Articles about Technology Services

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What's big, blue and red all over? IBM. Profit, z Systems down, cloud up

IBM today reported its second quarter financial results and the figures don't look good, with profits falling nearly 30 per cent. The venerable computing giant did perform slightly better than analysts expected, however GAAP revenues and profits are both down year-on-year. It's the 17th straight quarter of revenue declines for …
Iain Thomson, 18 Jul 2016
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IBM puts Global Tech Services staff at risk in 'skills remix'

A second round of UK redundancy consultations are set to kick off for IBMers working in the Global Business Services (GBS) division, company insiders have told us. Big Blue initiated numerous job-cutting programmes this year as it reacted to fewer big ticket outsourcing deals and the rise of cloud computing by sending more …
Paul Kunert, 13 Jul 2016

Hewlett Packard Enterprise shifts the deck chairs

A reshuffling of Hewlett Packard Enterprise’s management stack ahead of the split with its services division has seen UK boss Andy Isherwood made EMEA MD and the region’s Enterprise Group boss. Isherwood will replace long-serving exec Peter Ryan, who has taken control of the EG sales organisation globally including all …
Paul Kunert, 11 Jul 2016
Uncle Sam's money

Want $50bn from Uncle Sam? Put in a bid on these IT contracts

The US government's General Services Administration (GSA) has opened bidding on what it says will be a $50bn IT services contract package. The federal agency is now accepting applications for the Alliant 2 and Alliant 2 Small Business contracts to create what it describes as a "large, diverse pool of industry partners." The …
Shaun Nichols, 28 Jun 2016

From Watson Jr to Watson AI: IBM's changed, and Papa Watson wouldn't approve

Completed in 1983, IBM's prestigious South Bank office in London, on the banks of the River Thames, owes a lot to the Brutalist style of architecture, popular in the 1960s and 1970s. It makes heavy use of concrete: a solid building for a solid company. The IBM logo has been outside that building for more than 30 years, an …
Billy MacInnes, 23 Jun 2016
IBM Headquarters, Armonk, NY

IBM bags $300m Emirates gig

Emirates has appointed IBM to run various technology services in a 10-year deal worth $300m. The contract sees the airline using IBM mainframes and storage on a managed services basis and will enable it to improve efficiency for passenger support systems and gain significant operational savings, IBM said in a statement today …
Drew Cullen, 07 Jun 2016
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Hardware sizzles for HPE – and brings home the bacon

Software and IT services might make the world go round – at least in the heads of Wall Street moneymen – but it was hardware that once again brought home the bacon for Hewlett Packard Enterprise. For the three months ended 30 April (second quarter fiscal year 2016 – summary, tables [PDFs]), HPE's turnover edged up one per cent …
Paul Kunert, 25 May 2016
A large hand flicks an icon of a little red man. Image via shutterstock (Lasse Kristensen)

Ding ding: IBM rings bell for round two of job cuts at GTS

IBM has told foot soldiers in the Global Technology Services operation to brace themselves for a second round of redundancies in the UK. Chris Wilson, director of the Technical Support Services division within GTS, told staff in a memo on Friday that it is “forming” an Employee Consultation Committee. This body will “ …
Paul Kunert, 23 May 2016
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Food for Deep Thought: 42 is IBM's answer to Life, the Universe and Everything...

Analysis Deep Thought calculated the number 42 to be the Answer to the Ultimate Question of Life, the Universe and Everything. Over at IBM it was the frequency the word "transform" was used to explain another dire quarter. The supercomputer in The Hitchhiker's Guide to the Galaxy took 7.5 million years to determine the importance of …
Paul Kunert, 29 Apr 2016
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IBM says no, non, nein to Brexit

IBM has left UK staff in no doubt it wants Britain to remain in the European Union even though many of those working in its services division might not be EU-based by the end of 2017. In February, Big Blue was one of 200 large firms across a range of industries that urged Brits to vote to stay in the Union, claiming a "Brexit …
Paul Kunert, 26 Apr 2016
Train wreck

