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Articles about o2

BT slapped down by BSkyB over O2 broadband 'switch off' porkies

A BT direct mail advertising campaign spectacularly backfired on the telco after it claimed BSkyB would switch off O2 users' broadband. Sky bought the consumer broadband and fixed-line biz of Telefónica UK-owned O2 in March last year. The telecoms giant had claimed in a shouty flyer posted through Brits' letterboxes that BSkyB …
Kelly Fiveash, 09 Jul 2014

Crikey! Three can buy O2, EU regulator says

The European Commission has approved Telefonica’s sale of O2 in Ireland to mobile network operator Three, in a deal originally proposed in June. This makes the network the second largest in the country behind Vodafone, but, as ever in these deals, the Hutchison Whampoa-owned Three - which paid €850m for the network - claims …
Simon Rockman, 02 Jun 2014
Generic mast

O2 and 'leccy firm's MNVO bid flops as £25m glugs down the drain

A new mobile virtual network operator (MVNO) planned by Scottish and Southern Energy has been switched off. The plan, as reported by Mobile magazine, was for the network to run on O2's infrastructure and use SSE’s customer base of 9.6 million customers. Two hundred thousand of those customers already have broadband and fixed …
Simon Rockman, 07 Jul 2014
Micro SIM Card

Hey, we'll do 4G for £15, says O2 (just mind how you go on the 1GB limit)

O2 is touting a new low-cost, low-limit route to 4G mobile broadband, and slipped in a few price rises for good measure. It's still not quite as low as Three UK. Calls on O2 Pay & Go are now billed by the minute, rounding up to the nearest minute; so a call lasting 1min 21sec will now count as 2min. And O2 has dropped its …
Simon Rockman, 28 May 2014
GCHQ as seen on Google Earth

O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge

Both Vodafone and O2 are claiming to be the best mobile phone network for people, particularly government people, who are worried about security. O2 is crowing about achieving the secure and government-approved network certification known as CAS(T), which stands for CESG Assured Service (Telecommunications), O2 being the first …
Simon Rockman, 11 Aug 2014
Photo of the Amazon Fire Phone

O2 breathes life into Amazon Fire: Mobe to hit Blighty in WEEKS

The Amazon Fire phone has failed to set the world alight, so now it seems that Amazon is looking to O2 for help. There were great hopes for the 3D Fire phone when details leaked ahead of the launch but when it transpired that the 3D was only head tracking that enthusiasm evaporated and it failed to find the traction of the …
Simon Rockman, 08 Sep 2014
Huawei E586

Three daddy Hutch has no interest in O2

Three network owner Hutchison Whampoa has ruled out making a bid for O2 in the UK. Hutchison agreed to take O2 Ireland off Telefonica's hands last year. The €850m deal is currently pending a final session of horse-trading before approval at the EU level. In an interview with the Telegraph, Three UK's CEO Dave Dyson said "We don …
Andrew Orlowski, 01 Apr 2014

Telstra Borgs O2 networks for hit of services oxygen

Melbourne-based O2 Networks is the lucky recipient of a bag of cash from Telstra, which has paid $AU60 million for the business. O2 company has 370 customers and 100 staff, and according to Telstra “has designed, implemented and managed networks for clients including some of Australia’s largest financial institutions and …
NFC works on trams in Nice

Pay-by-bonk on the blink: O2 loses Wallet

UK mobile network O2's Wallet was supposed to be the start of its move into the banking biz, with your mobile phone playing the role of bank card. The service grew out of the 2007 trial of NFC which found that if you give people free money they enjoy spending it. But it turns out that people aren't that keen when it is their …
Simon Rockman, 15 Jan 2014
Photo of Apple iPhone 5C in a range of colors

Is Apple about unleash a cheaper 8GB iPhone 5C? O2 'leak' suggests: Yes

An Apple iPhone 5C with 8GB of storage is rumored to emerge this week, according to reports and a leaked photo. A German-language blog obtained an internal email to staff at mobile network O2 in the Euro nation to support the claims: the leaked memo describes a new addition to the iPhone 5C family, specifically a handset …
Shaun Nichols, 17 Mar 2014

