Articles about optus

Telstra copper in broken pit

Optus to refund NBN customers for slow connections

Optus has become the second Australian carrier to announce refunds for customers unable to get decent National Broadband Network connections. Under pressure from the Australian Competition and Consumer Commission (ACCC), Telstra in November 'fessed up that performance on the NBN didn't match its advertising and said it would …
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Australian telcos promise to be better NBN helpers

Faced with an escalating crisis of consumer dissatisfaction over the National Broadband Network rollout, the federal government called an all-hands meeting in Canberra at which everybody promised to do better. No, really. In an environment so toxic the Australian Competition and Consumer Commission is reiterating its decade- …
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Up Wolf Creek without a signal: outback cable cut disconnects top end TPG, Optus customers

A cut to a Nextgen Networks fibre is cutting off Northern Territory Optus and TPG customers north of Katherine. Since TPG also owns the iiNet and Internode brands, customers of those service providers are also affected. iiNet identifies the start of the outage as yesterday on its status page, 4:19 pm Western Standard Time. At …
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Telecoms Ombudsman praises nbn™ for growing connections faster than complaints

Australia's Telecommunications Industry Ombudsman has praised nbn™, the entity building and operating Australia's National Broadband Network (NBN), for an increasing number of complaints about the network. That may sound counter-intuitive, but the Ombudsman says “It is positive that the rate of growth in the number of active …
Simon Sharwood, 17 Nov 2016
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nbn™ dumps Optus HFC, will use fibre to the kerb for ≈700k sites

nbn™, the entity building and operating Australia's national broadband network (NBN) has announced it will overbuild part of the hybrid fibre-coax network it acquired from Optus. When nbn™ bought the Optus network it proclaimed that doing so “will hasten the rollout of the National Broadband Network … and enable us to complete …
Simon Sharwood, 28 Sep 2016
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ACCC mulls regulating roaming charges

The Australian Competition and Consumer Commission (ACCC) has sparked a Telstra-Optus love-in by looking into whether mobile roaming should be a regulated service. The regulator has announced a “declaration inquiry” into roaming. If the inquiry led to a declaration, it would mean domestic roaming charges (that is, when a user …
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Optus patches crap credential cock-up in cable modems

Optus has patched a vulnerability in its popular routers that allowed attackers to change administrative passwords without knowing the existing logins. The flaw, reported by The Register, exists in the CG3000v2 cable modem and means attackers could type anything into the current password field to change the code to one of …
Darren Pauli, 4 Apr 2016

Another week, another leak: is morale that low in Australia's NBN?

The company building Australia's National Broadband Network (NBN) is once again denying the veracity of a leaked document. This time, the leak to Fairfax Media says nbnTM “quietly” trialled technology to make fibre-to-the-premises installations cheaper. That information is, in itself, completely unsurprising. Looking for ways …
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Optus to provide comms to Australia's offshore detention centres

Singtel's Australian arm, Optus, has won a three-year, AU$115-million deal to provide “end-to-end telecommunications and managed IT services” to Australia's Department of Immigration and Border Protection.” Upon receiving news of the contract win, Vulture South asked Optus if it Australia's offshore immigration detention centres …
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Optus kicks off WiFi calling in Australia

Optus has become the first Australian carrier to make the jump: it's launched a WiFi calling app to let users make calls when they can't get a 3G/4G signal. The company has launched its snappily-named WiFi Talk app, which like Skype lets users have conversations and send text messages over a handy wireless LAN connection. …
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Optus tells Department of Comms to sit down and shut up

The relationship between the Australian government and the telco sector continues to deteriorate, with more carriers pushing back against Canberra's micro-management of their operations, with both industry regulation and security reforms as ongoing battlegrounds. Optus is the latest to raise its voice against the Department of …
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Regulator okays Optus exit from HFC network

The deal between nbnTM and Optus has taken another step towards regulatory approval, with the Australian Competition and Consumer Commission (ACCC) issuing a draft decision to let the deal go ahead. The two carriers have been waiting since December 2014 for the rubber-stamp. The deal will progressively transfer elements of …
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Optus plans to skim the cream off the cloud

Margins in the cloud are rubbish: when you're selling servers for cents, there's precious little left for the bottom line. But Australia's second-largest telco Optus looks to be smart enough to have figured that out and devise a strategy that instead lets it go for the richest, most-monied parts of the cloud. The strategy was …
Simon Sharwood, 27 May 2015

No, Optus: don't try US-style net neutrality arguments in Oz

Netflix has ignited the Internet neutrality debate in Australia, something that was previously not a major issue in the nation. The odd structure of Australia's Internet (compared to America's, at least) has long been criticised. Too few international links in too few hands makes connectivity to the US relatively expensive, …
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Optus fires up Azure clone for Australia

Australia's second-largest telco, Optus, has hopped aboard Microsoft's cloudwagon by flicking the switch on its own Azure service. The Optus Managed Cloud has been given the Azure Pack treatment, meaning Optus is now a member of the Microsoft Cloud OS Network of providers that can offer cloud based on Microsoft's platform. …
Simon Sharwood, 20 Apr 2015
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Thanks for the data retention, tech sector

While Australians wring their hands over data retention, let's also remember the tech sector's abject failure to influence politics in the seven years the debate's been running here. The sector, from start-ups to international giants, merely continued its long run of failing to get what it wanted from Australian politics – a …

Optus must hire checkbox champion after epic router, voicemail borking

Optus has escaped a financial penalty imposed Australia's privacy boss and instead must review its internal security measures after it shipped hundreds of thousands of routers with open internet ports and default credentials, opened voice mails, and marked public scores of private phone numbers. The order billed as an ' …
Darren Pauli, 27 Mar 2015
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Optus to close its Zoo and shutter Optus Now app

Australian mobile carrier Optus has announced it will close its Zoo website, mobile site and Optus Now app, and replace them with “ an alternative content store to be available from 27 March”. Zoo offers a news portal of sorts, plus webmail and paid music, games and e-book downloads. The Optus Now app crammed that content into …

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