IBM shuffles units, axes staff, sees profit shrink

IBM's attempts to re-organize its businesses and focus on its Watson cloud-AI-offering-thing did not prevent Big Blue from tumbling to its sixteenth consecutive quarter of falling revenue. The enterprise giant said on Monday that its new "reporting structures" will show how it is focusing on growth markets like cloud services …
Shaun Nichols, 19 Apr 2016
Newsroom

Dell names services head

Dell and EMC will combine their services organisations. The blended entity will "form an industry-leading global technology services organization to support customers’ migration from today’s platforms to tomorrow’s technologies and solutions." Howard D. Elias has been named as president, Global Services and IT. That job is " …
Simon Sharwood, 12 Apr 2016
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GDS has no real strategy for £450m budget pot, internal plan reveals

Exclusive Concerns are mounting that the Government Digital Service has no real plan for spending its £450m budget - following a leaked strategy document obtained by The Register. In November GDS was awarded the additional funding in the Spending Review to digitally transform Whitehall over this Parliament. Its previous annual budget …
Kat Hall, 08 Apr 2016

Big Blue bloodbath: More IBM staff slashed in Europe, US

IBM's ongoing “remix” of its staff has bitten again, with fresh layoffs announced in the US and Europe. The Watching IBM Facebook group says the company is going to cut 17 per cent of its US sales force to “make room in July for new open source positions”, in what it says is code-named “Project Solitaire”. In Europe, the …
Sad man stares glumly over boxed contents of desk. Image via shutterstock (Baranq)

Union warns of second round of 'massive' layoffs at IBM in Europe

IBM staffers in Europe face another wave of deep cuts, according to a top union official. Marc Born, secretary of Big Blue's European Works Council, has warned a "second massive restructuring" effort at the company will kick off in 2016. This comes six weeks after the IT giant announced a round of layoffs in late January – its …
Chris Williams, 22 Mar 2016
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Staff 'fury' as penny pinching IBM offers legal minimum redundo payoffs

IBMers at risk of losing their jobs have reacted with “fury” to Big Blue’s confirmation it can only afford to pay the bare statutory minimum in their redundancy packages. Staff at IBM's Global Technology Services (GTS), Global Business Services (GBS) and UK Labs entered into a 45-day consultation period recently. Around 400 …
Paul Kunert, 14 Mar 2016
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Wikipedia to build and give away speech synthesis code

Wikipedia wants users' help to get its articles read out to visually-impaired users. As many as 125 million Wikipedia users per month either need or prefer to have the text read to them, so Wikipedia Sweden and the KTH Royal Institute of Technology are working together on a crowd-sourced speech platform for the site. KTH says …
An eraser

IBM to erase 14,000 people from the payroll – Wall St analyst

Up to 14,000 IBMers worldwide could leave under the latest redundancy programme, according to Wall Street moneymen. In a research note from Bernstein that was sent to customers and us, senior research analyst Tony Sacconaghi, said it appears IBM is taking “meaningful workforce rebalancing actions”. He highlighted a $1bn …
Paul Kunert, 10 Mar 2016

Staffers in charge of HPE's UK IT outsourcing face redundo in April

Around a quarter of Hewlett Packard Enterprise’s current IT Outsourcing staff are expected to be made redundant at end of next month, according to company insiders. As we exclusively revealed on Friday, 780 ITO workers are among 1,000 heads in the UK Enterprise Services division that were told their jobs are at risk. Sources …
Paul Kunert, 10 Mar 2016
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IBM staffer at risk of redundo? Capita will wipe away your tears

The thousand-plus IBM UK Global Technology Services peeps at risk of redundancy need fear not – caring corporation Capita has been contracted to provide support services for those affected by the process. The Global Technology Services arm at Big Blue last month put 1,352 staff at risk of redundancy as it trims the local wage …
Paul Kunert, 08 Mar 2016
A large hand flicks an icon of a little red man. Image via shutterstock (Lasse Kristensen)