O2 gobbles up O2 Unify staff from dying UK IT giant 2e2

Mobile operator O2 has grabbed staff from O2 Unify, a joint-venture it ran with the UK's crashed tech giant 2e2. The team was put together by the pair of companies nearly two years ago. This is the first element of 2e2 that its administrator FTI Consulting has been able to sell. It comes a day after the fallen tech integrator …
Paul Kunert, 07 Feb 2013
management mobile6

Sources: Azzurri coughs £1m to end O2 call centre spat

Azzurri has settled a seven-figure dispute with O2 after a financial spat erupted over a Glasgow call centre it runs on behalf of the telco, well-placed sources have told The Channel. Under the multi-year outsourcing agreement, Azzurri - an O2 Centre of Excellence partner - was paid a fee to run a support desk for O2's small biz …
Paul Kunert, 05 Nov 2013

BSkyB profit knocked by BT footie struggle and O2 broadband costs

BSkyB has felt the pinch from huge operating costs as it continues to battle with its pay-TV archrival BT and absorbs the buyout of O2's consumer broadband network. The giant media firm reported a jump in total revenue of £1.84bn for its first quarter this morning - up 7 per cent from £1.71bn in the same quarter a year ago. It …
Kelly Fiveash, 17 Oct 2013
Planetoid crashes into primordial Earth

O2, Tesco Mobile go titsup for 220,000+ Brits in 13-HOUR 3G cockup

Nearly quarter of a million O2 customers struggled to make calls, send texts and use their mobile internet connections yesterday. The outage, triggered during upgrade work on the operator's 2G and 3G systems, also hit Tesco Mobile and came only a day after O2-owned GiffGaff suffered similar problems. Tesco and GiffGaff are both …
Bill Ray, 04 Oct 2013
closed_sign shut down under collapsed liquidation

Company which built O2's London 4G in administration

Cellular Systems, the company which built O2's 4G network in London and which was apparently a cornerstone of Cornerstone - the Vodafone/O2 shared-infrastructure project - has gone into administration. Cellular Systems built the 4G trial network 18 months ago, so that O2 could test LTE transmissions at 2.6GHz before the spectrum …
Bill Ray, 01 Jul 2013

O2 and Capita finally ink £1.2bn outsourcing deal

O2 has signed the expected deal outsourcing its telephone support to Capita, transferring 2,700 staff in a 10-year deal worth £1.2bn. The deal was only announced in May, though that followed months of discussion and a fair bit of rumour. The Communication Workers Union reckons this to be the UK's biggest ever outsourcing deal, …
Bill Ray, 03 Jul 2013

O2 averts strike action over mass Capita outsourcing deal

The Communication Workers' Union has called off its strike ballot, scheduled to close today, following a last-minute deal with O2 and outsourcing giant Capita, the details of which haven't been released. The union called the ballot last week, following O2's announcement that call centre staff would be transferred to outsourcing …
Bill Ray, 18 Jun 2013
The Register breaking news

O2 scoffs at call-centre outsource fears, forgets to rule it out completely

Rumours that O2 UK plans to outsource all its telephone support work have been dismissed as speculation by the mobile network operator. The cynical among us will note that's not the same as completely ruling it out. The whisperings were enough to prompt an emergency motion from the Communication Workers Union, stating that more …
Bill Ray, 25 Apr 2013
channel_teaser_exit

1,000 O2 staff chose redundancy over Capita

Another 400 O2 staff will be redundant by December, something the union calls "a betrayal". The operator, meanwhile, claims it is proof of just how generous the voluntary offer was. Both sides agree that 1,000 O2 staff will be made redundant as the remaining call centres are outsourced to Capita, and that this is more than the …
Bill Ray, 12 Jun 2013
O2 XDA Argon

O2 tears wraps off £26-a-month mobe sport, music, games (and 4G)

O2 has joined EE and Vodafone in using 4G to justify a jump in pricing, to £26 a month, leaving Three the only UK network selling connectivity rather than technology. O2's 4G pricing in the UK will start at £26 a month for one gigabyte of data a month, aping EE's tariff and matching Vodafone on price. Voda customers get twice …
Bill Ray, 15 Aug 2013
tumbling dice

The O2 4G Lottery: Are YOU in one of the three LUCKY cities?

