Articles about outage

Google's robo-CTRL-ALT-DEL failed, hung networks and Compute Engine for 90 minutes

Chalk up another one for good old humans: Google's admitted that an automation failure was the root cause of a 93-minute outage of its Compute Engine in the us-central1 and europe-west3 zones of its cloud on January 18th, 2018. Google's classified the outage as a "network programming failure" and said autoscaler didn't do its …
Simon Sharwood, 19 Feb 2018

Winter Olympics website downed by cyber attack

Updated The Pyeongchang 2018 Winter Olympics' website went down just before the event's Friday opening ceremony in South Korea, thanks to a cyber-attack, and stayed down for about 12 hours. The outage left users unable to print tickets or view information about the games. Some networks around the games venues also went down. …
Simon Sharwood, 11 Feb 2018
Old people

Oh FNZ, Aviva! System back up, still trudging through queries backlog

Aviva's shiny new online pension system has had a very senior moment that caused difficulties with processing payments, running quotations, accessing valuations or accepting new applications. Customers contacted El Reg to talk about the web-based wobbles, and had more success reaching our editorial department than they've had …
Paul Kunert, 7 Feb 2018

Can't login to Skype? You're not alone. Chat app's been a bit crap for five days now

A bunch of Skype users are unhappy that they're been unable to sign into the VoIP service for several days. The yakkity-yak app has fallen flat since January 24, leaving a number of punters with two-factor authentication enabled unable to get back into the software after signing out. "Skype users who are signed in are not …
Shaun Nichols, 29 Jan 2018

UK infrastructure firms to face £17m fine if their cybersecurity sucks

Infrastructure firms could face fines of up to £17m if they do not have adequate cybersecurity measures in place, the UK government has announced today. The plans follow proposals earlier this year from the Department for Digital, Culture, Media and Sport intended to comply with the EU Network and Information Systems (NIS) …
Kat Hall, 29 Jan 2018
The Doctor from Star Trek: Voyager

NHS outages KO Welsh GP services and Manchester A&E

A data centre glitch has left doctors in Wales unable to access their patients’ details – while a similar outage in Manchester, England, has placed severe strain on hospitals’ accident and emergency departments. Dr Alan Woodall, chairman of GP Survival UK who works from a surgery in Montgomeryshire, mid-Wales, told the Beeb: " …
Gareth Corfield, 24 Jan 2018
Poster for the movie Cable Guy. Copyright:  Columbia Pictures Corporation,

Pickaxe chops cable, KOs UKFast data centre

Manchester workmen were blamed for knocking out hosting business UKFast's data centre today, after it seems some hapless bod cut a cable with a pickaxe. According to the Brit firm's status page, the problem arose this morning at 11am, affecting its MANOC 5 data centre. The incoming mains supply was lost to the site and …
Kat Hall, 12 Dec 2017

OVH goes TITSUP again while trying to fix its last TITSUP

European web hosting outfit OVH has reported its second major outage and Total Inability To Support Usual Performance* in a month and admitted the new outage was caused by its attempts to fix the cause of the last one. OVH's attributed its November outages to power problems and cable cuts. But this incident notice filed by …

Nationwide UK web bank and app take unscheduled nap

Updated Nationwide UK’s online presence is anything but this morning, what with an unspecified tech infrastructure glitch that has prevented customers across Blighty from logging into their accounts or using ATMs. Sorry, Internet Banking & the Banking app are currently unavailable. We’re working to get them back up and running ASAP. …
Paul Kunert, 4 Dec 2017

Adobe dis-Connect: Corp collab service has been knackered for days

Customers of online web conference meeting service Adobe Connect have been unable or have struggled to access the collaboration tool for several days. A reader writes in to tell El Reg the Adobe Connect service has been out of commission for him since this weekend with a number of users unable to connect to the service. " …
Shaun Nichols, 15 Nov 2017
Lloyd's Horse logo on building

Black Horse Down, we repeat... yes, Lloyds Bank, again

Customers of Lloyds Banking Group banks and TSB have been shut out of their online banking this afternoon. This is the second time this month they've been kicked off. At the start of the year, the UK-based group fell victim to a DDoS that led to a two-day outage, and there have been several more glitches since then. Hundreds …
Andrew Silver, 15 Nov 2017

OVH data centres go TITSUP: Power supply blunders blamed

Updated Power outages have brought some OVH data centres to their knees, and unspecified issues have broken optical cable routing in Europe. OVH boasts it is used by "155 out of the 1000 largest European companies," and "20 out of the 500 largest international companies." According to the outage monitoring service downdetector.com, …
Andrew Silver, 9 Nov 2017
Thumbs down frownining emoticon

Frowns all round as Smile and Co-op online banking goes down

The online services for the Co-operative Bank and its digital-only arm Smile are both out of action. Users have been complaining about outages since 8.40am this morning, with hundreds of reports on DownDetector and multiple angry tweets aimed at the banks. Hello @bankwithsmile the website is saying there are technical …
Rebecca Hill, 6 Nov 2017
Lloyd's Horse logo on building

Black Horse Down: Lloyds Banking Group goes TITSUP*

Lloyds Bank, Halifax and Bank of Scotland’s online and mobile banking services have all gone down this morning, leaving a trail of angry customers in their wake. According to DownDetector, the major problems started as early as 9.40am on Thursday morning, with more than 2,000 reports coming in across all three banks. Hundreds …
Rebecca Hill, 2 Nov 2017

SendGrid services are down and out of action

Anyone wanting to log in or sign up to cloud-based email marketing service SendGrid is out of luck as an unspecificed glitch has taken its services offline. At 0051 PDT (0851 BST), the firm said in a status update, "We are currently investigating reports of intermittent availability of our login and sign up pages. We apologise …
Andrew Silver, 16 Oct 2017

Outage at EE wrecks voice calls across the UK

EE customers have been hit with a nationwide outage, with many unable to make calls this morning. According to monitoring site Down Detector, the problem first emerged around 8am this morning. Customers in London and the South East appear to have been hit the hardest. But folk were also reporting problems in Blackpool, …
Kat Hall, 10 Oct 2017
Man closes his eyes and crosses fingers

Frustrated Britons struggle to locate their packages: Royal Mail tracker smacked

Updated Certain Royal Mail customers have not been able to pin down the location of their packages today. Since around 800 UTC, about a hundred people have taken to downdetector to report issues with the missive-sniffing checker on its website. For certain reference numbers, the tracking system currently says: "There has been an …
Andrew Silver, 9 Oct 2017

Azure fell over for 7 hours in Europe because someone accidentally set off the fire extinguishers

Microsoft has explained how a cascading series of cockups left some of its Northern European Azure customers without access to services for nearly seven hours. On September 29, the sounds of "Sacré bleu!" "Scheisse!" and "What are the bastards up to now?" were, we're guessing, heard from Redmond's Euro clients after key …
Iain Thomson, 3 Oct 2017

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