Eight in ten IBM Global Tech Services roles will be offshore by 2017

Exclusive Just 20 per cent of IBM’s Global Technology Services workforce in mature economies could remain under offshoring and near-shoring plans set out by the company’s top brass, The Register can exclusively reveal. Big Blue last month embarked on a cost-cutting exercise in the UK, putting 1,352 staff on a 45-day notice period to “ …
Paul Kunert, 07 Mar 2016
data centre racks

Hardware – yes, hardware – is driving Hewlett Packard Enterprise's top line

Hewlett Packard Enterprise spends much of its time talking about hybrid IT taking over the world, but it was good old fashioned hardware - boosted by a $3.5bn buy - that made Q1 of fiscal year 2016 better than it might have been. In the period ended 31 January, the first full quarter of since HPE split with the PC and printing …
Paul Kunert, 04 Mar 2016
IBM Headquarters, Armonk, NY

IBM slices heavy axe through staff in the US

IBM axed a wedge of workers today across the US as part of an "aggressive" shakeup of its business. Big Blue was due to lay off some staff at its Global Technology Services (GTS) wing in America back in January. That headcount chop was postponed, with the cuts being pushed back to this week and with more than GTS workers …
Chris Williams, 02 Mar 2016
Files in manager's desk drawers: manila folder marked "Redundancies". Image via shutterstock

IBM is to cut more than 1 in 8 from its UK Labs, say sources

IBM is taking the knife to the UK Labs team with more than one in eight staffers expected to get the chop, insiders have told us. The “Resource Actions” are expected to see 123 out of 900 divisional employees get made redundant following the start of a 45-day redundancy notice period. An Employee Consultation Committee has …
Paul Kunert, 29 Feb 2016

IBM UK puts 1,352 Global Tech Services heads 'at risk'

IBM is to cut 185 jobs in its Global Technology Services division in the UK – the latest swing of its corporate axe over the last 24 months. The company started the 45-day redundancy notice period with GTS staff on 15 February after forming a Employee Consultation Committee earlier this month, as we revealed. According to the …
Kat Hall, 22 Feb 2016
Files in manager's desk drawers: manila folder marked "Redundancies". Image via shutterstock

IBM Global Tech Services staff at risk of redundo in Blighty

IBM has entered into a 45-day consultation with UK staff in the Global Technology Services division, El Reg can reveal. In a note sent to full-time staffers on 3 February, Martin Blackburn, GM of the local GTS operation, confirmed Big Blue is forming an Employee Consultation Committee (ECC). This is to “represent the …
Paul Kunert, 05 Feb 2016

BT scoops £100m network provision deal from the BBC

Updated The BBC has picked BT to provide its internal network, in a £100m deal that will run for the next seven years. The broadcaster estimated the deal will save it tens of millions of pounds and will provide extra network capacity for major events. The deal will begin in April 2017, with the option of extending the contract for a …
Kat Hall, 29 Jan 2016

Axe to fall on staff at IBM's Global Technology Services 'this Friday'

IBM is planning to lay off workers in its Global Technology Services (GTS) wing this coming Friday, according to insiders. Global Technology Services, which builds networking infrastructure and provides high-availability systems among other things, is part of the IT titan's Global Services division, which employs about 190,000 …
Chris Williams, 26 Jan 2016
George Osborne, photo: HM Treasury

Spending Review: GDS gets £450m, Cabinet Office budget slashed

In a shock announcement, Chancellor George Osborne has today pledged £450m in extra funding to the Government Digital Service. The news follows the recent mass departure of GDS top brass, including Mike Bracken, amid rumours the body would be slashed. GDS's current annual budget is £58m per year. The £450m bonanza will be …
Kat Hall, 25 Nov 2015
HP Logo splitting in two

Sales, share price sink for HP Inc – but it's relative glee for HPE

It was an inauspicious start to life as a standalone entity for HP Inc - the breakaway computer and printing business - as it forecast lower than expected profits, based on depressed market demand. The organisation, which undocked from the HP mothership at the start of this month, as did Hewlett Packard Enterprise (HPE), …
Paul Kunert, 25 Nov 2015
Jade_Emperor_Ming_Dynasty

