Articles about Warranties

The Register breaking news

China to Apple: 'Apology accepted – but watch your step'

Proving that state-controlled media can turn on a dime when they see it to their advantage, the Chinese tabloid Global Times, a subsidiary of the Communist Party of China's People's Daily, has praised Apple CEO Tim Cook's open letter, issued Monday, in which he offered his "sincere apologies" for Apple's customer-service …
Rik Myslewski, 2 Apr 2013
Inside of O2's new space

Apple stops Caring in Italy, probably all Europe soon

Apple has reportedly stopped selling its extended warranty, AppleCare, in Italian stores following prompts from Europe's Justice minister that the company wasn't respecting EU-mandated guarantees. AppleCare will still be available though the company's web site, but won't be sold in stores - according to leaked e-mails sent to …
Bill Ray, 14 Nov 2012
homeless man with sign

Apple Italy throws up ruling on its store site

UPDATE: Apple Italy has posted details of the ruling against it, as required by the Italian courts, though we don't yet know if Cupertino will be coughing up the €1.2m fine too. A small "Communication to protect consumers" has appeared at the top of the Italian Apple store, linking to a PDF document setting out the court decision …
Bill Ray, 27 Jan 2012
Pound Sterling

Stone catches fallen Rock

Stone Group, reseller to the public sector, has bought high-end laptop maker Rock Group which went into administration earlier this month. Staffs-based Stone will keep the Rock brand and its focus on high-end laptops and games machines. Stone will hope to sell more of these machines to its traditional public sector customers. …
John Oates, 21 May 2008
Dell

Dell faces fraud case

Dell is facing a lawsuit from Andrew Cuomo, the New York Attorney General, on behalf of consumers in the state. The computer maker, and its finance wing, are accused of fraud, false advertising, and failing to honour warranties and service contracts. New York state is seeking an injunction against Dell to stop it continuing …
John Oates, 16 May 2007
The Register breaking news

Tesco Telecoms faces mis-selling probe

Ofcom has launched an investigation into practices at Tesco's Telecoms unit. The probe will examine complaints claiming Tesco broke the Ofcom Code of Practice and mis-sold its home phone service. Complaints say Tesco did not act on cancellation requests made during the 10-day period when new customers' lines were being …
The Register breaking news

Tesco teams up with MyThings to 'trace' your valuables

Tesco has teamed up with global item registry MyThings to allow customers of its online Tesco Direct shop to keep track of their valuables online. The Tesco Direct store sells everything from electronic goods to home furnishings, while MyThings helps users protect their valuables. Under the deal, shoppers who buy through the …
Ciara O'Brien, 3 May 2007

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