Articles about telstra

Telstra reveals radical restructure plan

Australia's dominant telco, Telstra, will cut 8,000 jobs, flatten its structure by slicing up to four layers of management, turn 1,800 consumer products into 20 (with a similar reduction in the number of enterprise products later), and put its infrastructure into a separate division that could be sold off in the future. …
Australia with ethernet cable

Telstra's mobile networks go TOESUP* in national outage

Updated Telstra's mobile network experienced a nationwide outage on Monday morning, May 21st, 2018. For a while, according to some media reports, the carrier's outage reporter was also down, but at the time of writing it was working well enough to identify local outages, report that the cause is under investigation, and advise that …
Burning AU$100

NBN dragging Telstra down, carrier wants 5G to haul it up again

Australia's National Broadband Network (NBN) continues to white-ant the business of dominant local carrier Telstra, which yesterday cut its earnings guidance yesterday. It's hardly good news for the company building the NBN, nbn™, because while Telstra added 38,000 subs in the third quarter of 2018, what those users are …
Australian cloud

Telstra warns cloud customers they’re at risk of malware or worse

UPDATE Telstra has advised users of its cloud who run self-managed resources that their “internet facing servers are potentially vulnerable to malware or other malicious activity.” The company says that it spotted a weakness in its service on May 4th and is now telling users to “delete or disable” the “TOPS or TIRC account on your …
Simon Sharwood, 11 May 2018
Telstra from Shutterstock

Collateral carnage as ZTE sanctions see Australia’s top telco dump mobe-maker

Australia’s largest and dominant telco, Telstra, has stopped selling the ZTE devices it sold under its own brand. Telstra blamed US sanctions recently imposed on ZTE that prevent the Chinese mobe-maker from acquiring parts made by US companies. ZTE halted its production lines as a result, saying that it just can’t build …
Simon Sharwood, 10 May 2018
Shutterstock pickpocket

Court sends Telstra a truly premium bill, for AU$10 MEEELLION

In March, Telstra acquiesced to allegations from Australia's competition regulator that it was helping scammers load up unwanted services on customers' mobile bills. Now, the carrier is counting the cost of its Premium Direct Billing SNAFU: the Federal Court has handed the carrier an AU$10 million fine. The action was brought …
Selection of Australian banknotes

ACCC clamping down on Premium Billing Direct payments

Telstra's latest run-in with Australia's competition regulator has seen the nation's dominant carrier confess to scamming up to 100,000 customers through premium services to which they did not consent. At issue is the misuse of Telstra's premium direct billing (PDB) service, which allowed customers to have content billed to …
Telstra from Shutterstock

Telstra: Don't expect HFC NBN sales to resume before July

Telstra has no inside information on when nbn™ will end its moratorium on new HFC conections. CEO Andy Penn made that observation after presenting Telstra's latest half-year results. The most he was prepared to say was that "we would not expect any recommencement … in the current financial year." He said beyond what nbn™ CEO …
Telstra from Shutterstock

If you're big enough, Cisco will cook you a private software SKU

Vulture South last week spotted an oddity in this Cisco end of sale announcement for “Cisco Select UCS Server Accessories”. Way down the page are a couple of products bearing the name “Telstra” - that's Telstra as in Australia's dominant telco. The two products are called “Telstra Custom - 10 x (MapR-Conf-Hadoop, DB-AddOn, …
Simon Sharwood, 19 Nov 2017
NBN

nbn™ to ISPs: share your speeds or we'll share 'em for you

NBN Week Australia's National Broadband Network “speed scandal” was in the news again last week, as nbn™, the company building and operating the network, suggested it should publish its internal speed data to resolve the issue. Last week, Telstra 'fessed up that it can't always deliver the speeds it advertises, blaming nbn™ for …
NBN truck side with First Aid sticker

Telstra drops nbn™ in it as it wears compo for broadband speed ads

Telstra has all-but-blamed nbn™, the company building and operating Australia's national broadband network (NBN), for having to compensate customers who can't experience broadband speeds the carrier advertised. Telstra will compensate 42,000 customers after the Australian Competition and Consumer Commission (ACCC) took it to …
AFL website ad for streaming live games

Telstra said its 7-incher was really an 11-incher, left customers frustrated, unsatisfied

Telstra's been forced to refund users of its live Australian Rules Football streaming service, after promising a hefty 11-inch experience but delivering a less-exciting seven-inch screen. The refund's been ordered by the Australian Competition and Consumer Commission (ACCC) in response to complaints about the Official Live App …
Simon Sharwood, 22 Oct 2017
Telstra from Shutterstock

Audit office finds Telstra's universal services were good politics, bad deals

Australia's National Audit Office (ANAO) says Telstra isn't delivering value for money under contracts it won to deliver subsidised telecommunications services in remote areas under the nation's universal service obligation (ISO) program. The ANAO was briefed to look into how universal services are funded and delivered, and …
NBN Logo

Australian telcos promise to be better NBN helpers

Faced with an escalating crisis of consumer dissatisfaction over the National Broadband Network rollout, the federal government called an all-hands meeting in Canberra at which everybody promised to do better. No, really. In an environment so toxic the Australian Competition and Consumer Commission is reiterating its decade- …
telstra logo on public phone edith falls NT

Following flat financials, Telstra pins hopes on NBN renegotiation

Expect more layoffs at Telstra, happening faster: in response to the changes wrought by the National Broadband Network on its business, Australia's colossal carrier has decided to bring forward its cost-cutting programs by a year. The announcement, that Telstra's previously-announced productivity target of AU$1 billion would …
Parliament House Canberra

Who botched Oz cancer registry rollout? Pretty much everybody

Australia's derailed outsourcing of its National Cancer Registry is the latest project red-flagged by the Australian National Audit Office. The audit, released yesterday, reaches the seemingly-contradictory conclusions that the Department of Health's management of the tender was effective and achieved value for money; but that …

Telstra to hang up on 1,400 more workers

Telstra will shed 1,400 or more jobs to make up for revenue gaps looming as the National Broadband Network rollout continues. While the carrier will be paid AU$11 billion by network-builder nbn™, it will inevitably lose wholesale income from network migration to the government network. The NBN's effect on Telstra's retail …

Kiwi cable goes live, and it's nowhere near a volcano

An NZ$100 million submarine cable has given New Zealanders a bit more diversity in their connections to the outside world. Even more than Australians, Kiwis are afflicted with restricted Internet connectivity and diversity, with only the Southern Cross Cable Network linking the nation directly to the US and to Australia. …

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