Articles about o2

shutterstock_annoyed_man_on_phone

Brit telco EE's ads banned for 'misleading' 4G speed claims

Brit mobile provider EE has had to remove a number of TV, homepage and press ads for advertising "misleading" 4G speeds. Rival Three and two members of the public complained to the Advertising Standards Authority that a number of speeds claims made were misleading and questioned whether they could be substantiated. On its …
Kat Hall, 07 Dec 2016
letters stuffed in a mailbox. Photo by SHutterstock

Sky: Stuff your quad play – customers want separate bills

Sky had a few surprises when it unveiled its new mobile network this week. Rather than half-heartedly selling its network as a second-class bolt-on to Sky's 11 million existing TV and broadband customers, Sky Mobile is going to be a feisty, consumer-friendly MVNO in its own right. Features of Sky Mobile will include rolling …
Andrew Orlowski, 01 Dec 2016

Ofcom slaps ban on BT/EE 4G spectrum bid

Communications giant BT/EE will not be able to bid for more 4G spectrum in the forthcoming auction, according to proposals by communications regulator Ofcom. Next year, Ofcom will auction 190 MHz of spectrum in the 2.3 GHz and 3.4 GHz bands – an increase of just under a third of the total mobile spectrum currently available. …
Kat Hall, 21 Nov 2016
Woman serves at beginning of tennis game. Photo by Shutterstock

Sky’s CEO drops MVNO bombshell at results conference

At the announcement of its results this week, Sky said that it was planning MVNO services based on the O2 network, which is run in the UK by Telefonica. Faultline has been forecasting a move by Sky into cellular for the past four years and is surprised that it has taken this long for the move to emerge. The core Sky news was …
Faultline, 21 Oct 2016

Vodafone says it'll launch NB-IoT network in EU early next year

Vodafone has announced it will start rolling out its narrowband Internet of Things (NB-IoT) focused network in four EU countries from the start of next year – and folk across industry are rolling their eyes. NB-IoT is a low-power network aimed at devices such as smart meters. Vodafone has said it is wheeling out the new tech …
Gareth Corfield, 20 Oct 2016
A tortoise catches an orange frisbee. Photo by Shutterstock

Mobile data is getting slower, faster

US cities have seen a massive crash in LTE data speeds this year - but consumers haven’t noticed as latencies are getting lower. According to TwinPrime’s State of Mobile Performance, T-Mobile has emerged as the fastest mobile operator in the US and many European countries. The survey also shows Europe continues to enjoy faster …
Andrew Orlowski, 06 Oct 2016
Motorola Moto G 4G

London best for 4G - who'd have thunk?

Data from Which? today reveals that London has the best 4G connectivity in Britain - but some of the worst average download speeds in Blighty. Folk in the capital are likely to get onto a network 70 per cent of the time, compared with 35 per for those in Wales, according to research in conjunction with Opensignal, which …
Kat Hall, 05 Oct 2016

Brit telcos plead with Ofcom: No one should own more than 30% of available spectrum

Telcos are calling on Ofcom to slap a 30 per cent cap on operators bidding in the next spectrum auction - a move that would limit the proportion of airwaves an operator can own. TalkTalk, Three, CityFibre, the Federation of Communication Services, and Relish called on the regulator to impose the moratorium in a joint letter …
Kat Hall, 03 Oct 2016
Lady eating a sandwich checking her mobile phone

OnePlus snags O2

OnePlus has snagged its first carrier win in the UK, with O2 stocking the value flagship, the OnePlus Three. The Three will be available from 29 September. Until this year, OnePlus rationed supplies via an invitation system. The phone is available on OnePlus' website for the post-Brexit price of £329. ® Lady eating a …
Andrew Orlowski, 27 Sep 2016
The Year of Living Danishly

Apple iPhone 7 launch hysteria? Not in Viking land

The traditional hoopla around the latest iPhone upgrade seemed to go off as planned last week with queues of apparently sane people waiting outside Apple stores around the world. UK queues were well down on recent years, partly due to restrictions which meant only pre-ordered phones were available to collect. Orchestrated …
John Oates, 20 Sep 2016

