welsh public sector with broadband and other IP services in a contract valued at up to £420m over its lifetime. This is a blow for the Welsh Slough-based Logicalis, which from 2007 built a public sector network (PSN) for Wales - the first in Europe - to provide …
Paul Kunert, 8 Aug 2014

Cor blimey: Virgin Media pipes 152Mb fibre to 100,000 East Londoners

Virgin Media has announced the largest single expansion of its fibre optic network yet, extending its 152Mb broadband service to 100,000 homes in East London. The area was chosen because it’s close to existing Virgin Media infrastructure. Areas set to receive Virgin's pipes will include Bethnal Green, the Isle of Dogs and West …
NBN Co logo

Turnbull says NBN 'most reckless commitment of Commonwealth funds in our history'

The Scales Review of NBN Mark II Australia's National Broadband Network (NBN) has found the second version of the network's early planning process was chaotic and that NBN Co, the company created to build the network, was not built on foundations suitable to enable the project's success. Communications Minister Malcolm Turnbull …
Cables

Comcast, Time Warner boost net speeds in Google Fiber city – COINCIDENCE?

Comcast and Time Warner will hike their broadband speeds in Kansas City, which just so happens to be the first place Google Fiber rolled out. The pair of telco giants will boost transfer rates without a price increase, the Kansas City Star in Missouri reports. Kansas City is one of the few US markets where Comcast and Time …
Shaun Nichols, 1 Aug 2014
Slow downloads

Brits STUNG for up to £625 when they try to cancel broadband

Thousands of Brits are being slapped with costly cancellation fees worth hundreds of pounds when they try to switch broadband providers, the Citizens Advice charity has warned. The group found that the average cost of extricating oneself from a rubbish broadband deal was £190, but customers had been handed out fees of up to £625 …
NBN Co Customer premises equipment

NBN Co pricing under spotlight

NBN Co is considering revising its wholesale pricing model, and has approached the industry for comment. According to industry newsletter Communications Day, the usage-based Connectivity Virtual Circuit (CVC) charge, which has been subject to criticism since it was first announced in 2010, may be either overhauled or eliminated …
Virgin Media Satellite acquisition

Scotland's BIG question: Will independence cost me my broadband?

Feature On 18 September, the people living in Scotland will vote in a referendum to decide if we should to slice the top off Great Britain and create a separate country. If that happens, and once the locals sober up, Scotland could be a country with universal broadband, a publicly owned postal service and mobile coverage which would be …
Bill Ray, 29 Jul 2014
NBN Co Customer premises equipment

NBN Co adds apartments to FTTP rollout

NBN Co – via Telstra Wholesale – has revealed which apartment blocks will be the first to get FTTP under commercial trials of a rollout plan designed to thwart cherry-picking by competitors. The Telstra Wholesale rollout publication (PDF or Excel, here) obliquely identifies suburbs in Sydney (Millers Point and Haymarket), …

Indie ISP to Netflix: Give it a rest about 'net neutrality' – and get your checkbook out

A pioneering American community ISP is telling customers that Netflix should spend more time improving its technology, more money on its network – and less energy on lobbying in Washington DC. BSD developer and author Brett Glass founded Lariat.net in Wyoming in 1992, making it one of the first ISPs in the world. He told The …
Andrew Orlowski, 25 Jul 2014
Micro SIM Card

The seven nations where SIM CARDS outnumber PEOPLE

The Organisation for Economic Co-Operation and Development's (OECD's) latest broadband statistics update reports that about 72 per cent of the group's residents now have access to broadband. Startlingly, the data also reports that seven nations - Finland, Australia, Japan, Sweden, Denmark, Korea and the United States – now have …
Simon Sharwood, 25 Jul 2014

Comcast bosses: THAT pushy sales rep was only obeying orders

Comcast management has said the staffer who was recorded endlessly haranguing a subscriber over the phone was doing what he trained and paid to do. The ISP's customer-retention worker was recorded by Ryan Block, a VP of product at AOL and a former tech blogger, repeatedly refusing Block's request to cancel his subscription. The …
Iain Thomson, 23 Jul 2014
Today's bloated CPE

WTF is ... Virtual Customer Premises Equipment?

