Articles about on-call

PC survived lightning strike thanks to a good kicking

ON-CALL The sun came up, the world kept turning, another Friday rolled around and so, therefore, did another edition of On-Call, The Register's weekly recount of readers' reminiscences about odd jobs. This week we'll start with “Frank”, who told us about the time a client called with news of a PC gone TITSUP* after a lightning strike …
Simon Sharwood, 31 Mar 2017
Squirrel

Squirrel sinks teeth into SAN cabling, drives Netadmin nuts

On-Call Ooh! Friday is here! This means it's time for On-Call, in which El Reg acknowledges that misery loves company by sharing stories of jobs gone awry. This week, meet “Allan” who used to work in a place where the server room “had a glass panel wall with a view into the main operations area." "This was sometimes handy," Allan …
Simon Sharwood, 24 Mar 2017
Blackberry jam on toast. Photo by shutterstock

User jams up PC. Literally. No, we don't know which flavour

On-Call Welcome again to On-Call, The Register's weekly trawl through readers' memories of dealing with dim users or dangerous bosses, often at ridiculous times. This week, a pair of sticky situations starting with one sent to us by “Tim”. Tim's tale comes from his first job when he was “fresh faced out of University and on the first …
Simon Sharwood, 17 Mar 2017
Curl of butter

User lubed PC with butter, because pressing a button didn't work

On-Call Welcome again to On-Call, The Register's Friday foray into a mailbag stuffed full of readers' recollections of being asked to fix things that should never have broken. This week, meet “Bill” who can't forget the time, about a decade ago, when someone from the marketing department “couldn't figure out how to eject a floppy disk …
Simon Sharwood, 10 Mar 2017

User rats out IT team for playing games at work, gets them all fired

On-Call Welcome again to On-Call, our weekly review of readers' tales of jobs gone awry. This week, a different perspective from “Gordon”, who doesn't work in IT. But one day, about a decade ago, he “had to walk through our IT department to pick up a projector”. “Our IT department consisted of over 75 people at that time,” Gordon …
Man and woman arguing

Sysadmin's sole client was his wife – and she queried his bill

On-Call Welcome again to On-Call, our weekly look at readers' memories of jobs gone bad. This week, meet “Jared” who tells us that “I have for a number of years worked with my wife in our small company. She sells, and I keep her IT (and the rest of the company) working so she can sell. This all happens in Spain, which Jared said “ …
Simon Sharwood, 24 Feb 2017

Installing disks is basically LEGO, right? This admin failed LEGO

On-Call Welcome to another Friday (!) and therefore to another edition of On-Call, The Register's column in which we let readers vent about jobs gone bad. This week, meet “Ian”, who once worked in a data-centre-for-hire, doing all the stuff that tenants needed done. Of course he's had some mirth-making moments along the way. “In my …
Simon Sharwood, 17 Feb 2017
virus_1_648

IT guy checks to see if PC is virus-free, with virus-ridden USB stick

On-Call Welcome again to On-Call, our weekly therapy session for readers who need to share terrible memories of jobs gone horribly, horribly, wrong. This week, meet “Dirk” who we imagine is carrying quite an emotional load because he's witnessed some horrors created by truly dull-witted users. Take, for example, the crew his IT team …
Simon Sharwood, 10 Feb 2017
Cool dude with big hair and thumbs up like Arthur Fonzarelli

Super-cool sysadmin fixes PCs with gravity, or his fists

ON-CALL Welcome to another Friday and therefore to another edition of On-Call, The Register's regular recycling of readers' recollections! This week, meet “Donald” [Why did that pseudonym come to mind? - Ed] who shared a tale that riffs on last week's dark, magical On-Call. Donald's tale starts with a late eighties gig “doing tech …
Magic act, image via Shutterstock

Naughty sysadmins use dark magic to fix PCs for clueless users

On-Call Welcome again to On-Call, the Friday slot we dedicate to readers' tales of odd jobs at odd times. This week: two readers spin webs of illusion to convince users their troubles had disappeared as if by magic. Let's start with “Levi”, who told us of his time “in the third tier role of a customer support department.” One fine …
Simon Sharwood, 27 Jan 2017

IT team sent dirt file to Police as they all bailed from abusive workplace

On-Call Welcome again to On-Call, which returns for 2017 with more tales of your fellow readers' experiences of horrible jobs at horrible times. This week, a story of horrible bosses, from “Mike” who tells us he once worked for an investment fund that handled money in a very politically correct way for positively Saintly institutions …
Simon Sharwood, 20 Jan 2017
Merry Christmas Australia

Christmas Eve ERP migration derailed by silly spreadsheet sort

On-call Welcome again to On-Call, the column on which we conduct a Friday forage through the inbox full of readers' stories of jobs gone wrong. Today, we wrap our special week of Festive On-Call and so our topic is ... drumroll please ... Christmas. Let's start with “Mike” who told us that “Back in the Christmas of 1995 I was working …
Simon Sharwood, 23 Dec 2016

Support chap's Sonic Screwdriver fixes PC as user fumes in disbelief

On-call Welcome to another festive edition of On-Call, the column in which we recycle readers' horror stories. Today, as we seek something, anything, to write in the pre-Christmas news drought, we bring you a trio of tales from the bulging On-Call inbox. Which we must say is swelling this week: it looks like some of you might not be …
Simon Sharwood, 22 Dec 2016
Man flexing for webcam

Did webcam 'performer' offer support chap payment in kind?

On-call Welcome again to a festive edition of On-Call, the column in which readers send stories of jobs gone bad and we sanitise them for general consumption. We usually appear on Fridays, but the On-Call inbox is bulging, there's sod-all news to write this week and so we're doing it daily this week to spread some Christmas cheer. …
Simon Sharwood, 21 Dec 2016

Why does Skype only show me from the chin down?

On-call Welcome again to a special festive On-Call, in which we dredge worthy tales from the On-Call inbox and give them a spin to compensate for the lack of pre-Christmas news. And also because lots of people write in and we should give lots of you a go. Today: stupid, stupid people with stupid explanations for simple things. Let's …
Simon Sharwood, 20 Dec 2016
5.25 in floppy disk

It's round and wobbles, but madam, it's a mouse pad, not a floppy disk

On-call Welcome to festive On-Call, in which we take our regular Friday tales of jobs gone wrong and run lots more of them because there's sod-all news to write in the week before Christmas. And also because we have lots of lovely submissions that deserve a run. Today: tales of floppy disks. Let's start with “Steve”, who once took a …
Simon Sharwood, 19 Dec 2016
Bookshelf in the British Library basement

Sysadmin 'fixed' PC by hiding it on a bookshelf for a few weeks

On-call Welcome again to On-Call, our weekly column in which we recount readers' tales of jobs gone wrong, often at times or for reasons that are just plain wrong. This week, meet “Aaron”, who once worked for a construction company he says “didn't need in-house IT but had delusions of grandeur and so employed me.” The company had …
Simon Sharwood, 16 Dec 2016

Sysadmin told to spend 20+ hours changing user names, for no reason

On-Call Welcome again to On-Call, our regular Friday morning foray into readers' stories of being asked to do the right thing, for the wrong reason, at unspeakable times. This week, meet reader “Harold” who works as IT manager for an educational institution. Harold tells us that the institution has a simple scheme to allocate user …

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