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IBM's SoftLayer is having a meltdown – and customers aren't happy

Updated An extended outage over at IBM's Bluemix SoftLayer portal has customers fuming – and they say there is no way for them to tell Big Blue about it. A Reg reader whose biz runs more than three dozen servers within the SoftLayer cloud told us the platform has been out all day and the management portal website has been inaccessible …
Shaun Nichols, 26 Jan 2017
2017 written with a sparkler... long exposure. photo by Shutterstock

Speaking in Tech: It is the year of VDI. It is always the year of VDI

Podcast speaking_in_tech Greg Knieriemen podcast enterprise This week Greg and Amy drive our weekly tech roundup podcast with guest Brian Gracely of Red Hat. The trio discuss alternative tech facts, moves at Google Cloud, Western Digital and Oracle as well as global reaction to Donald Trump’s inauguration. The details… (0:00) …
Team Register, 25 Jan 2017
A ghost

Dropbox: Oops, yeah, we didn't actually delete all your files – this bug kept them in the cloud

Dropbox says it was responsible for an attempted bug fix that instead caused old, deleted data to reappear on the site. A worker said last week that while trying to address a bug that had caused some old files to reappear, someone at Dropbox instead set a huge archive of old information to visible, causing even more deleted …
Shaun Nichols, 24 Jan 2017
Migrating birds in the cloud

GDS chap: UK.gov is better off on public cloud than its own purpose-built network

The Cabinet Office wants government departments to buy public cloud rather than services from the Public Services Network (PSN). In a blog post on Friday, James Stewart, director of technical architecture and head of technology at the Government Digital Service, indicated that the PSN would be wound down. He said the …
Kat Hall, 23 Jan 2017
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Bane of Silicon Valley patents sets its sights on Rackspace and NetApp

Cloud host Rackspace and storage vendor NetApp are fighting a patent holder who's targeted some of tech's biggest names in the notorious Eastern District of Texas. The duo are standing up to Realtime Data over the firm's claim they violated seven patents it owns, spanning compression and deduplication. Realtime has filed six …
Gavin Clarke, 23 Jan 2017
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Wintel part deux? Microsoft Azure first for Intel Clear Linux

An alliance that dominated the PC industry is entering the world of fluffy white stuff and open source: Microsoft Azure is the first public cloud to include an Intel initiated and container-oriented Clear Linux OS. The Wintel union loosened with the rise of Linux - runing on x86 - and the fall of the PC as peoples' primary …
Gavin Clarke, 19 Jan 2017
Students in their twenties sit in a lecture hall in front of open laptops. Photo by Shutterstock

Google harvests school kids' web histories for ads, claims its Mississippi nemesis

Google is once again facing allegations that its cloud for education may be harvesting and selling information on school kids. Mississippi Attorney General Jim Hood is suing [PDF] for full disclosure of how the Chocolate Factory handles and markets any information it collects through the G Suite for Education service it …
Shaun Nichols, 18 Jan 2017

Oracle crashes AWS and Azure UK cloud data centre party

Oracle will open a cloud region in the UK that's based in London and plans to have three data centres serving the region by mid-2017. The region will accompany others in Virginia and Turkey in a plan Oracle stated will double "the regional presence of its cloud platform in the last 24 months, with 29 regions available globally …

Sage signs X3 trio to cloud 'big business' ERP combo

Salesforce partner Sage Group has signed a trio of firms to its emerging X3 business ERP platform. CLOUT, Atlas Cloud, and BrightBridge are being held up as examples of Sage's ability to handle larger customers' needs with X3. David Watts, Sage's vice president for enterprise in UK and Ireland, said in a statement: "Over the …
Cloud desktop

Cloud hardware spend hits US$8.4bn/quarter, as traditional kit sinks

Abacus-shuffling outfit IDC has updated its Worldwide Quarterly Cloud IT Infrastructure Tracker with sales data for Q3 2016 and predictions for spend in 2017. In 2016's third quarter the firm says “vendor revenue from sales of infrastructure products (server, storage, and Ethernet switch) for cloud IT, including public and …
Simon Sharwood, 16 Jan 2017

