Articles about broadband

Brit ISPs get their marker pens out: Speed advertising's about to change

ISPs are scrambling to tweak advertised broadband speeds as the great unwashed continue to receive services that are on average 51 per cent slower than they were led to expect, according to a Which? report. Changes coming into force next week mean ISPs will have to start promoting average download speeds, as opposed to the …
Kat Hall, 18 May 2018
upset man looks at paper in front of laptop

1.5m Brits pay too much for mobile and crappy broadband – Ofcom

Around 1.5 million Brits are spending more than necessary by continuing to pay the same monthly fee for mobile phones after their contracts have expired. And four million households with standard ADSL copper broadband could upgrade to a superfast package for the same price or less. This is according to regulator Ofcom's annual …
Kat Hall, 17 May 2018
Roadworks: fibre optic cable being laid

It's true – it really is grim up north, thanks to Virgin Media. ISP fined for Carlisle cable chaos

Virgin Media is facing a £385,000 fine after its cable expansion plans in the northwest of England wrought havoc on the streets of Carlisle. The penalty was imposed after the broadband provider pleaded guilty to seven breaches of street-works safety rules at Carlisle Magistrates' Court. Contractors failed to provide proper …
Kat Hall, 17 May 2018
scream

FCC shifts its $8bn pot of gold, sparks fears of corporate money grab

Special report This week, one year after the US government's General Accountability Office (GAO) formally recommended that it do so, the Federal Communications Commission (FCC) moved $8bn it held in a private bank to the US Treasury. But even though the move has long been planned for and anticipated, it has caused a furious reaction from the …
RSA call center, photo: RSA

Virgin Media to chop 800 jobs in Wales call centre

Virgin Media is axing nearly 800 jobs from its Swansea call centre, with the site expected to be shut down by autumn next year. The cost cutting broadband provider is intent on reducing the total number of UK customer service bases from eight to four, and centralising operations in Manchester. Chief exec Tom Mockridge …
Kat Hall, 4 May 2018

Typical cynical Brits: Broadband speeds up, satisfaction goes down

British people are increasingly unhappy with their broadband services, and once again TalkTalk is the most whinged about provider, according to a comprehensive annual survey by Ofcom. The regulator found one in five people were dissatisfied with their broadband service last year, compared to just one in ten in 2016. The poll …
Kat Hall, 3 May 2018
Cut cable

Open Internet lovin' Comcast: Buy our TV service – or no faster broadband for you!

Comcast will only bump some customers up to its fastest broadband connectivity if they subscribe to its cable television service. The American telco'n'telly giant last week promised to increase people's bandwidth in a handful of US markets – Houston, Oregon, and south west Washington – provided they sign up for cable TV. How …
Shaun Nichols, 1 May 2018

More Brits have access to 1Gbps speeds than those failing to muster 10Mbps – Ofcom report

For the first time, the number of folk in the UK accessing speeds of 1Gbps is greater than those poor souls unable to get a meagre 10Mbps, according to an Ofcom report today. Although neither of those statistics should be read as an especially encouraging sign. The number of premises that cannot get 10Mbps fell by 150,000 …
Kat Hall, 30 Apr 2018
NBN CEO Bill Morrow

nbn™ CEO blames copper for performance problems

On his way out the door, nbn™ CEO Bill Morrow has written that at least some of the problems plaguing the National Broadband Network (NBN) can be attributed to its use of copper wires as a connection medium. It's something of a paradox that Morrow's document [PDF] was published as the UK regulator, Ofcom, warned BT it needed …

Openreach and BT better watch out for... CityFibre after surprise £537m takeover deal

Broadband minnow CityFibre's acquisition by Connect Infrastructure Bidco for a staggering £537m has positioned it centre stage to take on industry goliath BT/Openreach, company director Mark Collins has said. In a surprise move, CityFibre this week announced it is being bought out by infrastructure investment funds – Antin …
Kat Hall, 27 Apr 2018

Guess who's still most moaned about UK ISP... Rhymes with BorkBork

Despite efforts to return to its roots as a broadband-only biz, TalkTalk remains the most moaned about ISP in the UK, according to data from regulator Ofcom. TalkTalk scored highest out of the top seven providers, with 31 complaints per 100,000 customers – a slight increase on last quarter. The main reasons for customer …
Kat Hall, 18 Apr 2018
Angry man's eye peers from face painted with Scottish flag / st andrews cross

Scotland: Get tae f**k on 10Mbps Broadband USO

Scotland is unhappy about Westminster's plans to introduce a 10Mbps universal service obligation, with the Scottish Rural Economy Secretary calling it "grossly unfair". The country is currently pursuing far more ambitious plans to deploy 30Mbps broadband to nearly all homes in the country under a £600m programme that is due to …
Kat Hall, 16 Apr 2018
Wi-fi symbol made out of clouds. Photo by Shutterstock

Google wants to gobble up Nokia's airborne broadband biz – reports

Google looks set to expand its horizon according to reports that claim the ad giant is in talks to buy Nokia's airplane broadband biz. Nokia's tech could provide Google with a faster alternative to existing in-flight Wi-Fi. The LTE A2G cellular-based system is intended to forge a direct link between the aircraft and the ground …
Kat Hall, 11 Apr 2018
Bill Morrow NBN CEO

nbn™ CEO pleads with staff to control costs in ‘seeya later’ letter

The outgoing CEO of nbn™, the company building and operating Australia’s national broadband network (NBN), has implored the company’s staff to “keep our costs down” in the “note to employees” announcing his departure. Posted to LinkedIn, Bill Morrow’s note says “I kindly ask for your ongoing support in three areas: 1) …
Man rools out fibre cable from a large wooden cable reel on a suburban street. Pic via Pixabay

10Mbps for world+dog, hoots UK.gov, and here is how we're doing it

The government has finally published plans for how everyone in the UK will have a legal right to 10Mbps speeds by 2020 after rejecting a voluntary offer by BT. Under the plans, industry will have to fork out for the universal service obligation (USO), rather than having a publicly funded scheme as previously proposed. Ofcom …
Kat Hall, 28 Mar 2018
sad kids

Parents blame brats' slipping school grades on crap internet speeds

Without the distraction of pissing around online, you'd think kids might stand a better chance of doing their homework. But it seems some parents blame their darlings' performance at school on crap broadband speeds. One in seven think sub-par internet speeds are negatively impacting their child's education, according to a …
Kat Hall, 27 Mar 2018
Image by Mark Bennetts http://www.shutterstock.com/gallery-2389319p1.html

UK.gov to plough £67m into gigabit broadband for all and sundry

The UK government has unveiled its £67m broadband voucher scheme, flinging £3,000 at SMEs to set up gigabit connections and handing £500 ones to regular folk*. After that users have to stump up the rest in ongoing rental fees. The Nationwide Gigabit Broadband Voucher Scheme (GBVS) will start dishing out the subsidies from the …
Kat Hall, 15 Mar 2018
Phiip Hammond, photo via Shutterstock

Please, Hammond ... don't hurt 'em: 'Suggestions' time for UK digi tax clampdown

UK Chancellor of the Exchequer* Philip Hammond unveiled the first areas to receive £95m from the government's full-fibre fund and suggestions for how the UK could tax large digital businesses - in a slimmed-down "Spring Statement" light on details. During the 20-minute long update, Hammond said the economy is forecast to grow …
Kat Hall, 13 Mar 2018

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