Feeds

Broadband > More stories

Want to beat Verizon's slow Netflix? Get a VPN

Video Yet another person has stepped forward to claim that Verizon is deliberately throttling Netflix traffic, this time with video evidence. Colin Nederkoorn, CEO of software firm Customer.io, alleged in a personal blog post that his Verizon Fios internet connection in New York slows Netflix traffic to a trickle, but runs at full …
Shaun Nichols, 18 Jul 2014
NBN Co Customer premises equipment

ACCC should be regulated: Vertigan NBN review

The first slab work by the Vertigan panel, the group assembled to conduct a cost/benefit analysis of Australia's National Broadband Network (NNB), has landed and suggests the industry is happier with dealing with NBN Co than it is with the Australian Competition and Consumer Comission'ss (ACCC's) regulatory processes. Broadly, …

'Two-speed internet' storm turns FCC.gov into zero-speed website

The US Federal Communications Commission (FCC) has extended the deadline for public comment on its net neutrality proposals – after a flood of traffic borked the agency's website yet again. At the heart of the proposals are rules that could allow huge corporations to pay for prioritized internet traffic. While on the one hand, …
Iain Thomson, 15 Jul 2014

Listen: WORST EVER customer service call – Comcast is 'very embarrassed'

Audio Comcast has apologized to a subscriber who was subjected to a haranguing customer service call when he tried to cancel his account. Ryan Block, a VP of product at AOL and a former tech blogger, was moving home and taking the opportunity to scrap his Comcast service after nine years. The only problem was that the customer service …
Iain Thomson, 15 Jul 2014
slow_sign

UK.gov warned: Small biz bods 'blunted' by broadband bumbling

Small businesses in Britain are missing out on the government's £1.2bn taxpayer-funded broadband deployment project, a lobby group warned today. The Federation of Small Businesses (FSB) complained in a report titled The fourth utility (PDF) published this morning that 45,000 companies in the UK remained stuck using dial-up …
Kelly Fiveash, 14 Jul 2014
RFID_snail

NBN Co execs: No FTTN product until 2015

NBN Co executives have defended the slow progress of the organisation's fibre-to-the-node rollout, telling a Senate committee it would be “unlikely” for any telco to have a product ready for launch within a year of receiving new policy directions. The statement was made by NBN Co chief customer officer John Simon. Under …

Verizon points more fingers at Netflix: It's YOUR pals slowing data

Verizon and Netflix are having another go-round in their ongoing war over network access for streaming video. In a report posted to its Public Policy Blog, Verizon vice-president of federal regulatory affairs David Young said claims that it deliberately throttles Netflix traffic are untrue and that any traffic bottlenecks were …
Shaun Nichols, 11 Jul 2014
Cat 5 cable

10Gbps over crumbling COPPER: Boffins cram bits down telco wire

Bell Labs has pumped data faster than ever before down antiquated copper wiring. The boffins used a frequency modulation system that they claim will be perfect for hooking up aging telco cables to future broadband fiber networks. The technique is based on the G.fast standard being considered by the International …
Iain Thomson, 9 Jul 2014

BT slapped down by BSkyB over O2 broadband 'switch off' porkies

A BT direct mail advertising campaign spectacularly backfired on the telco after it claimed BSkyB would switch off O2 users' broadband. Sky bought the consumer broadband and fixed-line biz of Telefónica UK-owned O2 in March last year. The telecoms giant had claimed in a shouty flyer posted through Brits' letterboxes that BSkyB …
Kelly Fiveash, 9 Jul 2014
Grumpy cat

Virgin Media goes titsup AGAIN. The cause? Yet MORE DNS strife

Virgin Media has declined to comment on yet another DNS outage that hit some of its subscribers on Monday night. The telco, when quizzed by The Register, admitted that it had suffered yet more downtime woe but refused to explain what was behind the company's recent network wobbles. A spokesman at the Liberty Global-owned cable …
Kelly Fiveash, 8 Jul 2014
Pierce Brosnan in Tomorrow Never Dies