IBM: Hm, medical record security... security... Got it – we need blockchains

IBM says it will partner with the US Food and Drug Administration (FDA) on a study of whether blockchain technology could be used to securely transfer medical information. Big Blue says that its Watson Health unit will work with the FDA on a study aimed at pitching a framework for the use of blockchain technologies to make the …
Shaun Nichols, 12 Jan 2017
Woman in bathrobe is shocked by something she is reading on her laptop. Pic via Shutterstock

Microsoft sued by staff traumatized by child sex abuse vids stashed on OneDrive accounts

Two former Microsoft employees have sued the Windows giant seeking compensation for the mental trauma of screening child sex abuse photos, murder videos, and other extreme content flowing through the company's online services. Henry Soto and Greg Blauert were assigned to Microsoft's Online Safety Team, formed in 2008 following …
Thomas Claburn, 11 Jan 2017
Metal plant grows out of circuit board - Green IT concept pic. Photo by Shutterstock

Panzura picks up $32 million growth funding

Cloud storage gateway supplier Panzura has raked in a $32 million E-round of funding as incoming CEO Patrick Harr proves his worth on the growth front. We're told by happy Panzura that it had record growth in 2016, with over 100 new enterprise customers and expanding its channel and alliance presence with AWS, Google, IBM and …
Chris Mellor, 11 Jan 2017

UKCloud: We ARE cheaper than Microsoft or AWS online storage

British-based infrastructure services-slinger UKCloud says it is “fighting back” against the giants of industry by slashing the price of online storage. Customers looking for cheap online storage with data volumes above 1,000 TB will pay 1.46 pence per GB per month, down 66 per cent, and importantly there are no additional …
Paul Kunert, 9 Jan 2017
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Google's big Spanner in the works for price war against AWS

The cloud wars won't be won on price – but customers are waking up to the costs, according to Google. "It's not a zero-sum game," Brian Stevens, Google's vice president for Cloud Platform and former Red Hat chief technology officer, told The Reg in a recent interview. "We don't think you just win on cost alone, but we do …
Gavin Clarke, 5 Jan 2017
Migrating birds in the cloud

AWS chief: Tens of thousands flocking from database rivals

AWS's database migration service (DMS) is storming along according to its head Andy Jassy, who offered a rare data point on the company's development last week. Jassy took to Twitter to boast that Amazon Web Services had facilitated 16,000 database migrations last year, since launching on 15 March. 2,000 of those migrations …

Busted Oracle finance cloud leaves Rutgers Uni unable to foot bills

Rutgers University is struggling to pay its bills on time amid a prolonged outage of its Oracle-powered management systems. It is claimed this IT failure led to power outages within its campus after supplies were cut off due to non-payment. The hedgerow-league college, in New Jersey, US, has publicly admitted its Cornerstone …
Shaun Nichols, 3 Jan 2017
cloud

This 'cloud storage' thing is going to get seriously big in 2017

The waistline of Azure's storage service continues to expand, with Microsoft upping the size of the Binary Large Objects it can define. Redmond's cloud can now support BLOBs of 4.77 terabytes, up from the previous 195 gigabytes. Block sizes are also up, from four megabytes to 100. And you can commit 50,000 blocks to a single …
Simon Sharwood, 23 Dec 2016
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Sayonara North America: Insurance guy got your back when Office 365 doesn't?

Move to the cloud, they said, everything will be better, they said. Security, reliability, scale. We take the work and the worry off your hands. Except nothing is that simple or straight forward – and that includes cloud. When your IT ran the tin and it crashed, they weren’t running your entire business. If a server flamed out …
Danny Bradbury, 21 Dec 2016

Cloud-happy Oracle dodges rumors it is axing its traditional hardware ... as sales of traditional hardware fall

Oracle is once more waving around its cloud revenue figures in response to another quarter of falling hardware sales. This ongoing drop in traditional hardware revenue comes as Oracle tries to shake off rumors that it will be winding down its on-premises system divisions from January. Speculation is rife on anonymous internet …
Shaun Nichols, 16 Dec 2016
Angry-looking woman croses her arms and glares. Pic by Shutterstock

Microsoft offers UK cloud customers private pipes

Microsoft is offering private connections to its UK data centres as a means of wooing government customers to its sometimes less-than- resilient cloud. The private connection means faster pipes, less latency and therefore less failover or loss of service. Also, supposedly, greater protection. Until now, Microsoft relied upon …
Kat Hall, 15 Dec 2016
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AWS' UK cloud hitched to British-based iron

Amazon has opened its long-awaited AWS jumping off point for UK cloud customers by renting racks in two separate third party-run British-based bit barns. Up to now, AWS customers in Britain were served by company-owned server farms in Dublin, Frankfurt and one on the east coast of the US, but the business acknowledged demand …
How the Veeam Linux backup agent does its funky thang

Riddle me this: What's green and freezes cloudy penguins?