Three outsources staff to Capita

Staff at Three are poised to receive a very early Christmas present - in the form of a Transfer of Undertakings Protection of Employment notice to everyone's favourite outsourcer Capita. Under the £70m deal over the next seven years, 450 employees in customer service, sales and operational management in Three’s Glasgow contact …
Kat Hall, 20 Sep 2016

iPhone 7's Qualcomm, Intel soap opera dumps a carrier lock-out on us

Analysis Love rat Apple two-times its long-suffering squeeze Qualcomm with dishy Intel – and it's going to keep the baby but only let some of us see it. Over a cheap bottle of chardonnay one dark night in Cupertino, Intel wooed Apple with flimsy promises. The pair felt a connection (around the 1.9GHz mark) after the iPhone maker opened …
Chris Williams, 18 Sep 2016

Good luck squeezing saturated market, Euro mobe firms, say Orange, Telefonica

Europe's saturated mobile market is forcing operators to eye new routes to revenue in order to survive, big cheeses at Orange and Telefonica have said. Christian Maitre, CIO deputy of the Orange Group, and Juan José Hierro, head of Telefonica's newly created IoT unit were speaking to The Register at the TM Smart City InFocus …
Kat Hall, 14 Sep 2016

Apple: Crisis? What innovation crisis? BTW, you like our toothbrush?

Analysis Analyst outfit CCS Insight issued a report about the innovation crisis in smartphones this week – and Apple has done little to address this with an iPhone update quickly labelled as incremental. At its main annual product event, Apple implicitly acknowledged the failure of the smartwatch to take off by repositioning the second …
Andrew Orlowski, 08 Sep 2016

UK's EE scores network reliability clean sweep, rival dwarves fume

EE has edged ahead of CK Hutchison’s Three as the most reliable UK mobile network, according to RootMetrics' biannual survey. With its scale and tasty spectrum, EE still tops the board in overall performance, and all six individual measures including network speed, data, call and text performance. The previous survey, …
Andrew Orlowski, 06 Sep 2016
Rubber duck (classic, yellow) floats on water. Photo by shutterstock

O2: Float or flog. What's it going to be, Telefonica?

Spanish telco Telefonica has indicated it could soon hold an IPO of O2 in order to raise funds to pay off debt. Telefonica has previously made noises about exiting the UK market after the EU Competition Commission over the proposed sale of O2 to Three for £10.3bn earlier this year. It had hoped the sale would help reduce its …
Kat Hall, 05 Sep 2016
Huawei P8

Huawei's pricey new Honor goes upmarket. Bold move when prices are sliding

Analysis Last year Huawei launched its Honor smartphone into Western markets: a cheap and cheerful way to showcase its advantages. Over in China, the Honor was about yoof, but over here, Huawei followed the well-trodden path by lower cost Asian manufacturers for decades: sell decent tech at low prices and urge the punter to overlook the …
Andrew Orlowski, 24 Aug 2016

How Brussels works: if you can’t beat them, join rewrite an EU directive

Analysis The biggest European telcos are poised to use Brussels to enact their revenge on American internet platforms, and on OTT providers like WhatsApp, the Eurocrats’ house journal The Financial Times claims. This isn’t exactly news, as a “sop to telcos” was exactly how we described what to expect last year, after we were leaked a …
Andrew Orlowski, 16 Aug 2016
Man counts pounds and pence. Photo by Shutterstock

Three posts lacklustre results, angrily mutters over O2 merger rejection

Mobile operator Three posted lacklustre results for its first half of 2016, following a move by the EU competition regulator to veto its proposed £10.25bn merger with O2. Revenue for the first six months of the year dropped by 2 per cent to £1.052bn. Average revenue per user also fell by 3 per cent to £19.50 per month. The biz …
Kat Hall, 11 Aug 2016
Thanks, I suppose. Woman contemplates unwanted gift. Photo by Shutterstock

Brit network O2 hands out free Windows virus with USB pens

A marketing campaign by O2 that sent customers USB-embedded pens backfired last week – after it transpired a number of devices contained a "Windows-specific virus." The UK cellphone network sent out the USB pens to its business customers followed by a marketing email encouraging them to download a free eBook. That was then …
Kat Hall, 08 Aug 2016
Password

Cloud backup biz IDrive hits password reset button to head off crims exploiting lazy logins

Cloud-based backup outfit IDrive has reset an unspecified number of customer logins to thwart miscreants who are exploiting people's password laziness. Too many netizens each reuse the same passwords across many websites; if you hack one site, you can potentially get all the details you need to log into many other accounts on …
John Leyden, 03 Aug 2016

Going! going! pwned? 200! million! Yahoo! logins! leaked! allegedly!