O2's 4G network will go live in London, Leeds and Bradford this month - followed by ten more cities by the end of the year. The rollout will end EE's virtual monopoly on high-speed mobile internet connectivity. O2 customers will need a new SIM and a handset compatible with the 800MHz radio band that O2 bought in the last …
Bill Ray, 01 Aug 2013
management cio2

O2 brushed off outsourcing 'rumour' - but it's happening ... to THOUSANDS

More than 3,000 helpdesk staff at mobile network O2 will be transferred to outsourcing giant Capita and around 600 made redundant by August, according to the Communications Workers Union. The trade union described the move as "a betrayal". O2 owner Telefonica, meanwhile, told the Telegraph that only 2,000 positions would be …
Bill Ray, 21 May 2013

Sky falling: 119,000 Brits flee O2, Be after Murdoch broadband gobble

One in five O2 and Be broadband subscribers abandoned the home internet service after it was bought by BSkyB - according to figures shown to the City this morning. At the end of last month, BSkyB's total broadband customer base stood at 4.9 million having gobbled up about 400,000 subscribers following its acquisition of O2 and …
Kelly Fiveash, 26 Jul 2013
The Register breaking news

O2 pulls plug on OAP-monitoring service

O2 has shut down its foray into health monitoring, quietly dropping Help at Hand and Health at Home and offering refunds to the few who had signed up to the services. Health at Home was only launched a few months ago, in March. It was supposed to be a direct-to-consumer counterpart to Help at Hand, the professional service which …
Bill Ray, 25 Jul 2013
O2 logo

O2 touts OTT tariffs for Nexus 4 exclusive

O2 has upped the price of Google's anticipated LG-made Nexus 4 smartphone - for which the UK operator has a month-long exclusive - and customers have raised their eyebrows in disgust. While Google will sell the 16GB version Sim-free and unlocked for a generous £279, or an 8GB version for £239, in order to get the blower free, …
Caleb Cox, 01 Nov 2012
The Register breaking news

O2 network staggers across UK

O2 has been hit by a serious failure, with reports coming in from around the UK of the network disappearing and its status page conceding some network problems. The trouble started mid-morning with phones dropping off the network, but the problems aren't location specific so it seems some sort of central server is again …
Bill Ray, 12 Oct 2012
The Register breaking news

O2 pops out vital new feature: Making phone calls from phones

O2 has launched TU Go, the awaited VoIP service allowing customers to make and receive calls from five devices at the same time. The move is no surprise: O2 has been promising TU Go for a while, but its now available to all contract customers who can sign up and download the apps for iOS, Android and Windows 7. Calls are routed …
Bill Ray, 04 Mar 2013
The Register breaking news

BT and O2 ink deal to build mega 4G network

BT has reached out to its prodigal child O2 and offered to help build it a flashy new 4G network - for a few hundred million quid. It has signed a 10-year deal with O2 owner Telefonica UK to work on a 4G network which will be used by millions of O2 mobile customers. The deal is said to be worth around £500m over the next decade …
Jasper Hamill, 30 Apr 2013
The Register breaking news

Shocked jocks' O2 calls crossed with Brummies, now everyone's cross

O2 customers in Birmingham have been listening in to callers in Scotland with the kind of crossed lines not usually experienced on a telephone network for decades. The problem isn't widespread, but O2 has confirmed that customers around Birmingham have found themselves lurking on Scottish calls in an unrequested party line, able …
Bill Ray, 12 Feb 2013
The Register breaking news

Murdoch hate sparks mass bitchin', rapid evacuation from O2, BE

Boycotting Rupert Murdoch-owned stuff - such as the media baron's newspapers - is nothing new. But now that Telefónica UK has sold its O2 and BE home broadband businesses to BSkyB, customers are either fleeing the networks or moaning bitterly about who they perceive to be their looming "nasty old" overlord. O2 and BE punters …
Kelly Fiveash, 15 May 2013
The Register breaking news

