Articles about rbs

RBS sharpens axe again: 900 IT jobs to go by 2020

The Royal Bank of Scotland is planning to show 40 per cent of its London-based IT staff the door by 2020, according to Unite the union. The mostly taxpayer-owned bank is also preparing to cut contractor numbers by 65 per cent, the union said. The announcement would mean around 650 permanent staff and 230 contractors could …
Rebecca Hill, 15 Aug 2017
Woman uses card reader at coffeee shop. Photo by Shutterstock

RBS debit card payments have gone utterly TITSUP

The Royal Bank of Scotland's debit card system has suffered a TITSUP, that is, total inability to support usual payments. NatWest has acknowledged the issue, telling complainants: "We're aware of some issues with Debit Card Payments, and are working hard to fix them. Sorry and thanks for your patience." We're aware of some …

Natwest online payments go down

Customers at Blighty's high-street bank Natwest have been struggling to make online payments this afternoon. One customer got in touch to report that a NatWest web-chat support person today told them: "We are currently experiencing issues with online banking, particularly making payments to new and existing payees on your …
Kat Hall, 28 Sep 2016
Angry businesswoman shouting on phone in office. Image via Shutterstock

RBS and Natwest online banking goes titsup

Updated Customers of RBS and Natwest have complained they are unable to access their online banking accounts. Issues appeared to begin this morning, with the bank yet to release an official statement about the problem. However, it told one customer in response to a tweet that its "tech team are investigating the issue as a matter of …
Kat Hall, 15 Jan 2016

RBS promises 'safe, secure, confidential' info-sharing on Facebook at Work

RBS has inked a deal with Facebook to allow its 100,000 bank employees to use the free content ad network's Facebook at Work product. Financial details of the agreement were not disclosed by the companies. The bank's surprise decision to opt for a service that is still in its infancy will no doubt raise eyebrows among some, …
Kelly Fiveash, 26 Oct 2015
Kitten on the run

RBS sticks it to customers once again as IT woes continue

RBS customers are continuing feel the fall-out from the bank's IT disaster last week which led to 600,000 customer transactions going missing, The Register can reveal. While outstanding payments now appear to have been restored to users' accounts, some customers are reporting on-going issues when attempting to switch from RBS …
Kat Hall, 23 Jun 2015
atm_teaser_648

It's OK – this was an entirely NEW type of cockup, says RBS

The NatWest and RBS IT cock-up that caused 600,000 transactions to go missing this week was entirely unrelated to the 2012 mega IT cock-up, the bank has said in an not-too-reassuring update. In a webcast about the Royal Bank of Scotland's IT strategy today, Simon McNamara, chief administrative officer, said: "It is different …
Kat Hall, 18 Jun 2015

NatWest IT cock-up sees 600,000 transactions go 'missing'

NatWest customers have been informed that 600,000 transactions have gone missing, the latest debacle facing the IT gaffe-prone bank. On its Twitter profile this morning the bank, which is part of the Royal Bank of Scotland, said: "Some customer payments are missing this morning, and we are investigating as a matter of urgency …
Kat Hall, 17 Jun 2015

NatWest and RBS' mobile banking apps go TITSUP

UPDATE RBS and NatWest customers have been left unable to access their accounts via the banks' mobile apps. In an identically-worded tweet both banks said this morning: "We're sorry if you're having trouble getting into Mobile Banking, we're working hard to resolve the issue. Thank you for your patience." NatWest and RBS are …
Kat Hall, 20 Apr 2015
Bank vault

Banks defend integrity of passcode-less TouchID login

Royal Bank of Scotland and NatWest have played down claims by a security researcher that their new Touch ID banking login feature might be circumvented, arguing the hack would only be possible with jail-broken iPhones — the use of which is not recommended. Last month, RBS and NatWest became the first UK-based banks to offer …
John Leyden, 19 Mar 2015
Regina Egbert, El Reg's virtual news anchor

NOW! It's news to us at Vulture Central

Vid Youtube Video The Reg serves up the highlights of this week with consummate ovoid avatar Regina Eggbert. This week, Regina fills us in on what's new with wearables, RBS's costly regulatory rap for 2012's massive IT meltdown and the crowdfunded British mission to the Moon. If you want more on this week's stories, click here, …

Giant bank IT cockup of 2012 'could have brought down ENTIRE financial system'

RBS, Natwest and Ulster Bank have today been hit with a £56m fine from regulators for their IT meltdowns in 2012. They received a £14m smack from the Bank of England's Prudential Regulation Authority and a £42m penalty from the FCA. The PRA said the IT incident could have threatened the safety of the banks and "in extremis" …
Kat Hall, 20 Nov 2014
Euro notes

RBS's Ulster Bank whacked with enormous IT cock-up fine

RBS-owned Ulster Bank has been whacked with a €3.5m (£2.75m) fine for the IT outsourcing cock-up that affected RBS customers in 2012. The incident resulted in around 600,000 customers being deprived of basic banking services over a 28 day-period during June and July 2012, said the Central Bank of Ireland (CBI). The fine is …
Kat Hall, 12 Nov 2014

RBS faces BIGGEST ever fine for THAT huge IT meltdown – leak

The UK's Financial Conduct Authority (FCA) is reportedly preparing to levy its biggest fine yet against Royal Bank of Scotland (RBS) Group over the bank's almighty computer meltdown two years ago. Sources at the FCA told Sky News that the fine would be "several tens of millions of pounds," although the state-backed banking …
Iain Thomson, 5 Nov 2014

RBS Group hopes £750m IT shakeup splurge will prevent next bank mainframe meltdown

RBS Group has spent £750m overhauling its IT – which includes replacing the systems at the heart of its mainframe mega-meltdown in 2012. The banking giant has established three separate batch schedulers to process transactions at NatWest, Ulster Bank Northern Ireland, and Ulster Bank Republic of Ireland. It's hoped this will …
Gavin Clarke, 6 May 2014
hands waving dollar bills in the air

Apple: 'Court-appointed antitrust regulator is taking advantage of us'

Quotw This was the week when Amazon announced its plans to build a drone army to deliver parcels around the United States... well, to people within a 10-mile radius of a warehouse anyway. The scheme has a number of issues against it - legality, distance and weight problems, etc - although the drones being shot down by thieves isn't …

Oh no, RBS has gone titsup again... but is it JUST BAD LUCK?

Storagebod And here we go again, another IT systems failure at RBS. RBS appears to have been having a remarkable run of high-profile core-system failures, but I suspect that it has been rather unlucky or at least everyone else has been lucky. Ross McEwan, the new chief executive of RBS admitted to us in a canned statement that "decades …
StorageBod, 5 Dec 2013

RBS MELTDOWN LATEST: 'We'll be the bank we should be ... next YEAR maybe'

RBS Banking Group is still refusing to say what went wrong with IT systems in its third major outage in less than two years, despite the fact that customers are still facing problems with their accounts today. In a mea culpa statement, chief exec Ross McEwan said that the systems failure on Cyber Monday was "unacceptable" and …

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