Articles about Telephony

Moshi Moshi 03 Handset

Look, no handsets: How to do telephony without a phone

As I sit at my desk, I have two phones in front of me. One is a cordless Panasonic that talks to a base station via the DECT protocol, and thence to the public phone network via a knackered old piece of copper that broke the other day. The other is a snazzy mobile number with a picture of a piece of fruit on it and the ability …
Dave Cartwright, 12 Mar 2015
money notes lifted up

Why IP telephony is about more than just saving money

In the last few years IP-based voice communication has increasingly come to the attention of business managers. Internet-based voice communication has been around for years in a number of forms, some hideously cranky and others very effective. My personal watershed in the credibility of long-distance IP voice comms was …
Dave Cartwright, 23 Feb 2015
GEC PABX 3 switchboard and operator

Are you ready to ditch the switchboard and move to IP telephony?

When I was growing up it was something of a novelty to have a phone in the house. And when I started working in IT in 1989 my company was still encouraging staff to wait to make calls until after 1pm, when peak time ended. There was something unusual about the new phone system we deployed that year: the Philips Sopho-S was a …
Dave Cartwright, 17 Feb 2015
GEC PABX 3 switchboard and operator

Sit back and let someone else manage your telephony

If you are a small company, it takes a certain amount of time and effort to maintain a phone system. This is not a huge problem as the system sits in the corner and gets on with its job most of the time; you have to fiddle with it only to set up new extensions or change the names on items when people leave or join. For a medium …
Dave Cartwright, 18 Mar 2015
Privacy image

Dutch DPA says government's data retention plans still illegal

The Netherlands' Data Protection Authority has criticised that government's proposed data retention legislation. The government put forward amendments to its data retention regime in response to the April 2014 European Court of Justice decision that invalidated the EU's Data Retention Directive (along the way causing trouble for …

Virgin Media to splurge BEELLIONS on UK network infrastructure expansion

Virgin Media temporarily pushed BT's shares down more than 2 per cent on Friday, after it announced a juicy £3bn cash injection into Britain's internet infrastructure. The cable company, which was bought by John Malone's Liberty Global roughly 18 months ago, promised to bring broadband speeds of 152 Mbps to four million more …
Kelly Fiveash, 16 Feb 2015
firing range - target in cross hairs

Citrix warns it will miss Q1 earnings guidance

Citrix has announced that it will not deliver the financial results it promised the markets. “Revenue for the quarter is expected to be in the range of $755 million to $760 million, below the company's guidance of $780 million to $790 million,” says in its mea culpa preliminary Q1 results released today. “Net income for the …
Simon Sharwood, 10 Apr 2015

Hey, posh boy. Fancy a £200m PHONE THREESOME?

A massive phone and network connectivity services framework between three local authorities is up for grabs, valued up to £200m over four years. A contract notice for by the procurement peeps at the Royal Borough of Chelsea and Kensington was published this week on the Official Journal of the European Union. The tender for …
Kat Hall, 09 Jan 2015
Facebook WhatsApp

Chat app WhatsApp gift-wraps free yaps for Apple iPhone saps

WhatsApp is now offering free voice calls to iPhones, less than a month after the feature debuted for Android. Version 2.12.1 of the telephony app for iSO will allow Apple smartmobe users to talk over their internet connections. The "WhatsApp Calling" feature is going to be rolled out "slowly over the next several weeks" …
Telephone. Copyright: macinate

Landline deregulation: Big EU telcos have Skype to thank

Traditional telcos have caught a break from the European Commission with the fixed telephony and the wholesale fixed call markets set to be immediately deregulated. However, Steelie Neelie Kroes, the outgoing digital agenda commissioner, denied that this was a sop to get lots of very large and powerful companies on-side, via the …
Jennifer Baker, 09 Oct 2014
borg_cube

Cisco promises Lync link for its UC kit and collaborationware

Cisco has spent the last couple of years talking up its unified communications and collaboration portfolios, often suggesting it is at the top of the market. If that assertion is correct it would be quite a coup, given that other players have a long head start. Cisco's been here before with IP telephony, a field in which it …
Simon Sharwood, 18 Jun 2014

Outage STILL hitting Virgin Media Business broadband customers

A number of Virgin Media broadband customers have been cut off due to a firmware update cock-up, The Register can reveal. Customers using the company's Super Hub 1 services were affected by the outage at the beginning of the weekend, with the company saying it is "working to resolve the problem". However, it is unclear how many …
Kat Hall, 03 Dec 2014

US court rubber-stamps dragnet metadata surveillance (again)

A US federal court has rubber stamped approval for the NSA to carry on with its controversial dragnet collection of Americans' phone records. The decision by the Foreign Intelligence Surveillance Court to green-light the NSA's mass surveillance of US phone call metadata until 1 June comes a year after President Barack Obama …
John Leyden, 02 Mar 2015

