Articles about vodafail

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Mini-VODAFAIL hits Australia

In the year 2010, Vodafone Australia's networks suddenly became horribly unreliable. Dropped calls became common, outages semi-regular. Now the carrier has again experienced a too-big-to-miss network issue, after customers Australia-wide struggled to make calls today. Your correspondent couldn't make calls from around 12:00 …
Simon Sharwood, 15 Mar 2017
Nerd fail photo via Shutterstock

#Vodafail is BACK, with seven hours of 'try again later'

Vodafone has moved to reassert its once-dominant position in the Australian network outage stakes, suffering a seven-hour TITSUP (Total Inability To Support Usual Performance) on Sunday evening, 25 September. The company worked hard to put Vodafail behind it, after experiencing months of outages and SNAFUs in 2011 that cost it …

Vodafone Australia's 'doubles user traffic' on free weekend

Vodafone has unintentionally exposed the miserly behaviour of Australian mobile data users, while hyping data usage over the “free data weekend” it declared to apologise for network outages. It turns out that punters hammered the network with a stunning eight Kbps per user. The Sydney Morning Herald reports that Voda customers …
Uncov chronicles the failure of Web 2.0

Virgin Mobile Oz steals Vodafone's shipment of fail

Optus' mobile virtual network brand Virgin Mobile has apologised to customers and is now offering rebates after a day-long network outage over the weekend. The company's network went into meltdown during Friday evening, May 3, affecting as many as a third of its one million customers, and the outage continued well into …
Vodafone UK booster brolly

Vodafone Oz launches '100 Mbps' 4G service

Vodafone Hutchison Australia is putting its newly-secured debt funding to work, becoming the last of Australia's three mobile carriers to launch 4G services. The carrier says its two blocks of contiguous 20 MHz spectrum mean it's able to offer speeds reaching 100 Mbps (presuming that there aren't too many other users in the …

Voda fails again: network melts in Melbourne heatwave

Vodafone is once again apologising to customers after an air-conditioner wilted as Melbourne temperatures hovered just under 40°C yesterday. That outage, in the company’s Tullamarine switch, flattened services for as many as half of its Melbourne customers, reaching out to impact as much as 15 percent of its traffic nationally …
The Register breaking news

Vodafone told to shape up or face mega fines

Vodafone Australia is facing $AU250,000 fines from the ACMA if it does not continue to lift its game on network performance, customer care and privacy issues. The Australian Communications and Media Authority has issued directions to Vodafone and its Vodafone Networks subsidiary requiring them to comply with the …
The Register breaking news

Voda Oz to trial NBN Services

Vodafone Australia has announced its first trial customer connections on Australia’s National Broadband Network (NBN), hooking up households in Armidale. The mobile carrier had announced it was signing onto as an NBN retailer earlier this year. Voda says it is delivering FetchTV and trialling femtocell services in the service …
The Register breaking news

Telstra pumps up mobile war chest

Telstra has swept up the fragmenting mobile market taking on a record 1.66 million new mobile users during the year, pushing mobile revenue growth by 10.7 percent to $AU8.1 billion. The carrier posted a full-year net profit that was above market forecasts, of $AU3.2 billion, although still down 17 percent on last year. “We …
The Register breaking news

Vodafone to correct billing error

Vodafone’s woes in Australia continue, with the mobile carrier notifying customers that it will be implementing a “correction” to its billing system. While users won’t get stung with retrospective charges, the change will see more usage counted against customers’ data caps. The changes apply to P2P apps, VoIP traffic, and “ …
The Register breaking news

Voda stops worrying, learns to love the NBN

Vodafone Hutchison Australia (VHA), the entity created when the country’s two junior mobile telcos merged in 2009, has given a double endorsement to the government’s National Broadband Network (NBN) plans while delivering its annual results on Wednesday in Sydney. The company said the NBN would give mobile carriers like VHA a …
The Register breaking news

Lady Gaga helps ease the Vodafail pain

The customer backlash over Vodafone and 3’s extensive network outage issues has given rise to dedicated blogs, Facebook pages, websites, and now – wait for it – a Lady Gaga music video parody. The clip – featuring an Australian comedy duo called TV Live on Stage – was recently posted to YouTube. It's called Vodafail The …

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