Articles about virgin

Sweet Liberty: Cable & Wireless CEO John Reid steps down

Head honcho at comms biz Cable & Wireless John Reid is to step down in early 2018. Reid oversaw the £3.5bn acquisition of the formerly British company by US Liberty Global, which was complete in 2016. He has held the role of chief exec since May 2016, having joined the company in 2015 as president of its consumer group. No …
Kat Hall, 13 Dec 2017
Fibre, image via Shutterstock

Dark fibre arts: Ofcom is determined to open up BT's network

Analysis BT has long been accused of jealously guarding its infrastructure. But forcing it to open up its network to competitors and break its market dominance has been an aim of Ofcom for some time. One key measure was the proposal to allow access to Openreach's dark fibre optic network, the unused parts of its infrastructure …
Richard Priday, 24 Nov 2017

Virgin's Project Lightning's very, very frightening: ISP will not hit connection target

Virgin Media will fall significantly short of connecting 800,000 new customers to its ultrafast Project Lightning broadband in the UK this year – a target set prior to the firm's mis-selling scandal – according to its third-quarter preliminary results. In the three months to September, the cable operator added 147,000 …
Kat Hall, 2 Nov 2017
Football goes into the net/ photo by shutterstock

Brace yourselves, Virgin Media prices are going up AGAIN, people

Cable giant Virgin is once again hiking up the price of its broadband and phone bundles in the UK, according to a list of new pricing arrangements seen by The Register. Under the "player TV bundle" new customers can sign up to a package which includes broadband and 13 TV channels at a discount of £5.50 per per month or £32 for …
Kat Hall, 31 Jul 2017
Young "creatives" whip out their mobile phones. Photo by Shutterstock

Twitter will no longer snaffle data allowances on Virgin Mobile

Virgin Mobile is allowing customers to access Twitter without paying up for data, in what some might see as one way to ensure users keep using their data allowances. The social whinge platform is now available to use data-free on the UK cell network's 4G plans, alongside WhatsApp and Facebook Messenger. Jeff Dodds, managing …
Kat Hall, 10 Jul 2017
Skeptical hipster. photo by shutterstock

Virgin Media biz service goes TITSUP* across London

A London-wide Virgin Media outage caused by a "fibre break" has left business customers across the UK capital without broadband - including a number of borough councils. Bromley Council apologised for its phones and online systems being out of action, blaming the "London wide technical issue" caused by the outage. Virgin …
Kat Hall, 7 Jul 2017
Boy slapping another boy on the head

Virgin Media admits it 'fell short' in broadband speeds ahead of lashing from BBC's Watchdog

Virgin Media has admitted it "fell short" in delivering broadband speeds ahead of a BBC Watchdog report due to air tonight which found customers in some areas receive 3 per cent of the 200Mbps speed they were originally sold. A letter from executive sales director Neil Bartholomew, seen by The Register, said: "Customers trust …
Kat Hall, 5 Jul 2017
Football goes into the net/ photo by shutterstock

BT splurges £1.2bn on securing Champions League rights, Sky heads for an early bath

BT has beaten arch-rival Sky in its bid to splash £394m retaining the rights for the UEFA Champions League and Europa League. That is a big increase on the current £299m a year the former state monopoly currently pays, totalling £1.2bn by securing the rights until the end of the 2020/21. BT has been accused of historically …
Kat Hall, 6 Mar 2017

UK's Virgin Media subscribers suffer fresh email blocking misery

Update Just when long-suffering Virgin Media customers thought their spam woes had been fixed, it seems the firm's inbound mail server is now blocking the delivery of mail. The grey-listing anti-spam measure has been affecting users for several weeks, with many complaining of delays in receiving emails. One customer wrote to The …
Kat Hall, 6 Mar 2017
Handshake

Virgin surprises market by hopping into bed with BT for MVNO love-in

Virgin Media has surprised the market by signing a five-year deal with rival BT to use EE's network. The Mobile Virtual Network Operator (MVNO) deal means BT's EE will provide wholesale mobile network services to Virgin Media, a subsidiary of Liberty Global. Virgin Media has been relatively late to the 4G market, having only …
Kat Hall, 10 Jan 2017
Sharon White, new head of Ofcom, former Second Perm Sec at the Treasury

Surprise, surprise. BT the only Universal Service Obligation provider in town

BT is the only player to offer its services for universal coverage of 10Mbps by 2020, but has also placed a number of conditions on doing so, head of comms regulator Ofcom Sharon White has said. Speaking at the Culture, Media and Sports Committee hearing, White said BT has expressed interest in delivering the government's …
Kat Hall, 23 Nov 2016

Virgin goes 4G with zero-rated Facebook and WhatsApp

Virgin Mobile has finally upgraded its network to 4G – with an eye-catching deal: Facebook and WhatsApp data usage won't count against your monthly data bundle, a practice known as zero rating. With zero rating, no money changes hands between the network and the service, and in the USA, the practice has proved hugely popular. …
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Virgin Media boss warns Brexit could hamstring broadband investment

Further uncertainty over Brexit could hamper Virgin Media's ability to get more broadband investment for the UK from its parent company Liberty Global, chief exec Tom Mockridge has warned. Speaking at the Broadband World Forum event, he said: "We need certainty over the outcome of Brexit," adding that when the business makes …
Kat Hall, 20 Oct 2016
Crying baby in autumn. Photo by shutterstock

BT tops Ofcom's broadband whinge list

BT has topped a UK watchdog's quarterly whinge list for the most moaned about fixed line broadband provider in Blighty. Communications regulator Ofcom said it received 300 complaints a day for mobile, broadband, phone and Pay TV. The report for the three months to June published today, deals with Blighty's biggest providers. …
Kat Hall, 28 Sep 2016
Cables containing fibre, etc. Photo by Shutterstock

Virgin signs up record ultrafast broadband subs

Sales at Virgin Media rose 3.2 per cent to £1.2bn for the UK broadband provider's second quarter compared with the previous year - as it signed up record ultrafast broadband subscribers. Operating income fell 24 per cent to £79m mainly due to "increases in related-party fees". Business sales rose 5.5 per cent to £167m, while …
Kat Hall, 5 Aug 2016
Fibre, image via Shutterstock

Fat fibre taxes strangling us – UK broadband providers

Broadband providers have hit out against a forthcoming hike in business rates which will dramatically increase the tax paid on fibre optic networks. The increase in tax is decided by the Valuation Office Agency, which sets rates for all businesses accessing land. The body is in the process of updating the rateable values of …
Kat Hall, 17 Jun 2016
Netflix

Want blazing fast Netflix streams? Book a flight to Northern Europe

Northern Europe and Scandinavia enjoy the fastest streaming speeds for Netflix. This according to the video streaming giant's latest ISP speed index, where Luxembourg (4.12Mbps), Norway (4.07) and Belgium (4.02) claimed the top spots. Rounding out the top five were Denmark (3.97) and the Netherlands (3.96). The US, meanwhile …
Shaun Nichols, 9 Feb 2016
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Virgin gives blessing to O2/Three merger

Virgin Media has weighed in to give its blessing over the controversial £10.5bn proposed merger between Three and O2, hoping such a move would give it greater network access. The intervention follows a pledge yesterday by Hong Kong-based CK Hutchison, which owns Three UK, that it would enable competitors in the UK to offer …
Kat Hall, 5 Feb 2016

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