Articles about broadband

Happy business people celebrate. Photo by Shutterstock

TalkTalk shrugs off moaning customers to claim 80,000 more

UK comms provider TalkTalk grew its customer base by a net 80,000 in the first quarter of FY19, the company said in a trading update today. 2.1 million subscribers are now on fixed-price plans. Guess who's still most moaned about UK ISP... Rhymes with BorkBork READ MORE "We saw excellent growth in wholesale, offsetting a …
Team Register, 17 Jul 2018
Copper wire

'Fibre broadband' should mean glass wires poking into your router, reckons Brit survey

Most Brits think ads for “fibre” broadband ought to mean “fibre to the premises” and not “fibre to the cabinet”, according to a survey sponsored by a FTTP company. Two-thirds of 3,400 Britons surveyed by a company called Censuswide, on behalf of Cityfibre, said they think the word “fibre” in ads for broadband connections …
Gareth Corfield, 16 Jul 2018
50s schoolgirl listens to vintage radio

Big contenders in the broadband chart this week, but who will be #1? Well, not Britain

Britain's place in global broadband speed rankings has slipped four places to 35th, according to a survey. With an average speed in Blighty of 18.57Mbps, British broadband lags behind such well-connected nations as Hungary, Andorra and Madagascar – with Singapore topping the table at a whopping average of 60.39Mbps. On the …
Gareth Corfield, 10 Jul 2018
Angry England supporters

UK footie fans furious as Sky Broadband goes TITSUP: Total inability to stream unfair penalties

The Sky Broadband service took an unscheduled half-time break last night, leaving residents of the UK Midlands unable to stream sporting action from Russia. Problems began at around 4pm yesterday with Sky's status page (followed later by its support account) reporting multiple exchange failures in Cambridgeshire, Lincolnshire …
Richard Speed, 19 Jun 2018
Football goes into the net/ photo by shutterstock

Select few to watch World Cup in 4K high dynamic range colour on BBC iPlayer

Football fans will be able to watch England's World Cup disappointments in full 4K resolution and high dynamic range colour glory, thanks to a trial on the BBC's iPlayer. The only kicker is folk will need to have at least 40Mbps – something Auntie itself has admitted is accessible to a minority. All 29 of BBC One's World Cup …
Kat Hall, 31 May 2018
Phiip Hammond, photo via Shutterstock

UK chancellor puts finger in air, promises 15 million full fibre connections by 2025

The UK's chief purse-strings-puller Philip Hammond has pledged 15 million premises will receive full-fibre broadband by 2025, in an apparent bid to boost Britain's fortunes post-Brexit. But rather than invest money in such a scheme, like other governments in Europe, the Chancellor of the Exchequer has devised something much, …
Kat Hall, 23 May 2018

Brit ISPs get their marker pens out: Speed advertising's about to change

ISPs are scrambling to tweak advertised broadband speeds as the great unwashed continue to receive services that are on average 51 per cent slower than they were led to expect, according to a Which? report. Changes coming into force next week mean ISPs will have to start promoting average download speeds, as opposed to the …
Kat Hall, 18 May 2018
upset man looks at paper in front of laptop

1.5m Brits pay too much for mobile and crappy broadband – Ofcom

Around 1.5 million Brits are spending more than necessary by continuing to pay the same monthly fee for mobile phones after their contracts have expired. And four million households with standard ADSL copper broadband could upgrade to a superfast package for the same price or less. This is according to regulator Ofcom's annual …
Kat Hall, 17 May 2018
Roadworks: fibre optic cable being laid

It's true – it really is grim up north, thanks to Virgin Media. ISP fined for Carlisle cable chaos

Virgin Media is facing a £385,000 fine after its cable expansion plans in the northwest of England wrought havoc on the streets of Carlisle. The penalty was imposed after the broadband provider pleaded guilty to seven breaches of street-works safety rules at Carlisle Magistrates' Court. Contractors failed to provide proper …
Kat Hall, 17 May 2018
scream

FCC shifts its $8bn pot of gold, sparks fears of corporate money grab

Special report This week, one year after the US government's General Accountability Office (GAO) formally recommended that it do so, the Federal Communications Commission (FCC) moved $8bn it held in a private bank to the US Treasury. But even though the move has long been planned for and anticipated, it has caused a furious reaction from the …
RSA call center, photo: RSA

Virgin Media to chop 800 jobs in Wales call centre

Virgin Media is axing nearly 800 jobs from its Swansea call centre, with the site expected to be shut down by autumn next year. The cost cutting broadband provider is intent on reducing the total number of UK customer service bases from eight to four, and centralising operations in Manchester. Chief exec Tom Mockridge …
Kat Hall, 4 May 2018

Typical cynical Brits: Broadband speeds up, satisfaction goes down

British people are increasingly unhappy with their broadband services, and once again TalkTalk is the most whinged about provider, according to a comprehensive annual survey by Ofcom. The regulator found one in five people were dissatisfied with their broadband service last year, compared to just one in ten in 2016. The poll …
Kat Hall, 3 May 2018
Cut cable

Open Internet lovin' Comcast: Buy our TV service – or no faster broadband for you!

Comcast will only bump some customers up to its fastest broadband connectivity if they subscribe to its cable television service. The American telco'n'telly giant last week promised to increase people's bandwidth in a handful of US markets – Houston, Oregon, and south west Washington – provided they sign up for cable TV. How …
Shaun Nichols, 1 May 2018

More Brits have access to 1Gbps speeds than those failing to muster 10Mbps – Ofcom report

For the first time, the number of folk in the UK accessing speeds of 1Gbps is greater than those poor souls unable to get a meagre 10Mbps, according to an Ofcom report today. Although neither of those statistics should be read as an especially encouraging sign. The number of premises that cannot get 10Mbps fell by 150,000 …
Kat Hall, 30 Apr 2018
NBN CEO Bill Morrow

nbn™ CEO blames copper for performance problems

On his way out the door, nbn™ CEO Bill Morrow has written that at least some of the problems plaguing the National Broadband Network (NBN) can be attributed to its use of copper wires as a connection medium. It's something of a paradox that Morrow's document [PDF] was published as the UK regulator, Ofcom, warned BT it needed …

Openreach and BT better watch out for... CityFibre after surprise £537m takeover deal

Broadband minnow CityFibre's acquisition by Connect Infrastructure Bidco for a staggering £537m has positioned it centre stage to take on industry goliath BT/Openreach, company director Mark Collins has said. In a surprise move, CityFibre this week announced it is being bought out by infrastructure investment funds – Antin …
Kat Hall, 27 Apr 2018
Guy answers two phones

Guess who's still most moaned about UK ISP... Rhymes with BorkBork

Despite efforts to return to its roots as a broadband-only biz, TalkTalk remains the most moaned about ISP in the UK, according to data from regulator Ofcom. TalkTalk scored highest out of the top seven providers, with 31 complaints per 100,000 customers – a slight increase on last quarter. The main reasons for customer …
Kat Hall, 18 Apr 2018
Angry man's eye peers from face painted with Scottish flag / st andrews cross

Scotland: Get tae f**k on 10Mbps Broadband USO

Scotland is unhappy about Westminster's plans to introduce a 10Mbps universal service obligation, with the Scottish Rural Economy Secretary calling it "grossly unfair". The country is currently pursuing far more ambitious plans to deploy 30Mbps broadband to nearly all homes in the country under a £600m programme that is due to …
Kat Hall, 16 Apr 2018

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