Veeam has given the world a Linux Backup Agent. It's a backup tool so you know what it does, namely give you the ability to create copies of files, volumes or whole computers and put them in a safe place where you can get your hands on them should things go awry. The agent integrates with Veeam Backup & Replication, so you …
Simon Sharwood, 14 Dec 2016
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Fancy an AWS region in your own data centre? Stratoscale can do it

Israeli outfit Stratoscale has updated its Symphony suite so it can effectively become an on-premises Amazon Web Services (AWS) region. Symphony is a software overlay that does the “turn your pile of x86 into a cloud” thing and Stratoscale isn't averse to describing the results as “hyperconverged” to cover all the buzzword …
Simon Sharwood, 14 Dec 2016
Amazon Web Services

AWS launches managed-services-as-a-service

Amazon Web Services (AWS) has announced it's getting in to the managed services business. The cloud colossus has operated a substantial consulting practice for some time, the better to help cloud migrants clamber aboard. But until now it's left the mucky bits of managing a cloud – patch management, backup, monitoring, …
Simon Sharwood, 13 Dec 2016

VMware starts beta for Cloud Foundation on vCloud Air

VMware's quietly started asking for beta testers for its Cloud Foundation running on its own cloud, vCloud Air. Virtzilla's cloud is a boutique service these days: the company downgraded its ambitions to become a world-girdling cloud operator in its FY 2015 earnings call . The company's alternative plan was to partner with …
Simon Sharwood, 13 Dec 2016
Skull and Crossbones in the cloud

Cisco to kill its Intercloud public cloud on March 31, 2017

Cisco will turn off its Intercloud Services (CIS) public cloud next year, The Register understands. We have sighted a message from veep for Cloud Platform and Services Kip Compton, which CCs a number of Cisco marketing and communications people, announcing the service's termination. Compton says: “Today we are taking an …
Simon Sharwood, 13 Dec 2016

IBM has an on-prem cloud it thinks can go big in Asia

IBM has found a new way to spread its Bluemix cloud around the world: have partners blaze a trail with its on-premises cloud. "Bluemix Local" is that on-prem cloud and is a collection of software that, when thrown at a pool of x86 that conforms to a reference architecture, turns out a cloud with most of the features of Bluemix …
Simon Sharwood, 12 Dec 2016
Canada datacenter

My name's Jeff B and I'm here to say: Canada's getting an AWS region around the way

If you're looking for somewhere to run your computing instances outside the Land of the FreeTM, then Amazon Web Services has an option for the Americas with its first Canada cloud computing region. Amazon claims the region has a minimum 9ms network latency to Toronto and New York, 14ms to Ottawa, and 60ms to Vancouver. The …
Iain Thomson, 8 Dec 2016
Migrating birds in the cloud

Cloud Velox sends advance parties to make the cloud feel like home

The vendor formerly know as CloudVelocity, since contracted to CloudVelox, has emitted code to lift and shift networks from your bit barn to Amazon Web Services (AWS). The thinking here is that when you migrate an application to the cloud it's best if the network it's set up to use comes along for the ride, because otherwise …

Amazon tries again with AppStream because customers didn't like it

Acknowledging that the initial version of application streaming service AppStream failed to appeal to customers, Amazon Web Services is ready to try again. Introduced in 2013, AppStream offered companies a way to stream Windows desktop apps to users via browser across a variety of devices. It was intended as an alternative to …

It’s Brexploitation! Microsoft punishes UK for Brexit with cloud price-gouging

“My own story would not have been possible but for the democratizing force of Microsoft technology reaching me where I was growing up,” CEO Satya Nadella told shareholders this week. But the price of that “democratizing force” is about to go up, with Britons uniquely singled out. Microsoft has reiterated to Azure customers …
Salvador Dali Persistence of Memory pastiche