Hey, O2 punters: Kiss goodbye to 4 MEELLION* Openzone hotspots

O2 customers will be kicked off BT Openzone, the UK-wide public Wi-Fi network, from 1 July. By ending its wireless sharing deal with BT, O2 will be reduced to relying on just 8,000 hotspots nationally, whereas Openzone has four million or so sites*. The Wi-Fi hotspots can be used by nearby laptops, phones, tablets and other …
Bill Ray, 30 May 2013
O2 logo

O2 joins pocket hotspot party

O2 launched the Pay & Go Pocket Hotspot today, a portable Wi-Fi hub for those on the move. The O2 Pocket Hotspot boasts 3G HSPA connectivity - 21.6Mb/s download, 5.76Mb/s upload - and supports up to five devices simultaneously. Pay & Go Pocket Hotspot While the firm turns up rather late to the shindig - Three and Vodafone …
Caleb Cox, 02 Aug 2012
The Register breaking news

O2 to turn your innocent nipper into Silicon Roundabout hipster

O2 will be running 28 UK events titled Think Big School, pushing 3,000 youngsters through two days of training so they can learn to write code and pitch business ideas like a skinny-tie-and-sneakers-wearing Shoreditch type. The first Think Big School has kicked off in London, but the two-day events, which are run in conjunction …
Bill Ray, 25 Apr 2013
The Register breaking news

O2 tries something completely new: Honesty

O2 UK hired circus performers at a PR event this week to launch its new Refresh tariff, which it was forced to confirm ahead of schedule thanks to a media leak. But despite its use of a cut-price Derren Brown, the payment plan really does represent something completely new: honesty. As in, one can see exactly how much of the …
Bill Ray, 17 Apr 2013
O2 logo

O2 roaming rates to rise by up to 140%

O2 will increase its roaming costs for making calls outside the EU by nearly 140 per cent this month. The network is set to raise the cost of making calls in the US and Canada from 90p a minute to £1.10, while increasing the charge to receive calls from 39p to 90p. Sending a text from across the pond will set punters back 40p …
Caleb Cox, 05 Nov 2012
The Register breaking news

O2 refuses to deny plans to offload home broadband product

UK telecoms provider O2 has refused to deny that it is planning to offload its fixed line home broadband product later this year. According to a source close to the situation, O2 - which is currently undergoing an upgrade of its broadband service over to a single core network - is mulling over a sale of its local-loop unbundling …
Kelly Fiveash, 11 Jan 2013
O2 Joggler

O2 drops Joggler family tablet

O2 is severing support for its 7in Linux-based tablet, the Joggler, at the end of the month. The touchscreen gadget, launched in 2009 and pitched as punters' "new fridge door", was aimed at folk looking for technological help in keeping their family life organised. O2 Joggler This week, O2 began pushing a firmware update to …
Tony Smith, 03 May 2012
O2 logo

O2: no Ice Cream Sandwich for some Sony Xperia owners

O2 won't be certifying Android 4.0 for Sony's Xperia Neo, Arc and Ray handsets, the network operator has said, after testing the OS on these devices and finding it "didn’t meet our requirements". Says the carrier: "Unfortunately with the Ray, Arc and Neo our testing found that the software update affected the phone’s speed and …
Hard Reg, 03 Sep 2012

Vodafone flashes bulging package at Brits: New 4G service to rival EE, O2

Vodafone's new 4G mobile broadband package, announced today for the UK, will include live football or a Spotify Premium subscription, plus three months of unlimited downloads and calls - all for £26 a month. Voda has effectively updated its "Red" tariff by adding a fiver a month onto the price, and including 4G connectivity and …
Bill Ray, 07 Aug 2013
O2 XDA Argon