Working over Christmas? Government tech suppliers will be

The government’s tech procurement arm is asking suppliers to burn candles brightly over the festive season by filling in a 700-question Network Services tender after redrafting it. An OJEU contract notice for the framework, worth between £100m to £2bn over four years, was rewritten because suppliers claimed it was convoluted. As …
Paul Kunert, 22 Dec 2014

ACCC nixes Telstra wholesale gouge

The Australian Competition and Consumer Commission (ACCC) has driven its nope-mobile down to Collins Street and dropped a couple of tons of forget-it at the door of Australia's dominant carrier Telstra: rather than putting up prices for fixed voice and broadband services, the carrier's asked to cop a price cut. The regulator …
Fight sticker

Chaos reigns as Coms plc CEO tries (fails) to stage boardroom coup

A senior level dust-up has erupted at Coms Plc with CEO David Breith trying to stage a boardroom coup, amid widening losses and a spat over Coms shares that he quietly bought. The acquisitive London-based comms biz, which swallowed certain assets from Redstone and telephony player Actimax, confirmed the chaos in a stock market …
Paul Kunert, 25 Feb 2015
connections_global_internet

How does a global corporation switch to IP Voice?

Not so long ago I worked with a company that had more than a dozen offices around the world. Each had its own phone system – a total of five different makes – of which only two could handle IP telephony. As a colleague once put it, we used to “spend a lot of time phoning ourselves”. International calls to our own staff, …
Dave Cartwright, 04 Mar 2015

Good news! Your job's not going to the Philippines

Vietnam is now outsourcers' preferred host nation, but Bulgaria is making a tilt for the top spot, according to real estate outfit Cushman & Wakefield's annual “Business Process Outsourcing (BPO) and Shared Services Location Index”. The study (PDF) ranks nations by costs, risks and conditions, with a 50/20/30 weighting for each …
Simon Sharwood, 22 Apr 2015
The Register breaking news

TeleWare makes telephony a little more cloudy

TeleWare has launched an enterprise MVNO that routes every call through the office PBX, reducing the mobile carrier to a bit pipe at best. The new offering – dubbed TeleWare Mobile, with all the panache typical of enterprise offerings – intercepts mobile calls at the operator to route them into the office systems, where all the …
Bill Ray, 16 Jun 2011
Tony Montana on the phone in Scarface

US drug squad cops: We snooped on innocent Americans' phone calls too!

The US Drug Enforcement Administration (DEA) has admitted that for years it kept a secret log of phone calls made by American citizens calling overseas. Much like the secret NSA and FBI databases, the DEA got its information under subpoena from American telecommunications companies, irrespective of whether or not the target had …
Iain Thomson, 17 Jan 2015
Cellular antenna. Source: Vxla/Flickr

5G needs new connectivity methods, say Spanish boffins

While millimeter-wave radio frequencies are hyped as the future of high-speed wireless networks, they're severely range-limited. A group of Spanish boffins has proposed using user context information like location to help mobile devices get the best speed. As they explain in their paper at Arxiv, it's not enough just to run an …

UK biz Six Degrees puts up 'For Sale' sign outside corporate HQ

A sales process is under way at mid-market managed voice and data hosting biz Six Degrees, with a corporate financier appointed to sniff out interested buyers. Private equity backer Penta Capital is eyeing up the exit route four years after stumping up £60m to back the former management team at SpiriTel to execute a buy-and- …
Paul Kunert, 05 Feb 2015

BT thinks EE customers will FLEE from enlarged four-play mobe biz

BT has warned its shareholders that a tumble in mobile prices is a factor that has to be considered ahead of voting to agree the £12.5bn purchase of EE. In a 104-page circular of legalese (PDF) sent to BT shareholders, the telecoms behemoth recommends that shareholders vote to agree the deal. The company says that this is part …
Simon Rockman, 02 Apr 2015

This will crack you up: US drug squad's phone call megaslurp dates back to 1990s

Further revelations have emerged about the US Drug Enforcement Administration's snooping on Americans' calls to international numbers – including the date it started and the operation that has since replaced it. As The Register reported in January, court documents [PDF] revealed that the drug-busters were engaged in the bulk …

Outsourcery wins a £1.1m project present. Well, it is nearly Christmas

A FTSE100 company has handed ailing cloudy biz Outsourcery an early Crimbo gift by signing a three-year contract worth an estimated £1.1m to rip out its ageing telephony system in favour of "voice services". It's been one hell of a year for the Manchester-based software-as-a-service and online infrastructure seller, co-founded …
Paul Kunert, 05 Dec 2014
slow_sign

Pension quango's £18.5m project FINALLY goes live... 2 months late

Exclusive An £18.5m project carried out on behalf of the UK's Pension Protection Fund (PPF) has finally gone live - two months late. A comprehensive IT infrastructure overhaul and modernisation of hardware and software was due to be installed and running by 28 February. However, The Register has learned that CGI missed both the February …
Gavin Clarke, 01 Jul 2014
india