Google turns on free public NTP servers that SMEAR TIME

Google's turned on a set of public network time protocol (NTP) servers. You'll find the servers at time.google.com – which resolves to 216.239.35.0, a rather less pretty IP address than the 8.8.8.8 and 8.8.4.4 Google uses for its public domain-name system (DNS) servers. There's also time2.google.com at 216.239.35.4, time3. at …

'AWS is fast, punches above its weight, stings Oracle, but no knockout'

AWS re:Invent Amazon made news in a big way this week, kicking out more than a dozen new features and services for the AWS cloud at its annual re:Invent conference. The Bezos money machine announced products ranging from database offerings to DDoS protection and developer tools at its annual cloud compute summit. While industry analysts …
Shaun Nichols, 2 Dec 2016
StorSimple 7010 appliance

Microsoft to lift and shift StorSimple data into Azure blobs

Microsoft's ambition to paint the enterprise azure is accelerating, with the news that Redmond's StorSimple arrays will be able to convert the data they store into Azure Blobs. StorSimple started life as a vanilla iSCSI unified storage array that, at the time of its launch, could store VMs, databases or files but also offered …
Amazon Web Services

Custom silicon, 9PB storage boxes, and 25Gb Ethernet – just another day in AWS hardware

AWS re:Invent AWS says it has moved into building its own silicon to help deliver the throughput for its massive cloud service. The profitable side of the Amazon empire says it has started using a custom-designed Annapurna ASIC chip to help control the networking activity – both physical and SDN – in its AWS servers. This is freeing up the …
Shaun Nichols, 30 Nov 2016

What you need to know from re:Invent – FPGAs-as-a-service and more

AWS re:Invent At its re:Invent conference in Las Vegas today, Amazon Web Services tipped its hand to reveal its battle plan for invading new markets. The Jeff Bezos cash machine has kicked out a laundry list of new services and virtual machine instances for AI applications, databases, and software that requires specialized hardware …
Shaun Nichols, 30 Nov 2016
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'Significant' number of HPE OpenStackers flung to SUSE

A "significant" number of Hewlett Packard Enterprise staff are accompanying OpenStack code going to SUSE Linux. The Linux shop is taking them along with software and people for HPE's Platform as a Service and its Cloud Foundry efforts. SUSE would not reveal financial terms of the deal nor how many HPE staff are shifting. …
Gavin Clarke, 30 Nov 2016

Outlook.com is still not functioning properly for some Microsoft punters

Microsoft is still working to resolve "difficulties" faced by its Outlook customers, despite months of complaints about the disappearance of sent emails and 550 Errors. A growing number of complaints threads have been posted to Microsoft's questions page regarding Outlook after recent upgrades to the service. They both precede …
Sydney Harbour Bridge in the cloud

OVH's northern customers offered steamy southern summer holiday

The lights are on at French cloud concern OVH's new bit barns in Australia and Singapore, but for now only current customers are allowed to board the bare metal. OVH officials today told The Register the company polled its customer base and found 3,000 were keen on the chance to get cloudy on the equator or down under. The …
Simon Sharwood, 29 Nov 2016
Cloud desktop

Liquidware gets the job of managing Amazon's cloud desktops

Amazon Web Services has all-but-enlisted desktop virtualisation specialist Liquidware Labs to help manage its cloudy desktops-a-a-service. Liquidware's schtick is monitoring desktop performance, either for the sheer joy of wallowing in action-suggesting metrics or to advance understanding of how to virtualise said desktops and …
Simon Sharwood, 29 Nov 2016
Intersecting above-ground highways (skyways) constructed in intricate pattern, shot from below at night. Photo by Shutterstock

SwiftStack, Cohesity add public cloud on-ramps

+Comment On-premises IT storage suppliers are actively working to water down the importance of on-site hardware by building on-ramps to the public cloud. SwiftStack's Cloud Sync syncs on‑premises object-stored data with the AWS S3-accessed and Google Cloud Storage public clouds. Cohesity's Data Platform has had a Cloud Edition added …
Chris Mellor, 28 Nov 2016

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