Articles about lloyds bank

Lloyd's Horse logo on building

Lloyds Banking Group to splash £3bn on tech

Lloyds Banking Group is to splash £3bn on IT investment, amid a major outsourcing and cost-cutting programme. In a trading update, the Halifax, Lloyds Bank and Bank of Scotland brands owner revealed its "business transformation" budget had increased 40 per cent on the previous year. It also reported bumper pre-tax profit for …
Kat Hall, 22 Feb 2018
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Lloyds Bank bans Bitcoin purchases by credit card customers

Lloyds bank has stopped credit card customers from buying bitcoin, amid concerns of a credit risk surrounding the cryptocurrency's rapidly falling value. Coming into effect today, the ban applies to Lloyds Bank, Bank of Scotland, Halifax and MBNA. The currency has grown exponentially in the last year, peaking at $20,000 (£14, …
Kat Hall, 5 Feb 2018
LLOYDS BANK BUILDING opposite royal courts of justice

Lloyds' Avios Reward credit cardholders report fraudulent activity

Thousands of Lloyds Avios Rewards American Express credit card customers have been targeted by fraudsters, the bank has admitted. Reports first emerged on air miles site Head for Points, where readers asked if the credit card had suffered a major data breach. One said: "About a week ago my wife's Lloyds Avios Amex card was …
Kat Hall, 17 Nov 2017
Lloyd's Horse logo on building

Black Horse Down, we repeat... yes, Lloyds Bank, again

Customers of Lloyds Banking Group banks and TSB have been shut out of their online banking this afternoon. This is the second time this month they've been kicked off. At the start of the year, the UK-based group fell victim to a DDoS that led to a two-day outage, and there have been several more glitches since then. Hundreds …
Andrew Silver, 15 Nov 2017
Lloyd's Horse logo on building

Black Horse Down: Lloyds Banking Group goes TITSUP*

Lloyds Bank, Halifax and Bank of Scotland’s online and mobile banking services have all gone down this morning, leaving a trail of angry customers in their wake. According to DownDetector, the major problems started as early as 9.40am on Thursday morning, with more than 2,000 reports coming in across all three banks. Hundreds …
Rebecca Hill, 2 Nov 2017
Person using a card reader

Lloyds Bank payments glitch frustrates merchants

Lloyds Bank has admitted that unspecified technical problems affected the operation of its Cardnet payment system on Tuesday. The UK bank denied suggestions that it had suffered a cyber attack. The Register learnt of a potential issue after a reader got in touch to say that many chip-and-PIN terminals were not working for …
John Leyden, 20 Sep 2017
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Lloyds finally inks mega 10-year cloudy outsourcing deal with IBM

Exclusive Lloyds Bank has today inked a mega 10-year cloudy outsourcing deal with IBM, with 1,500 staff and contractors to be shipped over to Big Blue - according to internal memo seen by The Register. The bank has been negotiating with IBM to outsource the management of its bit barns to IBM for many months, as we exclusively revealed …
Kat Hall, 6 Jun 2017
Little girl looks at camera with an I told you so"attitude.

Outsourcers blamed for cocking up programmes at one in three big firms

Outsourcers are to blame for causing major disruptions at one in three major UK companies over the last three years, according to research by consultancy firm Deloitte. The global survey, which included the responses of 107 UK companies across different sectors, also found that 80 per cent of UK companies are dependent on …
Kat Hall, 6 Apr 2017
Boss leans back comfortably in desk. Pic via Shutterstock

Lloyds Banking Group axing hundreds of jobs again

Lloyds Banking Group is throwing more UK techies overboard ahead of the big outsourcing deal with a “single strategic partner” that El Reg previously revealed was IBM. In a letter to the workforce, LBG group CIO Morteza Mahjour said there were changes across five areas of the function that reported to him, including the Chief …
Paul Kunert, 24 Mar 2017
Call centre worker looks frustrated and unhappy. Photo by Shutterstock

Lloyds Banking Group to hang up on call centre staffers

Call centre staff at Lloyds Banking Group (LBG) are to be axed in the latest expenses purge, company insiders have told us. El Reg understands 95 people based at the Pendeford Business Park in Wolverhampton have been put at risk of redundancy. Pendeford is one of nine call centres the bank operates across the UK. Sources told …
Paul Kunert, 23 Mar 2017
A large hand flicks an icon of a little red man. Image via shutterstock (Lasse Kristensen)

Lloyds to outsource 2,000 staff in IBM deal

Lloyds Banking Group is to offshore nearly 2,000 IT jobs as part of its shift to IBM, according to the Lloyds Trade Union. In a recent presentation, Morteza Mahjour, the group's Chief Information Officer, confirmed that Lloyds will outsource large parts of its IT estate to IBM in a deal worth £1.3bn over seven years, the union …
Kat Hall, 13 Mar 2017

Lloyds Bank outage: DDoS is prime suspect

A DDoS attack was reportedly behind online outages at Lloyds Bank a fortnight ago. As previously reported by El Reg, the banking group suffered several interruptions to its online service on 11-12 January that it initially blamed on "unspecified technical glitches". Customers were unable to check their account balances or make …
John Leyden, 23 Jan 2017
Boss leans back comfortably in desk. Pic via Shutterstock

Outage-hit Lloyds Bank in talks to outsource data centres to IBM

Exclusive In the week that Lloyds Banking Group suffered multiple outages, it has emerged the UK financial giant is negotiating to outsource management of its bit barns to IBM Global Business Services. Online services were interrupted on Wednesday and Thursday by unspecified technical glitches that prevented people from logging into …
Paul Kunert, 13 Jan 2017

Lloyds Bank customers still flogging the online dead horse

Day two and old nag Lloyds Banking Group’s online and mobile app services are still up and down like the Grand National, with no sign that customers will be put out of their misery any time soon. lloyds An outage yesterday morning prevented punters from logging onto their accounts, to, say, apply for a loan or perhaps re- …
Paul Kunert, 12 Jan 2017
Power outage

Black horse blacks out: Lloyds Bank website goes down

An unspecified glitch at Lloyds Bank Group prevented customers from logging into their accounts via a browser or app this morning. Services were unavailable for several hours during the outage, though the company kept mum on Twitter about the causes. “We are aware that some customers may have experienced issues logging on to …
Paul Kunert, 11 Jan 2017
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British banks chuck smartphone apps out of Windows

The UK's largest retail bank, Lloyds, has withdrawn its app from the Windows Store, and the bank's web page now redirects to a 404. TSB's Windows mobile app has also disappeared. Although the Windows Store has mobile apps for Barclays and RBS's NatWest – both have around 18 per cent market share – Lloyds is far and away the …
Andrew Orlowski, 17 Nov 2016
Confused/annoyed looking man looks irritated during outage. Photo via Shutterstock

Lloyds personal banking hit with 'intermittent' outage

Customers of Lloyds personal banking have been furiously hitting refresh this morning due to "intermittent" issues accessing their accounts. According to web-monitoring site Down Detector, the problem first began around 9am. Lloyds told customers on Twitter that it was aware of "an intermittent issue affecting some customers …
Kat Hall, 14 Jul 2016
Files in manager's desk drawers: manila folder marked Redundancy Plan. Image via shutterstock

Lloyds Banking Group puts 640 techies and backroom bods on chopping block

Lloyds Banking Group is to chop 640 jobs in IT and back office functions as it forges ahead with plans to reduce its branch network's real estate. Workers impacted by the planned redundancies are understood to be based in locations across the UK in London, Bristol, Manchester and Edinburgh. A PR man at the company confirmed …
Paul Kunert, 29 Jun 2016

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