Articles about ee

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EE scrap connection fee... to hike broadband and telly packages

Mobile operator EE has confirmed it will be hiking the prices of new customer contracts on its broadband and TV packages. A spokeswoman said the "small change to the price" to its broadband and EETV packages reflect an investment in content. She said: "This will not affect the price that existing customers pay for their …
Kat Hall, 28 Mar 2017
Baby clings to mum's leg. photo by shutterstock

Three to lawyer up unless Ofcom intervenes in spectrum market

Three has renewed calls on Ofcom to intervene in the UK's mobile spectrum market, warning it could lawyer up unless the regulator curbs the proportion of airwaves owned by Vodafone and BT's EE in the forthcoming auction. Dave Dyson, chief executive of Three UK, said: "The UK has the most imbalanced spectrum distribution of the …
Kat Hall, 23 Mar 2017
BT Tower photo via Shutterstock

SAP eyes up BT's biz ahead of £550m EE integration

Software biz SAP is eyeing up BT's business following its acquisition of the firm's existing customer EE for £12.5bn last year, with the former state monopoly having already set aside £550m for integration costs. Speaking to The Register at Mobile World Congress in Barcelona, Stephen Gatien, global head of telecommunications …
Kat Hall, 2 Mar 2017

EE unveils sky domination plans with drones, balloons

EE has revealed plans to launch balloon and drone "air masts" to connect remote parts of the UK in the wake of disasters such as major flooding, in its yet-to-be-patented technology unveiled today. For those who can't bear to enjoy the solitude of nature without being able to instantly post to Facebook, chief exec of EE Marc …
Kat Hall, 21 Feb 2017

Cheer up, pal: UK mobe networks are now 8% less crap, tests show

Real-world mobile network performance monitor RootMetrics reckons the reliability of the UK’s mobile networks improved eight per cent in the last six months of 2016. RootMetrics tests network performance on roads and some 1,000 indoor locations, and the data is based on over 800,000 data samples. Vodafone was the most …
Andrew Orlowski, 15 Feb 2017
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Millions of Brits stick with current broadband provider rather than risk no Netflix

Millions of Brits would rather pay through the nose for services via their existing broadband provider than switch suppliers and risk a prolonged period without access to the web, a poll has found. Some 35 per cent of customers said the fear of broadband blackout would deter them off signing up to another provider, according …
Kat Hall, 31 Jan 2017

Emergency Services Network to be hit by delays, warn MPs

Hugely ambitious plans to replace the radio system used by the emergency services need more testing and are likely to face delays, the Public Accounts Committee has warned today. The £2.9bn Airwave contract, which dates from 2000, will be switched off at the end of 2019 and replaced by the 4G Emergency Services Network (ESN) …
Kat Hall, 25 Jan 2017
Surpised man mobile phone photo by Shutterstock

EE slapped with £2.7m fine by Ofcom

EE has been slapped with a £2.7m fine by regulator Ofcom for overcharging tens of thousands of customers. A year-long investigation found that EE made fundamental billing mistakes, overcharging 40,000 customers a total £250,000. Ofcom said EE’s "carelessness or negligence" contributed to these billing errors. It follows …
Kat Hall, 18 Jan 2017
Phone Booth

EE brings 1,000 call centre jobs to UK and Ireland

British mobile phone network EE has brought 1,000 customer service operator jobs in-house - claiming to be the first operator to "in-source" all call centre roles to the UK and Ireland. According to customer complaint data compiled by Ofcom, EE is one of the least moaned about mobile operators. Although O2, Three and Tesco …
Kat Hall, 13 Jan 2017
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Brit telco EE's ads banned for 'misleading' 4G speed claims

Brit mobile provider EE has had to remove a number of TV, homepage and press ads for advertising "misleading" 4G speeds. Rival Three and two members of the public complained to the Advertising Standards Authority that a number of speeds claims made were misleading and questioned whether they could be substantiated. On its …
Kat Hall, 7 Dec 2016
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2.1Gbps speeds over LTE? That's not a typo, EE's already done it

MBBF2016 Engineers at EE recently managed to get speeds of 2.1Gbps out of a trial LTE deployment, according to Tom Bennett, the British telco’s director of network services and devices. “Correct me if I’m wrong but that’s the fastest anyone’s got LTE to go anywhere,” Bennett told the world’s tech press at Huawei’s Global Mobile …
Gareth Corfield, 25 Nov 2016

Ofcom slaps ban on BT/EE 4G spectrum bid

Communications giant BT/EE will not be able to bid for more 4G spectrum in the forthcoming auction, according to proposals by communications regulator Ofcom. Next year, Ofcom will auction 190 MHz of spectrum in the 2.3 GHz and 3.4 GHz bands – an increase of just under a third of the total mobile spectrum currently available. …
Kat Hall, 21 Nov 2016

Brit telcos plead with Ofcom: No one should own more than 30% of available spectrum

Telcos are calling on Ofcom to slap a 30 per cent cap on operators bidding in the next spectrum auction - a move that would limit the proportion of airwaves an operator can own. TalkTalk, Three, CityFibre, the Federation of Communication Services, and Relish called on the regulator to impose the moratorium in a joint letter …
Kat Hall, 3 Oct 2016

UK's EE scores network reliability clean sweep, rival dwarves fume

EE has edged ahead of CK Hutchison’s Three as the most reliable UK mobile network, according to RootMetrics' biannual survey. With its scale and tasty spectrum, EE still tops the board in overall performance, and all six individual measures including network speed, data, call and text performance. The previous survey, …

'Power equipment failure' borks EE's data services across England

EE's 2G and 3G data services are struggling this afternoon after what seems like a power equipment failure caused problems at the telco's switch sites. Customers in the UK have been complaining about "a major outage of 3G data," with one Reg reader saying that at 5am this morning access point name connection requests were …

EE looks at its call charges, hikes a bunch, walks off giggling

UK telco EE will next month hike fees for people using their phones outside their price plans, with international calls increasing as much as 60 per cent. Under the new price plan that will come into force from 28 September, UK calls to mobiles, landlines and voicemail will increase from 40p to 50p per minute, while …
Kat Hall, 26 Aug 2016
Ice cream

EE roaming outage hits Brits basking abroad

EE customers basking in the first days of their hols abroad have frustratingly been unable to access their phones due to a major outage across the network. The biz, which was bought by BT for £12.5bn earlier this year, is Blighty's largest mobile carrier and has 31 million connections across its mobile, fixed and wholesale …
Kat Hall, 1 Aug 2016
Man weighs himself on imperial scale. photo by shutterstock

BT sees 35% sales gain as it digests hearty EE meal

Sales jumped by 35 per cent for BT's first quarter to £5.7bn, with profit before tax up 16 per cent to £802m - mainly due to its £12.5bn slurp of EE. The mobile operator contributed £1.2bn for the quarter and £84m in operating profit. Elsewhere other parts of the biz were lacklustre. Its Wholesale biz fell 10 per cent to £ …
Kat Hall, 28 Jul 2016

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