ISPs haul GCHQ into COURT over dragnet interwebs snooping

Britain's eavesdropping nerve centre GCHQ has been accused of unlawfully accessing the private communications of potentially millions of people – and angry internet service providers are dragging the snooping agency to court. ISPs and organisations from the US, UK, Netherlands, Zimbabwe, Korea and Germany have teamed up with …
Kelly Fiveash, 2 Jul 2014

Virgin Media struck dumb by NATIONWIDE DNS outage

Virgin Media customers were kicked offline last night, after a DNS blunder from the cable company disrupted its network on Tuesday. It comes after rival BT suffered a similar, widespread technical cockup over the weekend. Virgin Media, which is owned by US telecoms giant Liberty Global, coughed to a "nationwide DNS outage" on …
Kelly Fiveash, 2 Jul 2014
NBN Co Customer premises equipment

Fibre to YOUR premises NBN still on table pending telco talks

NBN Co's new roadmap, released yesterday, contained an interesting omission: no mention was made of a product offering domestic users the chance to pay for an optic fibre to be laid to their homes even if they live in an area where fibre-to-the-node (FTTN) will be built. The omission is interesting given Australia's …
NBN Co logo

NBN Co reveals 1 Gbps business plans in new product roadmap

NBN Co, the entity charged with building and operating Australia's national broadband network (NBN), has released a detailed product roadmap stretching out until 2016. The document (PDF) offers a few interesting insights into the network's progress. One item of special interest is a promised “Enterprise Ethernet Service” that …

BT at last coughs to 'major outage' after broadband went titsup across UK on Sat

BT was hit by a huge DNS outage on Saturday morning but the telecoms giant was very slow to respond to customer complaints, it has been claimed. A DNS flaw downed BT's network across Blighty, according to anecdotal reports on Twitter. But the one-time state monopoly was very sluggish to respond to gripes from subscribers who …
Kelly Fiveash, 30 Jun 2014
BT Openreach van

Ofcom to BT Openreach: From now on, you'd better kill 70% of gremlins within 2 days

BT faces strict new measures to speed up Openreach repairs on its aged copper infrastructure from the start of next month, the UK's communications watchdog said today. Ofcom warned BT that it will be expected to fix around 70 per cent of phone and broadband faults within two working days over the course of a year. That …
Kelly Fiveash, 26 Jun 2014
NBN Co logo

NBN Co reveals THOUSAND-node FTTN trial built by Telstra

NBN Co has selected Telstra as the builder of a 200,000-premises pilot of fibre-to-the-node technology in order to pick the copper from its brains. NBN Co, the company charged with building and operating Australia's National Broadband Network (NBN), today said the carrier was chosen in order to "leverage Telstra’s expert design …

Vodafone Australia's 'doubles user traffic' on free weekend

Vodafone has unintentionally exposed the miserly behaviour of Australian mobile data users, while hyping data usage over the “free data weekend” it declared to apologise for network outages. It turns out that punters hammered the network with a stunning eight Kbps per user. The Sydney Morning Herald reports that Voda customers “ …
NBN Co logo

Should NBN Co squeeze a server into FTTN nodes?

Last week, Dell revealed an item of interest in the form of the PowerEdge R420xr, a shortened and ruggedised version of its PowerEdge R420 intended for use in the field by telcos. Dell launched the device at CommunicAsia, the region's annual telco-fest, with a pitch that it is small enough to fit into base stations (hence the …
Simon Sharwood, 23 Jun 2014
Jersey cow

Glastonbury debuts festival wide Wi-Fi network - fitted to COWS

It's one of the great problems of modern times. How does the average thirty-something festival-goer send their friends a Yo while off their chops in some far-flung field? Luckily for the ageing denizens of Glastonbury, EE has stepped in with a flock of Wi-Fi equipped cows to make sure no meal remains un-Instagrammed and no …
Jasper Hamill, 23 Jun 2014
The Project Loon team prepares solar panels, electronics and balloon envelopes for launch as the sun rises in New Zealand.

