Articles about outsourcing

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Outsourcers blamed for cocking up programmes at one in three big firms

Outsourcers are to blame for causing major disruptions at one in three major UK companies over the last three years, according to research by consultancy firm Deloitte. The global survey, which included the responses of 107 UK companies across different sectors, also found that 80 per cent of UK companies are dependent on …
Kat Hall, 6 Apr 2017
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Lloyds Banking Group axing hundreds of jobs again

Lloyds Banking Group is throwing more UK techies overboard ahead of the big outsourcing deal with a “single strategic partner” that El Reg previously revealed was IBM. In a letter to the workforce, LBG group CIO Morteza Mahjour said there were changes across five areas of the function that reported to him, including the Chief …
Paul Kunert, 24 Mar 2017
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MP brands 1,600 CSC layoffs as the 'worst excesses of capitalism'

The British government must wake up to service delivery implications of the latest mega-layoff scheming at CSC given the number of sensitive public sector contracts held, and work with the business and others to "root out the worst excesses of capitalism". Or so Toby Perkins, Labour MP for Chesterfield, argued during a House …
Paul Kunert, 6 Mar 2017
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Blighty floods with techies' tears as Capita boss Parker quits

Capita chief Andy Parker is stepping off the executive merry-go-round after the little loved outsourcing company today reported financial results that showed a crash in profits - the worst in its corporate history. The London-listed business told the City that costs related to contract delays and weak trade in the technology …
Paul Kunert, 2 Mar 2017
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Unite: CSC UK set for 'jobs massacre' as 1,101 heads put on chopping block

Sickly outsourcing titan CSC UK is strapping another 1,101 staff to the employment catapult to be hurled out of the organisation between March and September, according to Unite the union. In a newsletter to members - seen by us - the union claimed it was “time to fight” the pending “massacre” of jobs “across most areas of the …
Paul Kunert, 25 Jan 2017
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Outage-hit Lloyds Bank in talks to outsource data centres to IBM

Exclusive In the week that Lloyds Banking Group suffered multiple outages, it has emerged the UK financial giant is negotiating to outsource management of its bit barns to IBM Global Business Services. Online services were interrupted on Wednesday and Thursday by unspecified technical glitches that prevented people from logging into …
Paul Kunert, 13 Jan 2017

Disney sued in race row: Axed IT workers claim jobs went to H-1B hires

Thirty former IT staffers at Disney, who were replaced by foreign H-1B recruits, are now suing their ex-employer for alleged racial discrimination. Court papers, filed on Disney's home turf in Orlando, Florida, state that in October 2014, the Mickey Mouse operation told 250 or so technicians that they were being laid off and …
Iain Thomson, 14 Dec 2016
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Barnet Council: Outsourcing deal with Capita has 'performance issues'

Barnet council's controversial £322m 10-year outsourcing deal is plagued by a number "performance issues" particularly within IT - but has also yielded "significant savings" since 2013, according to a report. The borough's chiefs have reviewed the Customer and Support Group (CSG) contract handed to Capita and concluded it has …
Kat Hall, 21 Nov 2016
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IT outsourcing is soooo passé, says outsourcing giant Fujitsu

Traditional IT outsourcing has "had its heyday", chief technology officer Joseph Reger of traditional-IT-outsourcer-turned-wannabe-digital-upstart Fujitsu has said. Speaking to The Register at the Fujitsu Forum trade event in Munich, he said: "I don't think it's had its day completely yet, because that means it would not be a …
Kat Hall, 16 Nov 2016
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Are you sure you want to outsource IT? Yes/No. Check this box to accept Ts&Cs

Migrating to an outsourced IT service including cloud is a great opportunity to outsource responsibility for IT and employees while simultaneously increasing efficiency and decreasing cost. At least, that’s the theory. The reality can be a lot more sobering. The SSP outage should serve as a reminder that while cloud can be …
Frank Jennings, 21 Sep 2016
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Capita was always going to axe staff under Project Vincent – sources

Capita was always going to axe staff working in the outsourced O2 call centre under an initiative code-named Project Vincent once the two-year TUPE agreement period was over. Or so claimed employees that headed into Capita’s office in Glasgow, Scotland, today knowing it will be their last – still at least they won’t have to …
Paul Kunert, 29 Jul 2016
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The BBC flashes £560m ICT deal at hungry tech suppliers

The BBC has once again opened its wallet and is enticing suppliers to bid for a £560m ICT and hosting contract – part of its plans to replace its mega £2bn Atos contract. Over the next eight years it expects to splash between £400m and £560m on the deal, via a "single contracting entity" for end user compute services, hosting …
Kat Hall, 5 Apr 2016
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British Airways, IT staff job cuts, an outsourcing biz ... you get the point

Techies working at British Airways are staging a protest at the airline's corporate HQ over plans to outsource and offshore work to Tata Consultancy Services. According to the GMB trade union, which is organising a 15-minute walk from the corporation’s head office in West London to a local hotel on 29 February, all 900 of BA’s …
Paul Kunert, 25 Feb 2016

Volvo offloads IT biz to HCL, then outsources own IT to.... HCL

Swedish battering ram truck maker Volvo has offloaded its external IT business to HCL Technologies for around SEK 900m and signed a deal with the Indian outsourcing monster to overhaul its apps and plumbing. The deal, first outlined in a letter of intent written by the companies in October, will see roughly 2,500 techies …
Paul Kunert, 16 Feb 2016
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Uni of Manchester IT director resigns after chopping 68 people

The University of Manchester's director of IT, Gerry Pennell, has resigned after three years in the role – with no explanation as to why. Former employees say that 56-year-old Pennell leaves the British uni with a severely understaffed IT services department: 68 jobs were axed in 2015, with the last of those having finally …
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Hewlett Packard Enterprise axing services techies again

Hewlett Packard Enterprise is ditching techies at its Lytham site who provide infrastructure services for public sector clients, including the Department for Work & Pensions. According to the Public & Commercial Services (PCS) union, HPE has put 166 employees in the infrastructure technology outsourcing business at risk of …
Paul Kunert, 28 Jan 2016
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Met Police: Yes, outsourcing IT to Steria has 'risks'

The deputy commissioner of the Met Police, Craig Mackey, has acknowledged that the force's IT strategy, which includes slashing jobs in a mega outsourcing deal with Steria, is not without risk. Last year the Metropolitan Police announced it was cutting hundreds of jobs in a 10-year £216m mega deal with Sopra Steria, a cross- …
Kat Hall, 27 Jan 2016
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Kent Council cheerily flings about £100m at managed services bods

Kent County Council and two other local authorities are on a mission to splash between £50m and £100m on a mega outsourcing gig with managed services providers. The four-year contract is to be awarded to five suppliers for "the outsourcing of day-to-day management responsibilities and functions" and is part of council plans to …
Kat Hall, 22 Jan 2016

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