Updated What's claimed to be the login credentials for 200 million Yahoo! accounts is now on sale through a dark web cybercrime shack. The purported user database dump is being touted by someone called Peace – as in peace_of_mind, the same miscreant who previously sold LinkedIn and Yahoo-owned Tumblr logins – at an asking price of 3 …
John Leyden, 02 Aug 2016
Ice cream

EE roaming outage hits Brits basking abroad

EE customers basking in the first days of their hols abroad have frustratingly been unable to access their phones due to a major outage across the network. The biz, which was bought by BT for £12.5bn earlier this year, is Blighty's largest mobile carrier and has 31 million connections across its mobile, fixed and wholesale …
Kat Hall, 01 Aug 2016
Still from tv show three's company  copyright  	DLT Entertainment The Program Exchange FremantleMedia /cbs

Three owner Hutch lobs sueball at EU over failed O2 buy

The owner of mobile network Three UK, CK Hutchison, has lodged a legal challenge against the European Commission. The Telegraph, which broke the story, says a filing has been filed with the General Court (formerly the Court of the First Instance), after the European Competition Commission blocked the acquisition by Hutchison. …
Andrew Orlowski, 29 Jul 2016
Chain expressing freedom (Stepph / Wikimedia)

Capita was always going to axe staff under Project Vincent – sources

Capita was always going to axe staff working in the outsourced O2 call centre under an initiative code-named Project Vincent once the two-year TUPE agreement period was over. Or so claimed employees that headed into Capita’s office in Glasgow, Scotland, today knowing it will be their last – still at least they won’t have to …
Paul Kunert, 29 Jul 2016

Huawei P9 Plus: Leica-toting flagship gets a big brother

Review The P9 Plus deserves to be Huawei’s real flagship of 2016, and given the price tag, it’s a belter. Like the iPhone Plus, it feels like a very different beast to its smaller sibling. In a nutshell, you can save a small fortune by opting for the P9 Plus over an iPhone or Samsung’s Galaxy S7, but you’ll miss out on the latter’s …
Andrew Orlowski, 29 Jul 2016

O2 sales dip 9% as tight-fisted Brits cling to their old handsets

Sales at O2 UK fell by 8.9 per cent to €3.46bn (£2.91bn) for the first half of the year, as customers opted to hang on to their old handsets rather than upgrade. Sales for the quarter fell even further by 12.3 per cent year-on-year to €1.71bn (£1.4bn). However, Philip Carse, an analyst at Megabuyte, notes that, given the weak …
Kat Hall, 28 Jul 2016
Password

O2 customer DATA GRAB: Not-a-hack creds for sale on dark web

Hackers have gained access to customer data on UK telco O2 – and put it up for sale on the dark web. The compromised data was likely obtained by using usernames and passwords stolen from gaming website XSplit three years ago in order to log onto O2 accounts. When the login details matched, the hackers could access O2 customer …
John Leyden, 26 Jul 2016
Ronan Dunne, CEO of O2

Ronan Dunne jumps O2 ship

Head of O2 Ronan Dunne - he of "sending staff to Capita is better than redundancy" fame - has stepped down from the biz after eight years. Dunne will be replaced by chief financial officer Mark Evans, who has been CFO since 2012. Dunne will step down from the board on 31 July, but will continue to "support the business with …
Kat Hall, 15 Jul 2016
Man throws briefcase in the air happily on the beach. Photo by Shutterstock

Capita redundo staff: We are free at last, free at last… at the end of this month

More than a year after Capita initiated redundancies at its O2 call centres, the staff based in the Glasgow offices are finally set to exit the building at the end of this month. A call for volunteers to leave the business was first made in June 2015, and a couple of months later 700 of those placed at risk put their hands up …
Paul Kunert, 14 Jul 2016
Super-villain Dr Evil puts finger to lip in scheming manner, asks for one million dollars. Pic: New Line Cinema