Western Digital in joint push with Unisplendour to sell arrays in China

Following Unisplendour’s intended $3.8bn investment in Western Digital, the two companies are forming a joint venture to sell WD’s data centre arrays in China. According to analyst haus Stifel Nicolaus' MD, Aaron Rakers, this JV will be 49 per cent owned by Western Digital and 51 per cent by Unisplendour and its subsidiary …
Chris Mellor, 09 Nov 2015
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IBM bets on cloud broker with Gravitant buyout

IBM has bought an 11-year-old firm promising cloud brokerage services to sustain the move to hybrid IT. The giant has snapped up Gravitant for an undisclosed sum, it said on Tuesday. Gravitant will be folded into IBM’s mighty Global Services unit and integrated the firm’s capabilities with Software-as-a-Service offerings. …
Gavin Clarke, 03 Nov 2015

Your one-minute guide to IBM's financial future – or just imagine a skier tumbling down a slope

Today, IBM is said to be the biggest technology services biz on Earth – and the only way is down. Big Blue's fortunes are continuing in a downward trend: its global revenue has fallen, profit is down, and its share price slipped five per cent in after-hours trading on Monday. The company blamed the strong dollar for bruising …
Chris Williams, 20 Oct 2015
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IT supplier? Got a customer who won't pay? Dob them in to the Insolvency Service

From today IT suppliers are encouraged to begin shopping their failing customers into the Insolvency Service, under a new order coming into force that will guarantee payment to providers of companies entering administration. Under Insolvency (Protection of Essential Supplies) Order 2015, the rules have been expanded - …
Kat Hall, 01 Oct 2015
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Western Digital sells strangely limited 15 per cent stake to China

In a transaction said to be unconnected to the HGST-WD merger – still becalmed by Chinese watchdog MOFCOM – Western Digital is selling a 15 per cent stake to a subsidiary of China-based Unisplendour Corporation (Unis) for $3.8bn. Western Digital said: “Unis is a respected, publicly-traded Chinese company. It has been trading …
Chris Mellor, 30 Sep 2015
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Accenture barges way into cloud market, buys Cloud Sherpas

Bloated integrator-cum-consultancy Accenture has gulped down cloud advisory and tech services outfit Cloud Sherpas for an undisclosed fee, signalling the start of major consolidation in this part of the market. Privately-owned Cloud Sherpas was born in 2007 and has expanded commercially and geographically over the years via …
Paul Kunert, 15 Sep 2015
Whitehall road sign. Sgt Tom Robinson RLC/Crown copyright

UK.gov: Size matters, and we like it SMALL but MORE

The government looks set to wave its procurement wand and make one-third of its £45bn per year procurement spend appear to go to SMEs by 2020. The Tory manifesto made noises about pumping 33 per cent of central government goods and services procurement into small to medium-sized businesses (SMEs) by 2020. Now that figure looks …
Kat Hall, 25 Aug 2015

G-Cloud framework's latest booster has Allott to give

Stephen Allott, the man whose job it was to persuade government IT types to spend more with small businesses, will now try to convince civil servants to learn to love the G-Cloud framework from his new office. Allott was Crown Rep for SMEs in the Cabinet Office for more than four years, but the former barrister will work on "G …
Kat Hall, 21 Aug 2015
sea_hp_sink

HP is getting so good now at negative growth, it should patent it

HP CEO Meg Whitman said on Thursday that she was pleased with the company's performance during the third quarter of its fiscal 2015, despite the fact that nearly every reporting segment was down annually. The PC and printer giant missed analysts' estimates on revenue, with total sales for the quarter of $25.35bn, an 8.1 per …
Neil McAllister, 20 Aug 2015
John Wiltshire, Data Center Operations, Google Dublin

Five data centres you can't live without

Ever wondered what happened after you clicked on ‘Like’ or did a search on Google? Well wonder no more because here’s five data centres that run your life. 1. Google Dublin John Wiltshire, Data Center Operations, Google Dublin John Wiltshire, Data Center Operations technician in Google, Dublin When you do a search on …
Marcus Austin, 27 Jul 2015

