Articles about telstra

FACEPALM

Telstra launches Australian homes onto the Internet of S**t

Telstra's decided that Australian homes aren't insecure enough, launching its very own Internet of S**t Things offering based mostly on generic home-branded kit. The service, offered to Testra and non-Telstra broadband users, currently comes in two starter flavours: a home security offering with window sensors and camera; or …
Telstra from Shutterstock

Government rushes 000 tender out, two years ahead of schedule

Look out, Australia: the government wants to turn the Triple-Zero emergency call service into a fully-agile, IP-enabled multimedia extravaganza. The office of communications minister "Missing Mitch" Fifield has sent out a media release explaining that the service, currently run under the hand of Telstra, has been put out for …
Telstra from Shutterstock

Union: Telstra seeking 120 redundancies in network ops team

Telstra's 2015 miss on major National Broadband Network (NBN) construction contracts is biting the carrier's networks delivery operation, and the Communications Workers Union (CWU) says there are to be 120 redundancies as a result. The union says it's been notified by Telstra that the redundancies will be voluntary. However, …
Hippie peace, image via Shutterstock

ACCC mulls regulating roaming charges

The Australian Competition and Consumer Commission (ACCC) has sparked a Telstra-Optus love-in by looking into whether mobile roaming should be a regulated service. The regulator has announced a “declaration inquiry” into roaming. If the inquiry led to a declaration, it would mean domestic roaming charges (that is, when a user …
Green light

Australian telecoms regulator watching over Telstra HFC/NBN deal

The Australian Competition and Consumer Commission (ACCC) has flagged Telstra's deal to build and maintain plenty of the hybrid fibre-coax (HFC) parts of the National Broadband Network (NBN) as something it needs to watch. The concern is that Telstra's AU$1.6 billion deal to fix the copper and help nbnTM rollout HFC services …
Telstra pit by https://www.flickr.com/photos/newtown_grafitti/ cc. 20 attribution generic https://creativecommons.org/licenses/by/2.0/

Telstra CEO Andy Penn promises $3bn to end The Big TITSUP

How much does it take to fix an ailing carrier network? Three billion is the latest guess, according to a just-issued results announcement by Australia's dominant telco Telstra. The carrier must almost yearn for a simpler time, when it could promise a mere AU$50 million to set things straight after 2016's first round of TITSUP …
Telstra from Shutterstock

Telstra CIO Erez Yarkoni quits to return home to family

Telstra's Chief Information Officer Erez Yarkoni has decided to leave the company. A Telstra spokesperson told The Register that "After developing and leading the refreshed IT strategy, and realigning the IT operating model Erez has made the decision to move permanently back to the US to join his family." "He departs Telstra …
Telstra from Shutterstock

Telstra's head of ops drops after network flops

Telstra's chief of operations, Kate McKenzie, has “retired” from the carrier. As Telstra's canned announcement points out, McKenzie has since 2013 been “responsible for Telstra’s field services, IT and network architecture and operations.” That statement also heaps praise on McKenzie, who has been with Australia's dominant …
Simon Sharwood, 25 Jul 2016
Telstra from Shutterstock

Consumer advocates call on Telstra to set customers free after outages

Australian consumer group CHOICE wants Telstra to release customers from their contracts, after months of repeated outages. Presenting its latest analysis of telecommunications plans, which unsurprisingly bells Telstra as the most expensive kitty in the litter, CHOICE says “free data days” are no longer an adequate response …
Cartoon - Private SNAFU

Telstra's business network in six-hour collapse

Telstra is red-faced yet again, after suffering a long outage centred in Victoria. The TITSUP (Total Inability To Support Usual Performance) began around 2pm on June 30, and it was six hours before Telstra reported services back online. On the way, the outage forced airline Jetstar to manually process passengers at …
Telstra copper in broken pit

Telstra restarting long-stalled ADSL investment

Telstra CEO Andy Penn, while promising to spend AU$250 million improving the Telstra network, has, without much fuss, re-started investment in ADSL infrastructure. That announcement is in the context of a National Broadband Network that's supposed to make ADSL obsolete. In this blog post, Penn says the mobile network's $50 …
Exit sign. Pic:  Lukas Kästner

Vish Nandlall exits Telstra CTO role

Telstra's CTO has returned to America after just 21 months in the role, sparking speculation that he was sacked over the accuracy of his CV. On Friday it emerged that Nandlall had left, with Telstra silent on why, but the carrier has no immediate plans for a replacement. The Australian set the hounds running with a claim that …
Telstra pit by https://www.flickr.com/photos/newtown_grafitti/ cc. 20 attribution generic https://creativecommons.org/licenses/by/2.0/

Telstra's confession to DNS-messin' explains broadband borkage

Australia's dominant carrier, Telstra, has revealed that a botched fix for a DNS service is the reason for a week-long outage that has taken some of its broadband customers offline. The company has explained that a seemingly-innocuous software update to Domain Name Servers (DNS) caused some of them fail and Telstra's DNS …
Simon Sharwood, 27 May 2016
Stethescope by Jess Watson on Flickr, CC 2.0 license

Telstra gets AU$180 million to run national cancer register

Australia's government might be in caretaker mode, but that's not stopping it from announcing a contract handing over management of cancer care records to Telstra. The carrier will get as much as AU$180 million to take over record-keeping for a national cancer screening register, which will replace smaller not-for-profit …
Telstra status may 23 2016

Telstra's horror run continues with TITSUPs on three networks

Australia's dominant carrier, Telstra, is enduring more customer fury after extended outages stretched across its ADSL, NBN, and mobile networks. The carrier has blamed network hardware for the TITSUP (Total Inability To Support Usual Performance), issuing a statement saying a Friday outage resulted from “a fault with the …
Team Register, 23 May 2016
Telstra pit by https://www.flickr.com/photos/newtown_grafitti/ cc. 20 attribution generic https://creativecommons.org/licenses/by/2.0/

Government tips last dollars into NBN

Australia's National Broadband Network (NBN) won't get anywhere near completion before direct government funding for the project dries up, the 2016 Budget reveals. It's even feasible that the government could throw its hands in the air and terminate the rollout, if the cost of doing so is less than the total cost of funding …
Telstra pit by https://www.flickr.com/photos/newtown_grafitti/ cc. 20 attribution generic https://creativecommons.org/licenses/by/2.0/

Telstra wants to become the Uber of Telstra

Telstra wants to become the Uber of Telstra. CEO Andrew Penn today said, at an investor day, that customer experience is a core concern for the company's future. The carrier's customers don't benchmark Telstra against other telcos, he said, but agains the likes of Uber and Airnbnb. Telstra's therefore going to use those …

Telstra's CRM system breached competition undertaking: ACCC

IT integration isn't easy. Just ask Australia's dominant carrier Telstra, whose customer information system accidentally provided a ladder over the “Chinese walls” supposed to keep wholesale information out of the hands of its retail business. That information emerged in the regular Structural Separation Undertaking (SSU) …

Create a news alert about telstra, or find more stories about telstra.

Biting the hand that feeds IT © 1998–2018