That's no plane wreck, that's a Google Wi-Fi balloon

Emergency Services in New Zealand town today scrambled to assist what they thought was a downed plane, but actually turned out to be one of Google's Project Loon WiFi-beaming balloons. Project Loon is Google's attempt to become an ISP of sorts by floating balloons over parts of the world where internet access is not often …
Simon Sharwood, 20 Jun 2014
South Park Ginger Cow episode

Broadband bumpkin BONANZA: 8 altnets shortlisted for £10m UK.gov subsidy

The government has earmarked a £10m wad of broadband cash for eight outfits whose bids were shortlisted for what the Ministry of Fun described as the "feasibility stage" to bring faster internet connections to hard-to-reach parts of Blighty. It said the Tory-led Coalition was "focusing on exploring ways to reach those premises …
Kelly Fiveash, 19 Jun 2014

FCC boss says he'll SHAME broadband firms for fibbing on speeds

Federal Communications Commission boss Tom Wheeler has said that he will issue written warnings to some US broadband carriers following an investigation that found some companies are still not delivering advertised speeds. Wheeler said that while the broadband market as a whole is doing a better job of offering users promised …
Shaun Nichols, 18 Jun 2014
Child swearing

Virgin Media boss AND ex-Murdoch man: BSkyB broadband is 'lousy'

Virgin Media boss Tom Mockridge has lashed out at BSkyB by claiming that its broadband service is "lousy". Such a jibe might appear - on the surface at least - as an obvious moan from a rival player, but his vehemence might surprise some considering that Mockridge was the deputy chairman of BSkyB, which is 39 per cent owned by …
Kelly Fiveash, 17 Jun 2014
management regulation1

Top Canadian court: Cops need warrant to get names from ISPs

Canadian ISPs can no longer simply hand over customer information without a warrant after the country’s Supreme Court ruled that internet users were entitled to a "reasonable" expectation of privacy. The decision means that internet service providers can no longer disclose the names, addresses and phone numbers of their …
Project Loon patent image

Satellite 'net hype ignores realpolitik

Google is generating lots of utopian excitement with its various airborne Internet plans – Project Loon, its satellite acquisitions, its work with O3b (the “other three billion”). But is technology all that stands in the way of connectivity? This musing was prompted by this post by Larry Press, who is eminently qualified to ask …
OK, so it looks like a box

Psst. We've got 400Gb/s Ethernet working - but don't tell anyone

Californian company Ixia has shown what it claims is the the world’s first functioning 400Gb/s Higher Speed Ethernet test rig, based on the IEEE P802.3bs protocol. The company says that this bandwidth is sufficient for 50,000 simultaneous high definition Netflix video streams. The 400GbE Jumpstart Test system provided wire rate …
Simon Rockman, 12 Jun 2014

FCC boss threatens to BRING WRATH DOWN on states that limit broadband competition

The head of the US Federal Communications Commission has threatened to take action against states that limit the ability of cities to build their own broadband networks. Chairman Tom Wheeler said that the commission is prepared to overrule state laws that would restrict cities from deploying community-funded broadband networks …
Shaun Nichols, 11 Jun 2014

Kiwis get cracking with gigabit residential broadband

While Australians wait for a copper network “upgrade” that can't be guaranteed to deliver better than 25 Mbps, a speed war has broken out across the Tasman, with residential gigabit plans arriving at wholesale prices that could see households pay under $NZ100 per month. The wholesaler has announced the offering is now available …
CD_tree

Crack Telstra Cabling SquadTM goes all Tarzan to restore internet

PHOTOS Some time ago, this Vulture South hack had a not-uncommon experience: loss of broadband during a storm. It wasn't water that killed things, but lightning: 130-plus metres of cable was scorched. The cable was direct-buried, meaning there was no convenient conduit through which a new cable could be dragged. Telstra, to its credit …

Netflix agrees to end network warnings in Verizon slowdown spat

Netflix is backing down in its battle with Verizon over the speed of its streaming video service on the carrier's network, albeit just a little. A Monday post to the Netflix US and Canada blog said that the company will stop issuing users error messages blaming carriers for slow performance, saying the notifications were part of …
Shaun Nichols, 9 Jun 2014

