Articles about giffgaff

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Giffgaff 'roam like at home' package means £1/min calls in Jersey

Giffgaff customers may want to think twice before holidaying in tax havens such as the Channel Islands as new roaming charges will hike calls back to Blighty to £1 per minute – up from the current 0.5p rate. From 14 June, the mobile virtual network operator will allow customers to roam in the EU and use their allowances as …
Kat Hall, 1 Jun 2017

O2 craps itself on national Blighty holiday as cabinet minister moans: 'Oi, sort it out!'

Updated O2 customers up and down the UK were left without access to the carrier's mobile service on Bank Holiday Monday, after its network buckled for five hours yesterday evening. Even former Minster of Fun Sajid Javid – who is now Business Secretary under the new Tory government – griped about O2's pisspoor service. He tweeted: No …
Kelly Fiveash, 26 May 2015
5_pounds_sterling_money_cash_moolah

giffgaff riff-raff hacked off with lift-off of cash spaff

giffgaff claims to be “the network run by you”, so perhaps it shouldn’t be quite so surprised when the online community objects to what was a mobile phone company suddenly deciding it’s a bank. The “run by you” bit means that the company worries a lot about what customers say in the forums. And what the “owners” are saying is …
Simon Rockman, 24 Apr 2015

CHAINSAW HORROR advert earns GiffGaff a slap from regulator

GiffGaff has been slapped for a second time by the UK's advertising regulator, this time for scaring kids with its YouTube advert depicting a woman screaming in terror while being pursued by a chainsaw-wielding maniac. After yelling "Someone please help me" a stream of other screaming characters appeared in its ad last year, …
Kat Hall, 4 Feb 2015

GiffGaff spanked for clumsy attempt at mum-and-dad-humping humour

Vid GiffGaff has been admonished by the UK's advertising watchdog, after a publicity stunt backfired for being too fruity. The mobile network posted a video on Twitter that read: "The situations in our new videos are, well, awkward." The tweet also carried the NSFW (not safe for work) hashtag. The Advertising Standards Authority …
Kelly Fiveash, 19 Nov 2014
Planetoid crashes into primordial Earth

O2, Tesco Mobile go titsup for 220,000+ Brits in 13-HOUR 3G cockup

Nearly quarter of a million O2 customers struggled to make calls, send texts and use their mobile internet connections yesterday. The outage, triggered during upgrade work on the operator's 2G and 3G systems, also hit Tesco Mobile and came only a day after O2-owned GiffGaff suffered similar problems. Tesco and GiffGaff are …
Bill Ray, 4 Oct 2013
Vodafone Smart Tab II tablet

Review: Vodafone Smart Tab II 7 budget 3G tablet

Tablets with 3G connectivity continue to command what I think is an unreasonable premium over their Wi-Fi only siblings. Granted, the 3G Google Nexus 7 is only 40 quid more than the equivalent Wi-Fi model but you can’t have 3G at all with the cheaper, 16GB tablet. The 3G iPad Mini, meanwhile, carries a £100 mark-up. Vodafone …
Alun Taylor, 9 Jan 2013
The Register breaking news

'The People's' cell operator to offer expensive data - but it's for cheridee

A new mobile phone network in the UK will give a quarter of its profits to charity. The People's Operator, which piggybacks on EE's network, hopes giving cash to good causes will attract customers, who can also direct 10 per cent of their bills to charities of their choice. It's offering rates roughly 20 per cent higher than …
Bill Ray, 20 Nov 2012
The Register breaking news

Outage outrage: O2 dishes out 3 free days, £10 voucher

Following last week's O2 mobile network outage, the telco is giving contract customers three days of free connectivity in compensation. Pre-paid users will get an additional topup, and everyone gets £10 to spend in the O2 store. Of the operator's three million customers, only those who suffered connection difficulties will get …
Bill Ray, 18 Jul 2012
The Register breaking news

O2, GiffGaff network goes titsup for unlucky punters

Parts of the O2 network have fallen over leaving punters unable to make calls, send texts or surf the web from their gadgets. An O2 spokesperson told The Reg that its systems are having problems detecting handsets. The outage, which started at lunchtime today, also affects operators that piggyback on O2's network, such as …
The Register breaking news

GiffGaff in data spaff, goodybag gaffe: ICO says its 'avin a laff

The people's network operator, GiffGaff, has leaked customer details to other customers and fouled up its goodybag topup scheme. Those who complained were surprised to find that GiffGaff isn't registered with the Information Commissioner's Office. The information leak was more embarrassing than damaging, and involved a load of …
Bill Ray, 14 Jun 2012
White Space networking

UK mobile broadband carriers compared

Product Roundup Reg Hardware Mobile Broadband Week Two years ago, I plugged a selection of 3G dongles into my laptop at various locations to see what the coverage and speed offered by the major mobile networks was like. You can see the results here, but with HSPA being introduced at ever higher upload and download speeds, it's time to …
Alun Taylor, 21 May 2012
The Register breaking news

GiffGaff gaffe charity spaff to quell miffed riffraff

GiffGaff, the O2-owned mobile network that collapsed for eight hours last week, will give £10,000 to a customer-selected charity to say sorry, and promises free calls next time its service goes titsup. The outage started at 10am on Friday when leaking water took out the operator's authentication and billing server aka the …
Bill Ray, 20 Mar 2012
The Register breaking news

GiffGaff mobile network goes titsup for 3 weeks

People-powered phone network GiffGaff left some of its punters without a mobile connection for three weeks and mixed up customers' numbers for several days. Others also complained that they were unable to move their numbers to new SIMs. Some fixes promised by support staff took longer to emerge than promised - some customers …
Anna Leach, 19 Jan 2012
The Register breaking news

GiffGaff boots freetards off mobile network

People-powered mobile phone network GiffGaff is debating how best to curb excessive data use, while kicking off a few customers considered to be really taking the biscuit. GiffGaff has always offered unlimited data with its "goody-bag" tariffs, which start at a tenner a month, and unlike competing networks it has never imposed …
Bill Ray, 11 Jan 2012
The Register breaking news

GiffGaff blames O2 gaffe for mobile outage

GiffGaff is failing in its mission to be "the people's network" after denying connectivity to a significant number of people over the last couple of days – but apparently it's all O2's fault. The outage started yesterday morning, with certain GiffGaff customers losing all voice and data services for reasons which remain …
Bill Ray, 23 Nov 2011
The Register breaking news

O2 struggles for breath in widespread outages

O2's network is suffering outages around the capital and the southeast, with customers unable to make calls, or connect to data services, since just after midnight. The outage seems to be knocking out connectivity in North and East London as well as Sussex and Kent, and started just before one o'clock this morning. Some …
Bill Ray, 17 May 2011
The Register breaking news

Giffgaff shudders to a halt

Customers of the "people's network", Giffgaff, found themselves disconnected from the people when the entire network went down for three hours. The network's billing system started throwing up errors just before five on Tuesday, and the entire network - closely followed by the company's website - was down for the next three …
Bill Ray, 24 Nov 2010

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