Articles about yelp

Bad review

Congrats America, you can now safely slag off who you like online

The US Congress has handed over the Consumer Review Freedom Act, which stops businesses from gagging online reviews of their products or services, to President Obama for his signature. With the growth of online review sites like Yelp and TripAdvisor, some businesses have started to require customers to sign contracts that ban …
Iain Thomson, 1 Dec 2016

Yelp wins fight to remain morally bankrupt

Reprehensible review site Yelp is not responsible for negative views posted on its site, a US appeals court has ruled. The company was sued by a locksmith who claimed that Yelp posted a scathing review about a different company to his profile as a way to pressure him to take out advertising with the company. Douglas Kimzey, …
Kieren McCarthy, 13 Sep 2016

Tech titans demand free speech law to head off President Trump

Donald Trump has already started bringing America together by forging an unlikely alliance between Republicans in Congress and Silicon Valley. Both groups are working on pushing through a bill aimed at protecting free speech online before the end of the Obama Administration, because neither believe a President Trump would …

Yelp minimum wage row shines spotlight on … broke, fired employee

Comment Long before its customer service rep Talia Jane wrote a blog post about how her monthly wage wasn't enough to live on, Yelp has enjoyed a reputation for unethical behavior. The publicly listed ratings company is reported to the Federal Trade Commission (FTC) on average every two days, typically by small business owners who see …
Kieren McCarthy, 24 Feb 2016
You're fired dialog box

2016 tech shakeout starts with CxO exodus

Analysis The rumblings of over-priced tech stocks, made real last month in above-market share falls, have started hitting home with a series of high-profile exits this week. Gone are Zenefits CEO Parker Conrad, Imagination Technologies CEO Hossein Yassaie, Yelp CFO Rob Krolik and Paypal CTO James Barrese. All resigned, although it has …

Aircon biz fined $1.3m after boss set up attack websites slamming critical punters

No one likes getting negative reviews online, and it's no secret that many business owners try to fudge the system by posting positive reviews of themselves under pseudonyms. But Mechanic's Heating and Air Conditioning – based in Marietta just outside Atlanta, Georgia, in the US – has taken it to a whole new level. The …
Yelp search

Yelp whelps yelp 'Help!' Chairman ejects, shares plunge 30%, losses grow

Yelp is in full crisis mode as the upstart's chairman is out – and its stock continues to free fall. The reviews website, headquartered in San Francisco's startup land, announced on Wednesday that a modest $2.7m profit in the second quarter of 2014 had turned into a loss of $1.3m in the second quarter of 2015. This is despite …
Shaun Nichols, 29 Jul 2015
Woman throttling man. Pic: quan ha

Google harms consumers and strangles the open web, says study

Google’s favourable treatment of its own services results in consumer harm and will make the web less diverse, a study into search engine users’ behaviour has claimed. Heavyweight law prof Tim Wu, who coined the phrase “net neutrality”, is one of the authors of the study, which was supported by data from Yelp, a Google rival …
Andrew Orlowski, 29 Jun 2015

Yelp can protect critics in rough reviews row: Virginia yanks rug from under furious carpet biz

Top judges in Virginia have ruled that Yelp can keep the identities of its anonymous reviewers a secret from Hadeed Carpet Cleaning Inc – a cleaning business that wanted to sue the armchair critics for defamation. In a majority opinion [PDF] handed down today, the state's supreme court overturned a 2014 appeals court verdict …
Shaun Nichols, 16 Apr 2015

Yelp continues Euro gobble campaign with French Cityvox

Just days after acquiring a German review site, Yelp announced on Tuesday that it has taken over Cityvox in France. It’s a clear sign that the company means business in Europe. Financial details of the deal to buy Cityvox, a subsidiary of Orange, were not released. The website publishes restaurant reviews from across all of …
Jennifer Baker, 28 Oct 2014

'Broken code' costs Yelp half a mil in child privacy dust-up with FTC

The US Federal Trade Commission (FTC) has fined Yelp after accusing the reviews website of inappropriately gathering personal data on children. The FTC said Yelp and games maker TinyCo each allowed under-13s to register accounts without the explicit permission from their parents. The watchdog accused the pair of violating the …
Shaun Nichols, 17 Sep 2014

Yelp files competition complaint against Google search biz in EU

Updated Local services review site Yelp has formally submitted a complaint against Google's search business to Brussels' competition officials. It comes as the European Commission's antitrust chief Joaquin Almunia pushes to bring an end to a lengthy probe of the ad giant by sealing a proposed settlement deal with Google, even as …
Kelly Fiveash, 9 Jul 2014
Google sign outside Mountain View headquarters

Google updates Maps app for iOS, Android, adds Uber support

Google has issued a major update to its Maps app for iOS and Android, including integration with the Uber private taxi app and an improved local business search that spells bad news for Yelp. The Chocolate Factory has put a lot of work into using Maps offline. You've been able to save maps for offline use for a while, but it's …
Iain Thomson, 7 May 2014
Yahoo! buss

Will Yelp help 'Yahoo!' compete with Google? Search us...

Yahoo! has hooked up with Yelp in a deal that will see the world's third favourite rummage engine add local listings to its search results. The purple palace described the hook-up as a "five star partnership" and said it was "thrilled" to be working with Yelp. "At Yahoo, we’re always looking to build great partnerships to …
Jasper Hamill, 13 Mar 2014
management regulation1

Judge orders Yelp.com to unmask anonymous critics who tore into biz

A US Court of Appeals has ordered Yelp to identify anonymous reviewers who slammed a cleaning company. In his ruling this week [PDF], Judge William G Petty, sitting in Virginia, told the review-sharing website to turn over personal information on seven of its users who had panned Hadeed Carpet Cleaning on Yelp.com. The family …
Shaun Nichols, 11 Jan 2014
The Sting

Firms fined $350,000 after yogurt sting uncovers review rigging

A year-long investigation by New York prosecutors has found 19 local businesses guilty of faking reviews on sites such as Google and Yelp, a practice that has now earned them over $350,000 in fines and penalties. As part of "Operation Clean Turf," investigators from the office of the New York Attorney General posed as yogurt …
Iain Thomson, 24 Sep 2013
The Register breaking news

US court ungags Yelp reviewer who dissed builder

Negative reviews are okay, a Virginia court has ruled in a case hailed as a triumph for free speech. Justices Lemons, Goodwyn and Powell of the Supreme Court of Virginia ruled (PDF) that a woman's negative review of a building contractor on Yelp should not be taken down until a court has ruled that it is libellous. A 7 …
Anna Leach, 4 Jan 2013
The Register breaking news

Business sues for $750,000 over bad Yelp review

An American woman is being sued for three quarters of a million dollars for giving a local building contractor a scathing write-up on crowd-sourced reviews sites Yelp and Angie's List. Jane Perez, a retired captain in the armed services living in Virginia, wrote the bad reviews about Washington DC building contractor Dietz …
Iain Thomson, 7 Dec 2012

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