Londoners urged to cut landlines and take up wireless broadband

A wireless broadband provider is punting a landline-free package to Londoners living in the heart of the city. UK Broadband, which is owned by Hong Kong's telco PCCW Group, has grown a new tentacle in Blighty's capital to offer what it described as "fibre-fast speeds without any hassle". The new company, Relish, is able to …
Kelly Fiveash, 5 Jun 2014
Photo of a vintage analog modem with an acoustic coupler

NBN Co pulls in new CTO, CFO

NBN Co, which has completed its executive makeover, with a new CTO and CFO, is embroiled in a revival of an old debate: whether “up to” descriptions of broadband speeds are permissible in consumer law. Fuelling conspiracy theories about the NBN is the appointment of News Limited veteran Stephen Rue as CFO, while far less …

Vodafone turns to EU, asks it to FORCE 'fair' fibre pricing

Vodafone needs to get high-speed handsets into the hands of consumers to effectively compete in the market. But the company also needs to worry about how to handle all that data – and it's hoping the European Commission will help it get its hands on some cheaper fibre. It is hoping the EU will introduce mandatory price …
Simon Rockman, 27 May 2014

Google Fiber says it's happy to let Netflix onto its 'fast lane' for free

In a clear knock on recent shenanigans by US broadband providers, the Chocolate Factory's Google Fiber division has said it doesn't charge extra for an internet "fast lane," and streaming-video companies are even free to host their servers in Google Fiber's own data centers. "We ... partner with content providers (like YouTube, …
Neil McAllister, 22 May 2014

NBN Co is a big turn-off … for copper

NBN Co has announced it will start switching off copper connections to homes and businesses in some parts of Australia. The switch-off starts tomorrow, Friday May 23rd, when Armidale, Minnamurra and Kiama Downs in New South Wales, South Morang and Brunswick in Victoria, Townsville, Aitkenvale and Mundingburra in Queensland, …
Simon Sharwood, 22 May 2014

Rival BT sics ad watchdog on EE: ASA growls at 'most reliable broadband' claim

BT has successfully shot down EE's claim in a direct mail ad that it offered "Britain's most reliable broadband for staying connected". The telecoms giant convinced Blighty's advertising watchdog that EE had misled customers in three different ways. BT argued to the Advertising Standards Authority that EE had failed to …
Kelly Fiveash, 21 May 2014
Pringles Can antenna

Telstra asks users to be its next backhaul network

With a single announcement, Telstra has accidentally skewered the argument that fixed networks are obsolete: the carrier plans to rollout a $AUD100 million cities-and-towns WiFi offload network, which will shift traffic from smartphones and tablets off the 4G network and onto the nearest bit of copper oxide* it can find. Telstra …
Protesters outside FCC headquarters

Apple haggles with ISPs for fast lanes to its own websites – industry guru

Apple is the latest firm said to be in talks with US ISPs on a deal to provide direct interconnects for improved streaming media performance. Industry analyst Dan Rayburn of Frost and Sullivan said that the firm has been talking to carriers as part of a larger campaign to build out a content delivery network (CDN) for its …
Shaun Nichols, 20 May 2014

Optus buries nasty for NBN Co in its annual results

A strong – almost stunning – rate of 3G-to-4G conversion hasn't stopped Australia's number two mobile carrier Optus losing mobile customers to market leader Telstra, and only its rigorous cost-cutting has allowed the carrier to return a profit for FY 2013-2014. Although the carrier's 4G base shot up from 785,000 people in 2013 …
Cat 5 cable

Comcast exec says wired broadband customers should pay-as-they-go

US broadband customers should expect to be charged wireless-style fees for their wired internet access in the next few years, an executive from US broadband mega-giant Comcast has revealed. "I would predict that in five years Comcast at least would have a usage-based billing model rolled out across its footprint," Comcast …
Neil McAllister, 14 May 2014
Picture of the Miss Piggy puppet

NBN CO told to pretty itself up for bankers by 2017

Australia's NBN Co, the company building the once-FTTP now-“multi-technology model” National Broadband Network (NBN), has been given a deadline: look sexy to private investors by 2018. That's when the government has decided it will cease funding the network in any way, with last night's federal budget setting down the financial …