As software-defined networking takes off, it's become the basis of a parallel development: network function virtualisation. NFV is a boon to the data centre. For decades now, giants and minnows of the networking industry alike – Cisco and all of its competitors, along with anybody offering firewalls, WAN optimisation devices and …
The Satellite Dish at the Jameson Earth Station

NBN Co extends satellite scheme

NBN Co has announced that 9,000 more premises in remote Australia will be offered satellite services. The NBN Co Satellite Support (NSS) Scheme is an interim operation until dedicated satellites go aloft. In the meantime, NBN Co has used third-parties to provide connectivity to remote users, but ran out of capacity. The outfit …
Simon Sharwood, 21 Jul 2014

Want to beat Verizon's slow Netflix? Get a VPN

Video Yet another person has stepped forward to claim that Verizon is deliberately throttling Netflix traffic, this time with video evidence. Colin Nederkoorn, CEO of software firm Customer.io, alleged in a personal blog post that his Verizon Fios internet connection in New York slows Netflix traffic to a trickle, but runs at full …
Shaun Nichols, 18 Jul 2014
NBN Co Customer premises equipment

ACCC should be regulated: Vertigan NBN review

The first slab work by the Vertigan panel, the group assembled to conduct a cost/benefit analysis of Australia's National Broadband Network (NNB), has landed and suggests the industry is happier with dealing with NBN Co than it is with the Australian Competition and Consumer Comission'ss (ACCC's) regulatory processes. Broadly, …

'Two-speed internet' storm turns FCC.gov into zero-speed website

The US Federal Communications Commission (FCC) has extended the deadline for public comment on its net neutrality proposals – after a flood of traffic borked the agency's website yet again. At the heart of the proposals are rules that could allow huge corporations to pay for prioritized internet traffic. While on the one hand, …
Iain Thomson, 15 Jul 2014

Listen: WORST EVER customer service call – Comcast is 'very embarrassed'

Audio Comcast has apologized to a subscriber who was subjected to a haranguing customer service call when he tried to cancel his account. Ryan Block, a VP of product at AOL and a former tech blogger, was moving home and taking the opportunity to scrap his Comcast service after nine years. The only problem was that the customer service …
Iain Thomson, 15 Jul 2014
slow_sign

UK.gov warned: Small biz bods 'blunted' by broadband bumbling

Small businesses in Britain are missing out on the government's £1.2bn taxpayer-funded broadband deployment project, a lobby group warned today. The Federation of Small Businesses (FSB) complained in a report titled The fourth utility (PDF) published this morning that 45,000 companies in the UK remained stuck using dial-up …
Kelly Fiveash, 14 Jul 2014
RFID_snail

NBN Co execs: No FTTN product until 2015

NBN Co executives have defended the slow progress of the organisation's fibre-to-the-node rollout, telling a Senate committee it would be “unlikely” for any telco to have a product ready for launch within a year of receiving new policy directions. The statement was made by NBN Co chief customer officer John Simon. Under …

Verizon points more fingers at Netflix: It's YOUR pals slowing data

Verizon and Netflix are having another go-round in their ongoing war over network access for streaming video. In a report posted to its Public Policy Blog, Verizon vice-president of federal regulatory affairs David Young said claims that it deliberately throttles Netflix traffic are untrue and that any traffic bottlenecks were …
Shaun Nichols, 11 Jul 2014
Cat 5 cable

10Gbps over crumbling COPPER: Boffins cram bits down telco wire

Bell Labs has pumped data faster than ever before down antiquated copper wiring. The boffins used a frequency modulation system that they claim will be perfect for hooking up aging telco cables to future broadband fiber networks. The technique is based on the G.fast standard being considered by the International …
Iain Thomson, 9 Jul 2014

BT slapped down by BSkyB over O2 broadband 'switch off' porkies

A BT direct mail advertising campaign spectacularly backfired on the telco after it claimed BSkyB would switch off O2 users' broadband. Sky bought the consumer broadband and fixed-line biz of Telefónica UK-owned O2 in March last year. The telecoms giant had claimed in a shouty flyer posted through Brits' letterboxes that BSkyB …
Kelly Fiveash, 9 Jul 2014
Grumpy cat

Virgin Media goes titsup AGAIN. The cause? Yet MORE DNS strife

Virgin Media has declined to comment on yet another DNS outage that hit some of its subscribers on Monday night. The telco, when quizzed by The Register, admitted that it had suffered yet more downtime woe but refused to explain what was behind the company's recent network wobbles. A spokesman at the Liberty Global-owned cable …
Kelly Fiveash, 8 Jul 2014
Pierce Brosnan in Tomorrow Never Dies

ISPs haul GCHQ into COURT over dragnet interwebs snooping

Britain's eavesdropping nerve centre GCHQ has been accused of unlawfully accessing the private communications of potentially millions of people – and angry internet service providers are dragging the snooping agency to court. ISPs and organisations from the US, UK, Netherlands, Zimbabwe, Korea and Germany have teamed up with …
Kelly Fiveash, 2 Jul 2014

