Articles about telstra

Selection of Australian banknotes

ACCC clamping down on Premium Billing Direct payments

Telstra's latest run-in with Australia's competition regulator has seen the nation's dominant carrier confess to scamming up to 100,000 customers through premium services to which they did not consent. At issue is the misuse of Telstra's premium direct billing (PDB) service, which allowed customers to have content billed to …
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Telstra: Don't expect HFC NBN sales to resume before July

Telstra has no inside information on when nbn™ will end its moratorium on new HFC conections. CEO Andy Penn made that observation after presenting Telstra's latest half-year results. The most he was prepared to say was that "we would not expect any recommencement … in the current financial year." He said beyond what nbn™ CEO …
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If you're big enough, Cisco will cook you a private software SKU

Vulture South last week spotted an oddity in this Cisco end of sale announcement for “Cisco Select UCS Server Accessories”. Way down the page are a couple of products bearing the name “Telstra” - that's Telstra as in Australia's dominant telco. The two products are called “Telstra Custom - 10 x (MapR-Conf-Hadoop, DB-AddOn, …
Simon Sharwood, 19 Nov 2017

nbn™ to ISPs: share your speeds or we'll share 'em for you

NBN Week Australia's National Broadband Network “speed scandal” was in the news again last week, as nbn™, the company building and operating the network, suggested it should publish its internal speed data to resolve the issue. Last week, Telstra 'fessed up that it can't always deliver the speeds it advertises, blaming nbn™ for …
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Telstra drops nbn™ in it as it wears compo for broadband speed ads

Telstra has all-but-blamed nbn™, the company building and operating Australia's national broadband network (NBN), for having to compensate customers who can't experience broadband speeds the carrier advertised. Telstra will compensate 42,000 customers after the Australian Competition and Consumer Commission (ACCC) took it to …
AFL website ad for streaming live games

Telstra said its 7-incher was really an 11-incher, left customers frustrated, unsatisfied

Telstra's been forced to refund users of its live Australian Rules Football streaming service, after promising a hefty 11-inch experience but delivering a less-exciting seven-inch screen. The refund's been ordered by the Australian Competition and Consumer Commission (ACCC) in response to complaints about the Official Live App …
Simon Sharwood, 22 Oct 2017
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Audit office finds Telstra's universal services were good politics, bad deals

Australia's National Audit Office (ANAO) says Telstra isn't delivering value for money under contracts it won to deliver subsidised telecommunications services in remote areas under the nation's universal service obligation (ISO) program. The ANAO was briefed to look into how universal services are funded and delivered, and …
NBN Logo

Australian telcos promise to be better NBN helpers

Faced with an escalating crisis of consumer dissatisfaction over the National Broadband Network rollout, the federal government called an all-hands meeting in Canberra at which everybody promised to do better. No, really. In an environment so toxic the Australian Competition and Consumer Commission is reiterating its decade- …
telstra logo on public phone edith falls NT

Following flat financials, Telstra pins hopes on NBN renegotiation

Expect more layoffs at Telstra, happening faster: in response to the changes wrought by the National Broadband Network on its business, Australia's colossal carrier has decided to bring forward its cost-cutting programs by a year. The announcement, that Telstra's previously-announced productivity target of AU$1 billion would …
Parliament House Canberra

Who botched Oz cancer registry rollout? Pretty much everybody

Australia's derailed outsourcing of its National Cancer Registry is the latest project red-flagged by the Australian National Audit Office. The audit, released yesterday, reaches the seemingly-contradictory conclusions that the Department of Health's management of the tender was effective and achieved value for money; but that …

Telstra to hang up on 1,400 more workers

Telstra will shed 1,400 or more jobs to make up for revenue gaps looming as the National Broadband Network rollout continues. While the carrier will be paid AU$11 billion by network-builder nbn™, it will inevitably lose wholesale income from network migration to the government network. The NBN's effect on Telstra's retail …

Kiwi cable goes live, and it's nowhere near a volcano

An NZ$100 million submarine cable has given New Zealanders a bit more diversity in their connections to the outside world. Even more than Australians, Kiwis are afflicted with restricted Internet connectivity and diversity, with only the Southern Cross Cable Network linking the nation directly to the US and to Australia. …

Court smacks Telstra over wholesale pricing

Australia's Australian Competition and Consumer Commission (ACCC) is crowing today after the nation's Federal Court agreed with its ruling on how much dominant telco Telstra can charge for wholesale services on its fixed line networks. In 2015 the Commission decreed that Telstra must cut wholesale prices by 9.4 per cent. The …
Simon Sharwood, 28 Mar 2017
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Telstra wants civil litigants to pay up front for access to metadata

Telstra has put a new wrinkle on Australia's simmering data retention debate by suggesting that it charges for access to retained telecommunications sought by civil litigants. The suggestion is found in Telstra's submission to the government inquiry into whether retained telecommunications data should be made available in …
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Telstra is filthy about being barred from spectrum auction

Australia's dominant carrier Telstra has expressed its displeasure with yesterday's decision to exclude it from an auction for some useful-for-4G spectrum in the 700MHz bands, in the name of enhancing competition. “We are disappointed with the decision to limit how much spectrum any party can hold in the 700 MHz band,” a Big T …
Simon Sharwood, 14 Dec 2016
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Telstra effectively barred from 700 MHz spectrum auction to boost rivals

Australia's communications minister Mitch Fifield has put a price on Australian Reg readers' heads: a lousy dollar and twenty five cents. That's the price would-be-bidders will need as table stakes in the forthcoming auction for Australia's 700 MHz spectrum, which has set that sum as the per-MHz, per-head price for the slice …
Simon Sharwood, 14 Dec 2016
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Australia's universal telco service obligation's day is done

Australia's Productivity Commission (PC) has suggested the nation can probably scrap the telecommunications universal service obligation (TUSO) that requires every Australian be provided with a telephone connection. The base reason for the suggestion, contained in a draft report (PDF), is that the TUSO was designed for a time …

Telecoms Ombudsman praises nbn™ for growing connections faster than complaints

Australia's Telecommunications Industry Ombudsman has praised nbn™, the entity building and operating Australia's National Broadband Network (NBN), for an increasing number of complaints about the network. That may sound counter-intuitive, but the Ombudsman says “It is positive that the rate of growth in the number of active …
Simon Sharwood, 17 Nov 2016

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