Articles about o2

Vodafone pinches mobe network nerd metrics from the mighty EE

Vodafone earned a fine for its rotten customer service, but it can now claim bragging rights as the best data network in three cities, as well as the lowest overall latency and ping rates on 4G. Tutela's latest crowdsourced network survey for May shows Vodafone narrowly ahead of the other big UK networks for packet trip time …
Andrew Orlowski, 29 Jun 2018
Smartphone user photo via Shutterstock

Brit mobile phone users want the Moon on a stick but then stay on same networks for aeons

Chinese brands have been eyeing Western markets for some time, but in the UK customer inertia means many punters stick with what they know. RootMetrics' consumer survey of UK mobile shows just how much. More than half of the UK's big four mobile network customers have been with their carrier for two years or more. O2 …
Andrew Orlowski, 18 Jun 2018
Woman with shocked expression answers cellphone. photo by Shutterstock

UK mobile operator Three launches Superdrug Mobile MVNO

Mobile operator Three is launching an MVNO with health and beauty business Superdrug – the latest such deal aimed at boosting operators' presence in an increasingly challenging market. The venture is not as surprising as it might sound, as Superdrug was sold to continental drugstore Kruidvat in 2001, which in turn was flogged …
Kat Hall, 4 Jun 2018
Tin can phone

Measure for measure: Why network surveys don't count what counts

Interview If you can't measure something, does it actually exist? That's a question raised by Dr Paul Carter, founder of the oldest mobile network performance operation, GWS. Carter's company has been doing labour-intensive drive-testing of the networks for over 20 years, which is not cheap, but it is thorough. The more rigorous, …
Beautiful geometric lattices inside mobile mast/antenna

O2 UK wafts 4G coverage over 1,000 new Brit sites

O2 is enlarging its 4G footprint across Blighty to an extra 1,000 sites, after splurging £205m gobbling up all the available LTE spectrum at Ofcom's recent auction. Places earmarked for the extra coverage include Leeds, Nottingham and London, with 60 sites in the capital currently using the new spectrum after Ofcom made it …
Kat Hall, 26 Apr 2018
Pennies in a jar. Photo via Shutterstock

Bargain-happy Brits snub big four mobile network operators

You can stuff your VoLTE and Notched iPhones – bargain-conscious Brits are shunning the big mobile operators for cheap-as-chips virtual network operators instead. The virtual upstarts have not typically offered great deals on expensive flagships, or advanced network features. But they have outsmarted the big four. Which? …
Andrew Orlowski, 24 Apr 2018

O2 wolfs down entire 4G spectrum as pals fiddle with their shiny 5G band

UK mobile operators have collectively forked out £1.3bn on boosting spectrum following regulator Ofcom's latest auction. O2's owner Telefónica splurged the most, shelling out £205m for all 40MHz of 2.3GHz spectrum, which will be immediately available for 4G services; and £317m on 40MHz of 3.4GHz spectrum, key to the rollout of …
Kat Hall, 5 Apr 2018
Three store maidenhead

UK mobe network Three's profits hit by IT upgrade costs

Mobile operator Three UK reported a fall in earnings before interest, taxes, depreciation and amortisation (EBITDA)* of 2 per cent to £437m for its full-year results – largely due to an IT and network upgrade. Sales went up 7 per cent to £2.4bn for the 12 months ended 31 December 2017 (PDF). Capital expenditure rose 30 per …
Kat Hall, 16 Mar 2018

Ofcom gives six operators green light to bid for spectrum

Ofcom has given all four UK mobile operators the go-ahead to bid in the forthcoming 4G and 5G auction, as well as Hull-based fixed wireless ISP Connexin and Airspan Spectrum Holdings, a subsidiary of US outfit Airspan. Spectrum in two bands will be made available through the auction process, which Ofcom expects to start in …
Kat Hall, 27 Feb 2018

Mobile network O2 UK leaps into 5G test bed with Greenwich trial

O2 UK is the latest operator to jump on the "5G test bed" bandwagon, with plans to trial the tech at the iconic former Millennium Dome in North Greenwich later this year. Installation of the network will begin in March, with demos scheduled of 5G-enabled virtual reality, augmented reality and live streaming in select areas of …
Kat Hall, 22 Feb 2018
Man on old phone, image via Shutterstock

Sorry, I can't hear you, the line's VoLTE

EE has improved the reliability of its voice calls after a bumpy transition to an all-IP mobile network, according to network sleuth RootMetrics. The introduction of VoLTE saw EE fall from the top spot in RootMetrics' network ratings for call reliability. Three and Vodafone beat EE in the first half of last year for the …
Andrew Orlowski, 20 Feb 2018

UK mobile customers face inflation-busting price hike

Mobile customers face a mid-contract price rise, with all four operators confirming they will hike fees by 4 per cent, 1 per cent above inflation. That is in line with the Retail Price Index (RPI) figure for January 2018. Operators will begin introducing the increase from March. Rob Hilborn, head of strategy at price …
Kat Hall, 16 Feb 2018

Mobe network Three's 'Make The Air Fair' ads deemed 'misleading'

Three's campaign for a spectrum cap on mobile operators has been deemed "misleading" by the UK Advertising Standards Authority for implying it was run by an independent body. Three had wanted Blighty's communications regulator Ofcom to impose a 30 per cent cap on spectrum ownership, having waged a strange campaign last year …
Kat Hall, 7 Feb 2018

TalkTalk starts offering punters choice to shift-shift to O2

TalkTalk has started offering customers the option of moving onto O2 when their contracts expire, as the beleaguered Brit telco plans to ditch mobile. Subscribers reaching the end of their contracts are being given the choice of either moving to a new O2 deal or switching to a different provider. TalkTalk has used Vodafone as …
Kat Hall, 24 Jan 2018
he exterior of the carphone warehouse on January the 23rd, 2015, in London, England, UK. The carphone warehouse has over 3000 stores. Editorial Credit: Michaelpuche / Shutterstock.com

Carphone Warehouse given a stern talking to for 'misleading' radio ad

Carphone Warehouse was given a particularly withering stare by the Advertising Standards Agency in a ruling handed down today concerning one of its radio adverts. The ad, played back in July, claimed that customers could save an average of £152 by using the Warehouse over its major competitors. However, while its other adverts …

Roaming charges drop smacks O2 daddy Telefonica in the profits

Operating profit at Spanish telco Telefonica - owner of UK cell network O2 - dropped 1.9 per cent in its third quarter to €4.1bn (£3.6bn), mainly due to the loss of roaming revenue and changes to exchange rates. Revenue dropped 2.5 per cent in the quarter to €12.7bn (£11.3bn), for the quarter. Sales in Blighty were up 1.1 per …
Kat Hall, 26 Oct 2017

Chief digital officer and sales director leave O2 amid ongoing shake-up

Two senior top brass at UK telecoms outfit O2 have stepped down amid a period of major transition for the mobile operator. A spokesman confirmed that Ben Dowd, sales director, and David Plumb, chief digital officer, have left the business. "We would like to thank them for their hard work over the years with us at Telefónica …
Kat Hall, 21 Sep 2017

UK mobe network Three launches legal challenge over spectrum auction

Mobile operator Three has launched a legal challenge against Ofcom's rules over the upcoming multibillion-pound radio spectrum auction. Last month Ofcom – the UK's comms regulator – decided to cap the maximum amount of mobile spectrum a British company can own at 37 per cent in its forthcoming auction, rather than the 30 per …
Kat Hall, 9 Aug 2017

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