Virgin Media struck dumb by NATIONWIDE DNS outage

Virgin Media customers were kicked offline last night, after a DNS blunder from the cable company disrupted its network on Tuesday. It comes after rival BT suffered a similar, widespread technical cockup over the weekend. Virgin Media, which is owned by US telecoms giant Liberty Global, coughed to a "nationwide DNS outage" on …
Kelly Fiveash, 2 Jul 2014
NBN Co Customer premises equipment

Fibre to YOUR premises NBN still on table pending telco talks

NBN Co's new roadmap, released yesterday, contained an interesting omission: no mention was made of a product offering domestic users the chance to pay for an optic fibre to be laid to their homes even if they live in an area where fibre-to-the-node (FTTN) will be built. The omission is interesting given Australia's …
NBN Co logo

NBN Co reveals 1 Gbps business plans in new product roadmap

NBN Co, the entity charged with building and operating Australia's national broadband network (NBN), has released a detailed product roadmap stretching out until 2016. The document (PDF) offers a few interesting insights into the network's progress. One item of special interest is a promised “Enterprise Ethernet Service” that …

BT at last coughs to 'major outage' after broadband went titsup across UK on Sat

BT was hit by a huge DNS outage on Saturday morning but the telecoms giant was very slow to respond to customer complaints, it has been claimed. A DNS flaw downed BT's network across Blighty, according to anecdotal reports on Twitter. But the one-time state monopoly was very sluggish to respond to gripes from subscribers who …
Kelly Fiveash, 30 Jun 2014
BT Openreach van

Ofcom to BT Openreach: From now on, you'd better kill 70% of gremlins within 2 days

BT faces strict new measures to speed up Openreach repairs on its aged copper infrastructure from the start of next month, the UK's communications watchdog said today. Ofcom warned BT that it will be expected to fix around 70 per cent of phone and broadband faults within two working days over the course of a year. That …
Kelly Fiveash, 26 Jun 2014
NBN Co logo

NBN Co reveals THOUSAND-node FTTN trial built by Telstra

NBN Co has selected Telstra as the builder of a 200,000-premises pilot of fibre-to-the-node technology in order to pick the copper from its brains. NBN Co, the company charged with building and operating Australia's National Broadband Network (NBN), today said the carrier was chosen in order to "leverage Telstra’s expert design …

Vodafone Australia's 'doubles user traffic' on free weekend

Vodafone has unintentionally exposed the miserly behaviour of Australian mobile data users, while hyping data usage over the “free data weekend” it declared to apologise for network outages. It turns out that punters hammered the network with a stunning eight Kbps per user. The Sydney Morning Herald reports that Voda customers “ …
NBN Co logo

Should NBN Co squeeze a server into FTTN nodes?

Last week, Dell revealed an item of interest in the form of the PowerEdge R420xr, a shortened and ruggedised version of its PowerEdge R420 intended for use in the field by telcos. Dell launched the device at CommunicAsia, the region's annual telco-fest, with a pitch that it is small enough to fit into base stations (hence the …
Simon Sharwood, 23 Jun 2014
Jersey cow

Glastonbury debuts festival wide Wi-Fi network - fitted to COWS

It's one of the great problems of modern times. How does the average thirty-something festival-goer send their friends a Yo while off their chops in some far-flung field? Luckily for the ageing denizens of Glastonbury, EE has stepped in with a flock of Wi-Fi equipped cows to make sure no meal remains un-Instagrammed and no …
Jasper Hamill, 23 Jun 2014
The Project Loon team prepares solar panels, electronics and balloon envelopes for launch as the sun rises in New Zealand.

That's no plane wreck, that's a Google Wi-Fi balloon

Emergency Services in New Zealand town today scrambled to assist what they thought was a downed plane, but actually turned out to be one of Google's Project Loon WiFi-beaming balloons. Project Loon is Google's attempt to become an ISP of sorts by floating balloons over parts of the world where internet access is not often …
Simon Sharwood, 20 Jun 2014
South Park Ginger Cow episode

Broadband bumpkin BONANZA: 8 altnets shortlisted for £10m UK.gov subsidy

The government has earmarked a £10m wad of broadband cash for eight outfits whose bids were shortlisted for what the Ministry of Fun described as the "feasibility stage" to bring faster internet connections to hard-to-reach parts of Blighty. It said the Tory-led Coalition was "focusing on exploring ways to reach those premises …
Kelly Fiveash, 19 Jun 2014

FCC boss says he'll SHAME broadband firms for fibbing on speeds

Federal Communications Commission boss Tom Wheeler has said that he will issue written warnings to some US broadband carriers following an investigation that found some companies are still not delivering advertised speeds. Wheeler said that while the broadband market as a whole is doing a better job of offering users promised …
Shaun Nichols, 18 Jun 2014