BILLIONTH Indian mobile subscriber due in 2015

Growth of India's mobile phone using population has stalled, but the nation looks on track to notch up its billionth subscriber during 2015. India's Telecom Regulatory Authority (TRAI) helpfully pops out monthly counts of subscriber numbers. The most recent data, for says India had 937.06 million mobile phone subscriptions as of …
Simon Sharwood, 09 Jan 2015
a coffee cup topped with cappucino foam with a wi-fi symbol sprinkled on top in powdered chocolate

EE springs Wi-Fi phone calls on not-spot sufferers, Tube riders

EE today said it will be the first UK mobile network to roll out full-blooded next-generation Wi-Fi calling. Subscribers will not need to install any special apps: their phones should be able to seamlessly and automatically send and receive text messages, and make and receive calls, via wireless networks when there is no …
Andrew Orlowski, 07 Apr 2015
management strategy2

As Azzurri closes in on CEO successor, sales director splits

South coast integrator Azzurri Communications is going to be a sales director and board member lighter after Craig Wellman handed in his notice to split by the early summer. The business, which last month pushed out the first in a series of cloudy services, is still on the hunt for a CEO to replace outgoing chief Vim Vithaldas …
Paul Kunert, 07 Apr 2014
The Register breaking news

Ofcom talks up telephony spectrum trading

Changes to the licences held by the mobile operators will shortly enable them to buy and sell their radio spectrum, along with the obligations that go along with it. The changes (pdf, dull, really dull) come into effect on 4 July and are largely what the regulator proposed back in February. There are a few clarifications based …
Bill Ray, 20 Jun 2011

Alca-Lu plots enterprise exit, again

Alcatel-Lucent once again hopes to exit the enterprise business to concentrate on the carrier and service provider markets. Reuters is reporting the move as part of Alca-Lu's plan to shed €1 billion worth of assets by 2015. The news agency's sources have told it that Lazard Limited is advising the vendor on the sale. Finding a …
Apple iPhone 6 and 6 Plus

MEGA PATENT DUMP! Ericsson, Smartflash blitz Apple: iPhone, iPad menaced by sales block

Linkfest Emboldened by its $533m patent-infringement win against Apple just a few days ago, Smartflash is suing the iPhone maker AGAIN – and Ericsson is joining the fray. Ericsson v Apple The Swedish telecoms giant has filed two complaints to the US International Trade Commission (ITC) – one accusing Apple handhelds of ripping off …
Shaun Nichols, 28 Feb 2015
The Register breaking news

Google plugs new-age telephony into US carrier phones

Google has teamed with US wireless carrier Sprint to integrate the carrier's cell phones with Google Voice – the new-age telephony web service that lets you attach a single number to multiple phones, turn your voicemail messages into emails, send free texts, make free domestic calls, and dial international numbers on the cheap. …
Cade Metz, 21 Mar 2011
The Register breaking news

IP telephony: Still happy?

Reg Reader Studies The benefits of IP telephony (IPT) are now increasingly understood, and as offerings proliferate, we are starting to see wider scale adoption become reality across all types of business. But has the move to IPT been all it’s cracked up to be? Are problems around service and call quality still causing major headaches? What model …
Jon Collins, 23 Sep 2009
Airbus A330 Neo

Airbus promises Wi-Fi – yay – and 3D movies (meh) in new A330

Airbus has promised that its next plane, the A330 Neo, will bring 3D movies into the sky. Announced today, the A330 Neo is an upgrade for the twin-aisle, 250-300 seat A330. Airbus says the new model will come in two sizes and add about ten seats to current configurations, while reducing fuel consumption by 14 per cent per seat. …
Simon Sharwood, 14 Jul 2014
Vodafone Smart

Reports say Vodafone to gobble Spanish cable outfit Ono

Vodafone is about to pay around $US10bn to acquire Spain's Ono, according to several sources. The Wall Street Journal reports the deal will be announced on Monday, with $9.73bn to change hands. Bloomberg offers round $10bn, citing the same folks familiar with the report as does the Journal. Ono is a triple-play operator, …
Simon Sharwood, 17 Mar 2014

KCOM Group results hit by Phones4U woes

Brit telco and tech services playa KCOM Group has kickstarted a cost-cutting programme to counter a wobbly top and bottom line, not helped by the collapse of Phone4You and slower than expected PSN demand. The LSE-listed Hull-based group reported a 6.7 per cent drop in turnover to £173m for the first half of fiscal ’15, as profit …
Paul Kunert, 25 Nov 2014
Cellular basestation antenna