Tesco Mobile does what? Hahahahahahaha. Sorry customers

Tesco Mobile’s 4.5 million customers might want to get ready to panic note that call centre customer support is to be outsourced to Capita from 1 August in a five-year contract worth £140m. The grocer’s MVNO arm is to transfer around 550 permanent staffers under TUPE regs and around 240 temps will continue to work for Tesco …
Paul Kunert, 28 Jun 2016
Fibre, image via Shutterstock

O2 chief techie: Light up dark fibre and unleash the small cell army

When it comes to improving mobile network coverage and increasing capacity with small cells, the UK needs more access to dark fibre and easier planning permissions. So says O2 CTO Brendan O’Reilly. Speaking to El Reg recently, O’Reilly said dark fibre was a prerequisite for small cells and heterogeneous networks (HetNets) as …

One ad-free day: Three UK to block adverts across network in June

Mobile operator Three is pushing ahead with plans to block ads on its network in the UK during a one-day trial next month. Sam Barker, an analyst at Juniper Research, said other operators are likely to follow suit. "Although the operators are likely to push this as a consumer-focused benefit, the reality is that the operators …
Kat Hall, 26 May 2016
European flag with sad face

EU commish: We smacked down O2/Three but we didn't take it 'lightly'

EU competition commish Margaret Vestager reckons the decision to smack down the proposed £10.5bn merger between O2 and Three this week was one it did "not take lightly". The decision to block the deal this week came as little surprise to most. Along with Ofcom, the EU has been vocal about its concerns over the deal - mainly …
Kat Hall, 13 May 2016

EU vetoes O2 and Three merger: Hutchison mulls legal challenge

Hutchison is considering a legal challenge against the EU over its decision today to block the proposed £10.25bn merger between mobile operators Three and O2. "We will study the commission’s decision in detail and will be considering our options, including the possibility of a legal challenge," said Three's owner Hutchison in …
Kat Hall, 11 May 2016
Rosetta's view of Earth on March 5th, 2005

EU blocks O2/Three merger

The EU Commission has today blocked the proposed acquisition of O2 by Three's owner Hutchison under the EU Merger Regulation. The commission said it had strong concerns that UK mobile customers would have had less choice and paid higher prices as a result of the takeover, and that the deal would have harmed innovation in the …
Kat Hall, 11 May 2016
O2 XDA Argon

French maverick sniffs around O2

European Commissioner Margrethe Vestager is expected to block Three UK owner CK Hutchison’s takeover of O2 this week, leaving BT as the dominant player in the UK’s mobile market. BT, lest you forgot, is also the monopoly wholesaler of broadband, and the single largest retail provider of broadband too, with a 31 per cent share …
Andrew Orlowski, 09 May 2016
Man writing a letter

Snafu! BT funnels all customers' sent email into one poor sod's inbox

The UK's biggest broadband provider BT redirected its customers' outgoing emails to a single account for three hours on Tuesday. The telco said the flooded inbox was an internal account it uses for test purposes and not a random unlucky subscriber. While BT did not provide details on the reason for the disruption, it appears …
Shaun Nichols, 19 Apr 2016
Three store maidenhead

Ofcom wants you to thank it for resurrecting the spectre of BT's 1980s monopoly

Comment Years ago, we used to mock Ofcom for its Ofcom-branded bottled water, and its tediously technocratic “evidence based” approach, something which is actually enshrined in the 2002 Act that created it. Throughout its first decade, Ofcom chief execs stood regally above the fray, knowing that a regulator’s decision must be …
Andrew Orlowski, 12 Apr 2016
Lady eating a sandwich checking her mobile phone

Virgin slams CMA

Virgin has slammed the UK's Competition Markets Authority for lobbying Europe to block the proposed merger between Three and O2, while previously waving through the acquisition of EE by BT. Tom Mockridge, Virgin Media CEO, said: “A combined O2/Three would provide a counter balance to the strength of BT/EE, offering an …
Kat Hall, 11 Apr 2016