Accenture still a little peckish as it snaps up digi biz Chaotic Moon

Outsourcing giant Accenture has snapped up digital biz Chaotic Moon for an undisclosed pile of cash. The Austin-based, 200-strong team apparently has digital design, prototyping, and development nous. The move is just the latest of a series of acquisitions designed to move the outsourcer out of the traditional managed …
Kat Hall, 23 Jul 2015
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EMC's turbulent trifecta temporarily ties Tucci to top table

Comment Succession, transformation and a customer buying pattern sea-change are simultaneously embroiling EMC’s top management and board in a perfect storm, according to CEO Joe Tucci in the quarterly results earnings call. Six months after Joe Tucci’s last – and deferred – retirement date from running the EMC Federation, where he is …
Chris Mellor, 23 Jul 2015
The Incredible Shrinking Man

What's dying on the vine and rhymes with IBM?

It was business as usual for IBM in the second quarter of its fiscal 2015 – which in Big Blue's case means it once again posted revenues that were lower than the same period a year ago. It was the thirteenth quarter in a row of which that could be said. Of course, to hear CEO Ginny Rometti tell it, it's still all part and …
Neil McAllister, 20 Jul 2015

The Great Windows Server 2003 migration: How to plan your trip

Think switching OS is bad? There are just weeks left to migrate away from Windows Server 2003 before support for the operating system runs out. At this point, if a CIO hasn’t yet taken action, CEOs should be getting involved. After all, if a business is insecure and non-compliant, that’s a corporate governance issue On July 14 …
Danny Bradbury, 29 Jun 2015
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You'll never love an appliance like your old database

Huawei recently announced a database appliance. The Appliance for Large Database is based on the Chinese data centre usurper’s FusionServer RH8100 beast that targets RISC with a battery of Xeon Intel chips. The Huawei machine has been constructed for the newest version of SAP’s Business Suite, S/4HANA, which was announced …
Danny Bradbury, 02 Jun 2015
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UK.gov opens kimono to SMEs in Tech Services framework cash spaff

The government has lifted the lid on its £200m Technology Services framework, with more than half of the 85 suppliers awarded a place being SMEs. The agreement is the new incarnation of its managed services framework, which originally included around 11 large suppliers. The new version is intended to help central government …
Kat Hall, 29 May 2015

SME IT contracts? That's the last thing Whitehall wants – report

Government departments are unenthusiastic about funneling more of their IT biz through SMEs, according to a survey of nearly 1,000 central government IT bods. Only 20 per cent said there is an appetite within their department to procure a higher percentage of technology services from SMEs, found the research from IT trade body …
Kat Hall, 27 May 2015
HP Logo splitting in two

HP beats the street on earnings, misses on revenue in Q2

HP has announced its results for its second fiscal quarter, and the news is mixed. The market expected the company to post earnings of 85 cents on US$25.64 billion in revenue. The company trumped the earnings figure by announcing it delivered 87 cents per share, but missed on revenue with a figure of $25.45bn. That's down seven …
Simon Sharwood, 22 May 2015

IBM feathers pillow with System z cash – but still losing sleep after 12 quarters of decline

IBM weathered a tough first three months of its fiscal 2015, reporting its twelfth successive quarter of year-on-year revenue declines. As has become a common refrain among tech execs, Big Blue CFO Martin Schroeter blamed some of the company's woes on unfavorable foreign exchange rates. But even correcting for currency …
Neil McAllister, 20 Apr 2015

Pure Storage shoves channel growth ahead of IPO dream bid

All-flash array start-up and IPO’er-in-waiting (we think) Pure Storage has got itself a new channel programme and two channel-focused exec hires, to get partners selling more tier-1 storage replacing Pure product. It is implementing a two-tier pan-regional distribution model, an expanded technology alliance ecosystem for …
Chris Mellor, 16 Apr 2015