Climate change makes phones obsolete: ITU

The International Telecommunications Union (ITU) has unintentionally weighed into all sorts of debates with a report stating that broadcasting trumps telephony during emergencies. In a statement and supporting video, Christoph Dosch, chairman of the ITU-R Study Group 6 says he feels the world may be experiencing more natural …

Pricey buys pay off for shape-shifting Alternative Networks

Revving up the acquisition engine got previously misfiring B2B comms and tech outfit Alternative Networks' top line motoring again, but some resulting cost hikes dampened the bottom line. The AIM-listed firm reported a 20 per cent sales bounce to £137.8m for the year ended September, and it returned to organic growth, albeit at …
Paul Kunert, 10 Dec 2014
BT Openreach van

Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts

Updated Blighty's broadband providers are once again at Ofcom to do something about the alleged monopoly they believe former national telco BT maintains in the business broadband sector. Sky, TalkTalk, EE, Virgin Media and Vodafone are all part of the UK Competitive Telecommunications Association (UKCTA), which is pressuring Ofcom to …

What's the nature of your emergency, Vodafone?

Vodafone has been chided for misleading customers with a telly ad that wrongly implied that the majority of Blighty's emergency services' staff personally subscribed to the mobile operator. Britain's ad watchdog agreed with three out of four complaints submitted by the parent company of rival O2 - Telefonica UK. The TV …
Kelly Fiveash, 13 Aug 2014
ITU logo

And the award for the world's most tech-savvy country goes to …

The International Telecommunications Union (ITU) has issued its annual Measuring the Information Society report and found that Denmark is the world's most technologically-developed nation. South Korea scored the win in the last version of the report, but is now in second. Results for other big Reg-reading nations include: The …
Simon Sharwood, 25 Nov 2014

Oi, Kanye. BEYONCE deserves that gTLD more than you do

CoTW Bronze-badged commentard thomas k. opened this week's batting with a right corker about Kanye West and Beyonce. On the news that Kanye West is launching a new website on a new global top level domain, he said: I think ... Beyonce deserves that gTLD more than he does. The Great Tardmangling Machine isn't quite sure what this is …
Gareth Corfield, 15 Feb 2015
Ford Focus embedded into Edinburgh basement

ACCC gives thumbs up to TPG's NBN fibre-to-the-basement raids

Australia's Competition & Consumer Commission (ACCC) has to do nothing about junior telco TPG's plans to compete with the nation's government-mandated monopoly telephony network provider NBN Co, but is still pondering whether other telecoms retailers should be allowed to resell services running on TPG's infrastructure. TPG plans …
Simon Sharwood, 10 Sep 2014
1950s style illustration - Smiling woman talks into rotary phone

One in 2900 phone calls is an IDENTITY THIEF

One in every 2900 phone calls to contact centres was made by fraudsters attempting to gain customer account details to steal funds or buy merchandise, according to Pindrop Security's Vijay Balasubramaniyan. Researchers canvassed 105 million phone calls and studied the way fraudsters pulled off identity theft by conning phone …
Darren Pauli, 06 Aug 2014
EE 4G banner

BT coughs £12.5 billion for EE as fourplay frolics pay off

BT has agreed terms with the French company Orange and Deutsche Telekom to buy their joint venture EE to form a quad-play superpower. The £12.5bn deal will be a combination of cash and new BT ordinary shares issued to both Deutsche Telekom and Orange. Average cost savings of £360m a year over the next four years will include “ …
Simon Rockman, 05 Feb 2015
The 30m dish at Warkworth, New Zealand

Kiwi satellite earth station recycled – as radio telescope

Auckland University of Technology (AUT) is celebrating “first light” from its new radio telescope – a 30m, 30-year-old former satellite Earth station that was once New Zealand's primary link to the outside world. The AUT telescope is now getting ready for a mission studying star formation, the centre of the Milky Way, galactic …

US secret court renews government telephone snooping

The US's surveillance court has okayed the government's continued bulk interception and collection of telephony metadata. The Foreign Intelligence Surveillance Court (FISA) announced late Friday that it had rubber stamped renewed the government's authority to collect metadata in bulk. Publication of the renewal comes after …
Jack Clark, 19 Jul 2013
Digital Voice Recorders

Ten things you always wanted to know about IP Voice

When I was a contractor building IT architectures, it was common to find that people had a rather old phone system and were looking to move to something newer. The question they asked was always: what shall we do to get something stable but future-proof? Phone lines or IP trunks? Even in 2015 you seldom see an organisation that …
Dave Cartwright, 23 Mar 2015

FCC to Obama on net neutrality: We work for CONGRESS, SIR, not YOU

US watchdog the FCC has politely told President Obama to get stuffed, gently pointing out that the agency reports to Congress – not the White House. President Obama excited his supporters yesterday, following a drubbing in the mid-term elections, by going nuclear on internet regulation. The White House said it backed the …
Andrew Orlowski, 11 Nov 2014