UK competition watchdog gripes to Brussels about Three-O2 merger

Britain's competition regulator has written to Brussels to put the brakes on the proposed £10.25bn merger between Three and O2 unless a fourth mobile operator is proposed. In a letter to Europe's competition chief Margarethe Vestager, chief executive of the UK's Competition and Markets Authority, Alex Chisholm, reiterated the …
Kat Hall, 11 Apr 2016
European commission photo via Shutterstock

Three to chop off £3bn of its network in bid to woo EU over O2 merger

Three UK is making a last-ditch attempt to win EU approval of its £10.25bn O2 merger with a number of sweeteners, including £3bn in network deals with competitors, according to reports. According to The Telegraph, Three's owner, CK Hutchison, has signed deals with Virgin and Sky that will guarantee space on its expanded mobile …
Kat Hall, 07 Apr 2016

Mobe and Wi-Fi firms flog your location data to commercial firms, claim reports

Two reports by privacy campaigners into mobile and Wi-Fi services' location tracking activities have revealed practices of questionable legality and security. The studies found that “at best, companies are fulfilling the minimal legal requirements, and at worst could breaking the law and breaching our right to privacy.” The …
Philips Hue Starter Pack

Hue, not Three, could be Hutchison’s crown jewel as MNO model morphs

The European Commission has two months to decide whether to allow the takeover of Telefonica’s O2 UK arm by CK Hutchison, owner of 3UK, and if it does, what conditions will be imposed. One of the most likely demands will be for the merged entity to divest some of its infrastructure for a new entrant, or at least to earmark a …
Wireless Watch, 04 Apr 2016
Cell tower, view from below. Image by Shutterstock.com

EE most 'reliable' mobile provider for cities – Ofcom

Communications regulator Ofcom has named EE the mobile provider with the fastest speeds in four major cities, according to research published today. EE came out on top in all five categories: download speeds, web-browsing speeds, upload speeds, video streaming and even - gasp - telephone calls in Cardiff, Edinburgh, Liverpool …
Kat Hall, 31 Mar 2016

Data-thirsty mobile owners burn through 5GB a month

CK Hutchison’s Three network says each customer burns through 5GB of mobile data a month, on average, and around half of that is YouTube traffic*. Three carries 42 per cent of the UK’s mobile bits, and it has seen an increase of 1.7GB per customer per month from last year. The UK network disclosed its financial results today …
Andrew Orlowski, 17 Mar 2016
Prey for the Gods - game by No Matter studios (sequel to In the Shadow of the Colossus)

CK Hutchison/O2: 'Four networks' dogma risks one giant and three hopeless dwarves

Analysis Three parent CK Hutchison is so keen to get its merger of O2 approved by Brussels, it’s willing to give up infrastructure and spectrum that a new entrant could use to create a fourth network. Brussels (and Ofcom) remain dead set on the UK having four major networks, rather than regulations that beef up competition from Virgin …
Andrew Orlowski, 15 Mar 2016
Free Robot Hugs by Ben Husmann https://www.flickr.com/photos/benhusmann/sets/72157594246596196

IBM staffer at risk of redundo? Capita will wipe away your tears

The thousand-plus IBM UK Global Technology Services peeps at risk of redundancy need fear not – caring corporation Capita has been contracted to provide support services for those affected by the process. The Global Technology Services arm at Big Blue last month put 1,352 staff at risk of redundancy as it trims the local wage …
Paul Kunert, 08 Mar 2016

Feel old? You will now: Blighty's mobile network Three is a teenager

Hutchison Whampoa’s Three network turns 13 today. The fifth mobile network to launch in the UK went live on … the March 3, 2003. Or 3-3-03. (Geddit? The date was no accident: 3 is a lucky number in Chinese culture.) Car crash Even with Hutch’s billions behind it, 3 had a rotten launch. The entire industry was suffering a …
Andrew Orlowski, 03 Mar 2016

Cameron co-opts UK mobile industry for EU Remain campaign

The date of the UK referendum on EU membership is set, and the campaigning has begun. Prime Minister David Cameron sees European mobile co-operation as a key part of the case for voting Remain. Today he chose Telefonica’s O2 HQ in Slough for a speech and public Q&A. Cameron argued that Britain would lose influence outside an …
Andrew Orlowski, 23 Feb 2016