Articles about consumers

Angry old man

Report: American tech firms charge Britons a thumping nationality tax

The nationality tax levied on Brits by our American cousins that design and sell technology has been laid bare once again in a mini study, and it makes for a molar-grinding read … for people living on this side of the pond anyway. A range of hardware devices were compared but the biggest differential in UK and US consumer …
Paul Kunert, 22 Jul 2014

Apple bests Dell for first time as preferred US consumer PC choice

Apple is now the preferred choice of US consumers shopping for desktop PCs, according to a nationwide survey of 2,500 "US broadband households" conducted by the research firm Parks Associates. "Apple topped the list of intended brands for desktop purchases for the first time this year," said Parks Associates' director of …
Rik Myslewski, 5 Dec 2013
Man wrinkles his eyes in an expression of pain, annoyance or dsicomfort

Windows 8 versions will confuse the punters, say OEMs

The various flavours of Windows about to hit the street will confound consumers, a panel of analysts and OEMs concluded at the recent Canalys Channels Forum. Redmond is preparing to release the Basic x86 Windows 8 (Standard, Pro and Enterprise) and Windows RT operating systems on 26 October, with Windows Phone 8 out in a week …
Paul Kunert, 22 Oct 2012
channel

Dear Dell and Microsoft: You're not Apple

Open...and Shut Dell has always been a first-class choice for budget-minded CIOs. The company grew to prominence by shaving everything – including R&D costs – from the bill of materials for its utilitarian, corporate machines. Today, despite four years of attempts to invigorate its brand with consumers, Dell remains a consumer-computing laggard …
Matt Asay, 24 May 2011
The Register breaking news

A fifth of Europeans can't work out how much a TV costs

A full 20 per cent of European consumers are too befuddled to work out which is the cheaper flat screen TV when given a choice of two*, European Commission research has found. The figures, released today, show that fewer than two-thirds of consumers could read an ingredients label, while 18 per cent of shoppers are flummoxed …
Joe Fay, 11 Apr 2011
globalisation

Fairness FAIL: When small print contradicts the big print

Companies whose small print changes the basis of consumer deals will face investigation by consumer regulator the Office of Fair Trading (OFT), it has said. According to the OFT, one in five consumers had experienced a contract problem in the last year. The OFT has set out the criteria it will use to judge whether or not …
OUT-LAW.COM, 25 Feb 2011
The Register breaking news

Amazon braces for the Grinch at Christmas - or not

Amazon.com had a decent third quarter but has scared investors by giving an almost absurdly broad estimate of fourth quarter revenues and profits. Amazon made sales of $4.26bn - up 31 per cent - in the three months ended 30 September 2008, just missing Wall Street targets. Operating income was up 26 per cent to $154m, while …
John Oates, 23 Oct 2008
The Register breaking news

Ofcom: No premium numbers for previous offenders

Anyone who has abused premium-rate telephone numbers in the past will be barred from using the numbers again, telecoms regulator Ofcom has said. Numbers beginning 070, 087 and 09 will not be available to anyone who has used phone numbers to take part in scams, frauds or other dishonesty, Ofcom said. The rules will not apply to …
OUT-LAW.COM, 1 Oct 2008
The Register breaking news

TalkTalk ad slapped for misleading on LLU

TalkTalk's latest TV ad has fallen foul of advertising regulators, who received complaints from would-be customers who contacted the firm only to be told they had to pay extra because they lived outside its unbundled network. The ad punted "free" broadband with line rental for £10.50 per month. The cost of connectivity from BT …
The Register breaking news

Euro mobe companies mass against cap proposals

Five European mobile operators have ganged up to fight Viviane Reding's proposal to cut termination rates by 70 per cent, with a study showing that it will lead to mobile phone users paying more. The study comes from Deutsche Telekom, Orange, Telecom Italia, Telefonica and Vodafone, and finds that capping termination fees " …
Bill Ray, 12 Sep 2008
Windows Vista teaser

Microsoft's Vista push probed by Fair Trade Commission

The Taiwanese Fair Trade Commission is investigating a complaint against Microsoft made by the Taiwanese Consumer Foundation, which claims the company is effectively using its monopoly to force sales of Vista. The Foundation claims its research shows 56 per cent of people buying new machines, with Vista on, would later put XP …
John Oates, 18 Aug 2008
The Register breaking news

Yahoo! knows! where! you! are!

Yahoo's punter-locating database officially launched yesterday and already has privacy advocates in a flap, despite offering users complete control as well as expecting them to lie every now and then. Fire Eagle is a free central service to which punters can subscribe and maintain their current location. Services then …
Bill Ray, 14 Aug 2008
The Register breaking news

UK.gov tells throttling petition: Choke on it

The government has told an e-petitioners calling for an investigation into ISPs taking on too many subscribers and throttling bandwidth to get over it. The petition, signed by 2,600 people, asked the Prime Minister to "investigate ISPs oversubscribing on their network and throttling broadband". It accused ISPs of taking on too …
John Oates, 18 Jul 2008
The Register breaking news

EU emissions trading to include airlines

The European Commission has welcomed the positive second vote in the European Parliament in favour of including airline emissions in the EU Emissions Trading System. From 2012 all flights within, to or from the EU will be included in the trading scheme. So airlines will either be able to sell their allowances if they do not …
John Oates, 10 Jul 2008
Microsoft Office logo

Microsoft targets online Office bundle at US cheapskates

Microsoft has tied up with ailing US retailer Circuit City to launch its Office and security subscription service which hits the market bearing the moniker "Equipt". The software giant said that it has handed Circuit City the new product line, with plans for the retail chain to start punting Equipt from mid-July. It will carry …
Kelly Fiveash, 2 Jul 2008
The Register breaking news

Orange tells customers they are now 'partners'

Orange, France Telecom's consumer brand, has decided not to serve consumers any more: in true Web 2.0 style it's rebranding itself as a partner - not a provider - in telecommunications. The new slogan is "together we can do more", so forget about being a punter just wanting a conversation with another punter; now you're …
Bill Ray, 1 Jul 2008
hands waving dollar bills in the air

Tech giants team for online ID cards

A group of software and online payment companies are teaming up to find a better way than passwords to protect, and prove, your identity online. Problems with passwords are well known - people require ever more passwords which means they either get forgotten, or people use the same word for several different services which is …
John Oates, 30 Jun 2008
The Register breaking news

ASA slaps down Vodafone 'unlimited' data claims

Vodafone has today been ordered to withdraw an advert for one of its data packages which falsely implied customers could get unlimited mobile web access. The ad copy bellowed: "Any website, any time. £7.50 a month. Make the most of now." The small print whispered that a usage limit of 120MB per month applies. Vodafone argued …

Create a news alert about consumers, or find more stories about consumers.

Biting the hand that feeds IT © 1998–2017