O2 to save the British High Street ... with money-off vouchers

O2 is opening its free voucher scheme to every small retailer in the UK, even those which aren't O2 customers, as long as they're not franchised from a megacorp and have a high-street presence. The free scheme, which allows retailers to offer money-off vouchers to O2 customers, was launched in July, but was only available to …
Bill Ray, 18 Oct 2012
The Register breaking news

O2 kicks out Ericsson server for breaking its network

Ericsson's Centralized User Database has been fingered by O2 for a second network outage which hit the operator last week, and will thus be given the boot despite the £10m cost of a replacement. Last week's outage wasn't as serious as the 21-hour downtime which hit O2 customers in July, but it was down to the same bit of kit – …
Bill Ray, 17 Oct 2012
The Register breaking news

O2, GiffGaff network goes titsup for unlucky punters

Parts of the O2 network have fallen over leaving punters unable to make calls, send texts or surf the web from their gadgets. An O2 spokesperson told The Reg that its systems are having problems detecting handsets. The outage, which started at lunchtime today, also affects operators that piggyback on O2's network, such as …
Cloud

O2 quietly cans gratis Cloud Wi-Fi connectivity

O2 has quietly dropped The Cloud from the list of Wi-Fi hotspot aggregators it grants its mobile customers free access to. Until the start of the month, O2 customers could access the internet through The Cloud's many WLANs. Now, however, only BT Openzone and O2's own O2 WiFi hotspots are included for free. Punters tell us that …
Hard Reg, 07 Feb 2012
The Register breaking news

Outage outrage: O2 dishes out 3 free days, £10 voucher

Following last week's O2 mobile network outage, the telco is giving contract customers three days of free connectivity in compensation. Pre-paid users will get an additional topup, and everyone gets £10 to spend in the O2 store. Of the operator's three million customers, only those who suffered connection difficulties will get …
Bill Ray, 18 Jul 2012

O2 flogs new GPS mobile-based telecare to sick and elderly

O2 has launched the first of its mobile-based telecare services in the UK. Most of the services currently provided by pendant alarms are attached to landlines and their reach extends to the user's garden. But research shows that people feel trapped in their homes by alarms which connect to a landline, and as a consequence …
Simon Rockman, 06 Mar 2013
The Register breaking news

Official: Sky to buy O2 and BE's home broadband product in £200m deal

BSkyB has swooped in on the consumer broadband and fixed-line biz of Telefónica UK-owned O2 and BE with a proposed deal worth up to £200m. The Register exclusively uncovered in January that Sky execs had been spotted sniffing around O2's office. We also revealed that the mobile telco was effectively squeezing all it could out of …
Kelly Fiveash, 01 Mar 2013
The Register breaking news

O2's titsup network struggles to find its feet

O2's mobile network is struggling to its feet after a 19-hour outage left thousands of customers unable to make or receive calls. This morning 2G should be working again but 3G remains patchy. That's according to the sluggish status page, which, between apologies, claims the 3G service is slowly being revived. The telco admits …
Bill Ray, 12 Jul 2012
O2 logo

O2 launches On & On mobile tariff

O2 announced On & On this morning, a new tariff that offers mobile users unlimited minutes, texts and a gig of data for £26 a month. That price is only available to customers willing to keep their current phone, though, with the cost of contracts with new handsets starting from £36 per month. On & On brings unlimited calls to …
Caleb Cox, 30 Mar 2012
The Register breaking news

O2 attempts to muscle in on voucher biz with SME freebie scheme

O2 is opening its Priority Moments service to any business with an O2 phone, letting one-man-bands offer vouchers to O2 customers just like the big boys can. Small businesses, who've not yet ventured into Groupon or Vouchercloud or who just fancy broadening their options, can now use O2's Priority Moments for some free …
Bill Ray, 24 Jul 2012
The Register breaking news

O2 3G stops giving punters' mobile numbers to websites

After a flurry of complaints, O2 engineers appear to have shut off the proxy server quirk that leaked to websites the phone numbers of punters browsing the net on 3G connections. The disclosure that affected all users of O2's 3G network on iPhone and Android in the UK was highlighted earlier today. O2 has yet to issue an …
Anna Leach, 25 Jan 2012